the staff is the best so far i have seen in India... Hyatt really trained and hopefully are paying them well enough to be way above the rest of Indian's hospitality industry...
one staff even went all his way to help me with my taxi booking... which is much appreciated unlike Accor group's staff who keep using the word ”NO”
first time travelers to india should only book Hyatt!!!
TtheMStravelerCourtyard by Marriott: A Class Apart
The Courtyard by Marriott is truly a class apart. From the moment you step into the lobby, you're greeted with a sense of luxury and sophistication. The rooms are spacious and well-appointed, with comfortable beds and all the amenities you need for a relaxing stay.
The service at the hotel is exceptional. The staff is friendly and helpful, and they go out of their way to make sure your stay is enjoyable. The breakfast buffet is also a highlight. It offers a wide variety of dishes, including both Western and local options. I would have liked to see a few more local specialties, but overall I was very satisfied with the spread.
Overall, I highly recommend the Courtyard by Marriott. It's a great choice for both business and leisure travelers.
Pros:
Spacious and well-appointed rooms
Exceptional service
Delicious breakfast buffet
Cons:
Could use a few more local breakfast options
I hope this review is helpful. If you have any other questions, please let me know.
Ssamuel eelGenerally the experience was still not bad. The front desk staff was trying her best to be as much help possible during the stay.
I had wifi issue they even end up decided to give me an individual dialed-up router. What a wonderful service. 10/10 for that
But however there are a lot of things seems unorganize... few of the tea break staff and lunch time staff seems clueless on what to do...
No one is willing to serve and they had no idea what to do when a guest wanted to order something. Its just a complimentary tea - breakkkkk....
Room wise and facility it was quite ok. Room is decent clean... gym room is well equipped too.
They are now still going through renovation, hopefully it only gets better from here.
Breakfast choices was decent and with good quality of dosa. Would give the Chef 9/10 rating.
Overall still a rather pleasant stay. will consider coming again when i am around
PPANCHALMy stay at DNG The Grand Hotel in Kanpur was nothing short of exceptional. Whether you’re in the city for business or leisure, this hotel offers the perfect blend of comfort, elegance, and top-tier hospitality that truly makes you feel at home — but with luxury.
From the moment I arrived, the check-in process was smooth and welcoming. The staff was incredibly polite, professional, and attentive throughout my stay. They were quick to respond to any request and always greeted with a warm smile, which made the experience even more pleasant.
The room was spacious, spotless, and beautifully designed. The decor was modern yet classy, with thoughtful touches that added a sense of sophistication. The bed was incredibly
PPANCHALI'm delighted to share a positive review for Ginger Hotel's housekeeping services. The attention to detail and cleanliness exceeded my expectations. The staff was efficient, friendly, and maintained a high standard throughout my stay, making it a truly comfortable experience.