SS RoseI’m waited for the day that hotel opens, we been few times before cake shop dwonsters were we had dessert very delicious. I’m travelling often Budapest
Location: far from city centre but close to airport
Hotel New designed spacious room
Room nicely decorated with lovely bathroom 👍
Bed to firm and not to comfy but is my personal preference
What I really don’t like tramway just side on building and u feel like shaking room and very nosy 🙁
I’m booked hotel one night and came from Istanbul
I has early flights but tyred so I know I’m gonna arrive around one hour before my chek in
Called reception 6am she not happy request earlier check in if that possible then she sad 20 euro to get in hour early ! Ok 👍
I’m arrived 2.45 so don’t need it I just decided wait until 15.00
Sitting opposite reception she don’t say even hi 👋 🥲 or how can I help
Being honest not friendly start
I’m asked mini bar has water ?
Yes we have
I’m going room there is no still water
Calling receptionist there is no water, she said are you sure ? 😂 yes I’m positive I see there no water
Can u pls send me ?
Yes I’m gonna bring up
20 min later I got still water
21.00 I got hungry so I’m decided to try Italian restaurant dwonsters instead delivery
I’m regretting 😕 I’m just ordered carbonara what is terrible and of course I’m agen waited water to restaurant as well 20 min
Breakfast simple Butik hotel style
Norbert only person who has been helping and asked chefs made omelet for me , no halal option , everything pork , no many options for kids as well
All together nice hotel good for staying close to airports hope the working staff get more better attitude
Restaurants I’m not recommending
10/6 for me
One night is okay but I’m not gonna book back anytime soon 🔜 hope future more improvement comes
ผผู้เข้าพักBy far the worst hotel experience I have ever had, and I will not be coming back when I return to Budapest.
First thing was the booking details, which clearly stated ”1 full bed”. However when I got to the hotel room, there were two TINY beds instead. If I laid perfectly straight on these beds, my arms nearly fall off the sides. I go to reception and the blonde woman who was there at 11:10pm on Wednesday May 20th told me ”we don't have any large beds in Hungary, we just push two small beds together.” This is a lie, I had just spent 8 days in Budapest at the Park Plaza (also a 4 star hotel) and I slept in a single very large bed every night. When I mentioned this, she just shrugged. No apologies.
Why does this matter? Two mattresses pushed together creates a gap that results in aggravating back pain, especially for anyone with spine misalignment like I have. I booked this hotel to go to the airport energized and refreshed, instead I get to go on my international flight exhausted with extreme back pain.
Second issue was the water, the absolute hottest that it got was lukewarm. I asked reception about this issue too, same woman said she'd look into it. It was never fixed, no apologies for the inconvenience again. The room was hotter than the ”hot” water.
The only positives about this hotel were the decent breakfast and free airport shuttle, but I'd rather have spent $8 on an Uber and had a full bed as promised. I'll be staying at the Ibis Styles or TRIBE next time. They probably don't lie about their rooms.
גגלית שפע ארגמןWe had a wonderful stay at Kempinski Hotel in Budapest. The hotel is very clean and well-organized, and the staff is attentive and quick to resolve any issues. The central location made it easy to explore the city. Highly recommended!
ผผู้เข้าพักWe absolutely love this hotel and highly recommend it! The location is great, making it easy to access everything we needed. Our room was fantastic—not only was it clean, but it was also large, giving us plenty of space to relax. A small touch that made a big difference was the availability of plenty of tea and coffee at any time. It was perfect for starting and ending our days.
A wonderful, comfortable stay.
ผผู้เข้าพักAs most reviewers have highlighted, the location is unbeatable for an early morning flight (ours was a 6am departure) - that’s what customers pay a premium price for so it’s not strictly a plus point. There’s a gym at the top floor which is not too shabby. Breakfast starts late at 06:00 so we didn’t manage to try it. The reception suggested we have breakfast at IBIS instead (the two hotels are next to each other with the same entrance and lobby). Service is cold, not rude just matter-of-fact cold.
The main downside is the room design. The bed is positioned next to the shower room without a door separating the two. The sound of dripping water from the shower head drove us up the wall and kept us awake the whole night. Oh and there’s no privacy when taking a shower (there’s no shower door remember) so best to travel alone or with spouse/partner