My short stay at Hilton Gardens Inn Atlanta North/ John's Creek was very good. The place was clean and the staff were friendly and professional. The location is great in that it is situated in the heart of several busy plazas and easy access to the main road. I highly recommend this hotel and do plan on staying again with my next business conference.
At first I was hesitant about the hotel, I came in last Thursday it was issues. I had a meeting with the general manager Mr Fred and I let him no my concerns, he assures me that he will address everything to his staff. Yes, he did and this is my 6 day at this hotel. Yesterday it was an issue with the hotel not receiving it's debit expenses coming thru. When I pay up front for my hotel, I didn't expect that long delay on yesterday. I been booking with with you'll for quite sometime I was given $10 saying inconvenience yes it was. I felt it should've been more because now I was delayed. I didn't eat at the hotel. The staff is ok.
Hotel location was very convenient, staff was friendly, accommodations were clean. One disappointment was excessive addition of fees and taxes on my credit card. I booked through a third party booking sight for convenience and cost. I did anticipate the additional fee of using the hotels parking garage, however I was verry displeased with all of the other additional charges added. I knew parking was $50 a day, I did not used any other amenities through the hotel, i.e.: breakfast, television, room service, however I was charged an additional $277 for an accommodation fee, occupancy fee, destination fee, ect... I did address this numerous times with the front desk, and was assured only necessary charges would be added, the rest would drop off. Overall, the accommodations were pleasant. However, we will not be returning due to excessive additional fees
BBeatrixurTiene conexión gratuita con el aeropuerto. Desde las llegadas de internacional hay autobús gratuito hasta la terminal de vuelos domésticos, donde coges el traslado hasta este hotel. El personal es muy agradable y te ayudan en lo que necesites. El único punto peor es que las habitaciones están descuidadas y necesitan mantenimiento.
ผผู้เข้าพักเป็นประสบการณ์ที่สนุกทุกที่มีความเรียบร้อยและเป็นกันเอง บรรยากาศดีพนักงานที่โดดเด่นโดยเฉพาะพนักงาน Anya she was amazing lifesaver and friendly. แต่ผมไม่พอใจกับการบริการอาหารเช้าแบบบุฟเฟ่ต์
ผผู้เข้าพักThis trip was booked to celebrate a birthday for my niece. The customer service was excellent as all of the staff was friendly and accommodating. However, the problem was with the spa service, one of the restaurants (Linger Longer), and construction on the site. My nieces messuage was below average and when asked how her spa service was, she explain that the service she received was below average at best and she was not satisfied. She was compensated by the team that was checking us out at the Spa with half off the service. However, she did not receive the message that she was expecting and was disappointed as this was for her birthday. The second issue was with our dinner at the Linger Longer restaurant. Our appetizer was deliver to us very cold. We informed our server and she apologized and brought us back another appetizer only a couple of minutes before our main course arrived, and the replaced appetizer was only slightly better than the first one they brought out. The main courses consisted for my niece had to be sent back because it tasted sour as if the fish was not fresh. She is not a person that complains much, but the food and the messuage were disappointing, and put a slight damper on her birthday. The last issue was all the construction going on next to where our room was located on the lake view. Because of the construction noise during the day and early morning, it disrupted the piece in that room. I explained this to the front desk and she was very polite and asked if extending our stay for an additional hour would be helpful since we had experienced a few issues with our stay. At this point we had already checked out, so staying an additional hour in the room would not be much of a help, as well as the construction going on. There were good and bad with this stay, as I have explained the problems. However, the lake and the amenities were superb and the courteous staff was fantastic and that helped things from being a failed birthday celebration for my niece.
NN MidoriBem localizado, proximo ao aeroporto e restaurantes proximos. Quartos de bom tamanho e camas confortaveis..muito confortaveis.Estacionamento amplo.
ผผู้เข้าพัก Very close to ATL airport. Hotel has an airport shuttle leaving hotel every half hour for example 6, 6:30, 7, etc and picking up at airport approx. every 15 minutes after for example 6:15, 6:45, 7:15 etc. Used the shuttle van both ways on flights in and out, made it easy if you use ATL airport - my biggest reason for this hotel. Easy check in. Clean room. OK TV and channels, etc. Large breakfast seating area with coffee and drinks all the time, and free breakfast starting at 6 am. Good Mexican Food place right Nextdoor. Not upscale, but solid , clean and a pretty good value. I would not take a long vacation here, but a good option for going in and out of airport and a quick stay.
ผผู้เข้าพักOne room Rm#511 did have TV service. Also, the bathroom non on the sink was very loose water was getting everywhere. However, I was then moved to rm#509. Moreover, despite of that a house keeper by the name of Jay was a tremendous help and host. If I ever come there again, I desire to see him.