The location is great. Close enough to the highway but far enough to hear any traffic noise. Close to several fancy restaurants.
Room is clean and neat. Bed is cozy and comfortable. Agents are very warm and friendly. Very positive experience.
A good hotel to stay in offers clean, comfortable rooms, friendly and attentive staff, a convenient location near key attractions or transport, and amenities like free Wi-Fi, breakfast, and parking, all at a fair price—ensuring a relaxing and hassle-free experience whether you're traveling for business or leisure.
MMike FullamGreat place to stay. Room was clean, comfortable as well as easily affordable felt like a home away from home. Staff was informative and friendly actually stayed a extra couple nights I highly recommend the Super 8 by Wyndham in Billings, Montana
ผผู้เข้าพักThere is a real customer service effort to improve this hotel. Shawn the manager allowed me to check in early as aBW platinum member. He let me drop my bags early in the morning and called me when the room was ready. He even had the bags placed in the room before I returned. The breakfast was great for this type of hotel. The clientele was respectful and polite. Oh. And Shawn even called after I checked out as I left behind an important item.
However, the pool/sauna area is not operational, and my room had a lingering pet odor and visible carpet stain. I am a dog owner and animal lover, but housekeepers really need to notify the manager as the room should not have been assigned. I personally think hotels need to charge 500 bucks for cleaning if dog hair or other 'remnant' is left behind. I won't stay at a certain LaWyndham brand that has a generous pet policy. Their rooms all smell like Fifi and Buddy stayed there. I hope this property continues to improve.
MMichele BuffordThe first room that they put us in was tiny dirty, and had a huge water leak stain on the ceiling. The closet was a joke. It was maybe 6 inches deep and had an ironing board hanging in it. No room for clothes. The bathroom floor looked dirty, but I think it was stained. We requested another room and they moved us into a much bigger handicap accessible room. The lobby needs some serious cleaning and updating. The carpet needed to be stretched. Desperately it was a trip hazard. The free breakfast was not great as the waffle mix on the make your own waffle smelled rancid and tasted funny. We along with two other families reported it. The cream cheese also looked curdled. The best thing about this place was the lady at the reception desk. He was very nice and helpful.
ผผู้เข้าพักHotel itself was nice. Still under construction but clean. Front desk staff were all super friendly and nice.
The older lady working in the restaurant for breakfast was extremely rude. Tried taking my kids there for breakfast and we ended up walking out. She rolled her eyes and heavy sighed at us for wanting to order to go, so then I said we would sit and order if that was easier for her? She acted like there was no where for us to sit amd saod shes about to get really busy. Only 3 other tables were sat at the time of our arrival. After seating us she sat about 4 other tables 5 minutes later. She got their drink orders and seemed super friendly to everyone else but never came back to help us. So we got up and left.
ผผู้เข้าพักFor a nice motel that had skinny stairs with several floors, there was out of order elevator. Staff were not friendly or attentive. Room amenities for the price lacking. No refrigerator, no free wifi in rooms. They only offer in common areas. No fan or ventilation in bathrooms for shower. The ac in room was not set up where we could understand it. It was hot all night. Room was very clean, i will say that's a plus. Their supposed buffet breakfast didn't even offer eggs. They had hash browns and sausage. Bread items like muffins and toast, waffles. Cream cheese in fridge but no bagels. For the price we paid they need to improve some of these things.