The hotel has beautiful grounds and super friendly staff, especially in the restaurant. Stayed in an executive room which was clean with a four poster bed. The AC in winter time was a welcome addition and the fact that it was switched on before I checked in was thoughtful. In general, these rooms could do with a bit of general maintenance - ceilings look old and worn and it was really difficult to open and close the door. Breakfast catered to all tastes. For a stay in Modimolle, Shangri-La is a good choice.
the Location was great and the restaurant staff were friendly and provided us good service, which is unfortunately the two positive parts of our stay.
when we arrive, the reception experience was very poor. No Information was given about the lodge or breakfast until I asked, and we were not even accompanied to our room. The condition of the room was disappointing. The shower and floors were dirty to the point where you could not shower without wearing flip flops. Housekeeping was also below standard. During our 2-night stay, the room was not properly cleaned, the bins were not emptied, dishes were not washed properly and both the bathroom and floors remained dirty. Only the beds were made. This was a very disappointing experience.
The reception desk was hardly manned and would struggle to get hold of anyone on the phone ( even when I was calling from my room). My bed cover was not clean, it had dirty stains on it including tiny blood stains on top. The room and the bed were lovely and spacious but the shower door wouldn’t close completely and caused a lot of water spillage on the floor. During load shedding, the lights would go off and the hotel staff would take long to switch on the generator ; long enough to cause a panic attack! which was unacceptable as they should follow the load shedding timetable and always be on standby and make sure that the generator kicks in as soon as the lights go off.
Easy check in; lots of privacy; luxury room is smaller than what’s advertised online however the need is extremely comfortable; great location as it’s close to all the amenities; pool is nice and clean
CCMVX9Exquisite location with such friendly staff that stand at the ready to help and cater to every whim. Booking a regular room is recommended as the larger room has a door which borders the main guest area. As such, it is extremely noisy. This room also looks out on the main patio with no inner curtains with the result that there’s no privacy. A regular room offers the same level of comfort, but with added privacy on the deck area and its further away from the main guest area which offers peace and quiet. All rooms look out onto a beautiful valley with proverbial four poster beds shaped as elephant tusks. The only negative were the old, lumpy pillows, which need urgent replacement. The chef cooks traditional African meals which were delicious, but for this type of venue, needs perhaps a bit more finesse in terms of having better options for a continental breakfast and enquiring with guests as to how they would prefer their meat cooked beforehand. A word of warning to coffee lovers, there’s only instant coffee, so better go and enjoy the hospitality armed with your own!
ผผู้เข้าพักthe Location was great and the restaurant staff were friendly and provided us good service, which is unfortunately the two positive parts of our stay.
when we arrive, the reception experience was very poor. No Information was given about the lodge or breakfast until I asked, and we were not even accompanied to our room. The condition of the room was disappointing. The shower and floors were dirty to the point where you could not shower without wearing flip flops. Housekeeping was also below standard. During our 2-night stay, the room was not properly cleaned, the bins were not emptied, dishes were not washed properly and both the bathroom and floors remained dirty. Only the beds were made. This was a very disappointing experience.
ผผู้เข้าพักWe celebrated our 2-years anniversary at Sausage Tree and we truly enjoyed every bits of it from all the thrills of game drives, to connecting with the nature, to enjoying the peace and breeze, to learn about South Africa’s culture, to making new friends and to being pampered very well by their fantastic hospitality!
So lucky of us to catch all Big 5 on the morning of our anniversary and with an Elephant appearing right in front of my doorstep at night! It makes the whole trip so much memorable! Thank you, Polite, Themba, Life, Thendy and Karine for the memories!
YYUKIKOhighly highly highly reccomed this lodge.
not only us, our safari guide told us ”this is one of best lodge in this area” and we are sure so.
The owner Ruan and his wife are very good person,friendly and kind, they cared us all the time.
They arranged from various activity like game drive to transportation.
The room and restaurant are very sophisticated,cozy we had a relaxing time there whole day.
What I must say is meals. I loved oxtail stew and traditional lamb steak they served us.
we definitely reccomened this lodge if my friends visit Kuruger, and come again
CCMVX9The hotel has beautiful grounds and super friendly staff, especially in the restaurant. Stayed in an executive room which was clean with a four poster bed. The AC in winter time was a welcome addition and the fact that it was switched on before I checked in was thoughtful. In general, these rooms could do with a bit of general maintenance - ceilings look old and worn and it was really difficult to open and close the door. Breakfast catered to all tastes. For a stay in Modimolle, Shangri-La is a good choice.
SSarahThis is the perfect place for nature lovers who also want real comfort and luxury. The lodge is exquisitely decorated and it was a pleasure to sit with a coffee and watch bush bucks, warthogs, kudu and all types of birds come into the garden. Walking around the lodge I came close to giraffes, zebras and more. It was breathtaking. I stayed for 2 blissful nights and enjoyed delicious home cooked meals, a wonderfully comfortable bed and hot baths each day. I hope to come back in future!
CchanThis hotel exceeded all our expectations in terms of quality, luxury and service. The hotel is a short drive from the local airport and is perfect for safari. We used it as a base to visit different sections of KNP. We really enjoyed the stay and would love to come back. The facilities at the hotel are excellent and very comfortable. Highly recommended.
MMaria AgnesWe had a wonderful stay. Although the room we booked wasn't available, we were upgraded at no additional charge. The accommodations were very clean, and the staff was friendly. The surroundings were beautiful and peaceful.