I am sorry to say that a mistake was made in my reservations for this hotel. I initially booked Nov. 5-7. Then I thought that it had been extended from Nov. 8 -12 and paid for that time but somehow it wasn’t. So today the reception person was very difficult telling me that I had to move immediately and was no help to me at all. I had stocked my room with food in the kitchen, about $ 100 worth which I cannot now use.
In fact he suggested another hotel and I asked him to telephone that hotel and he said that he did and they had a room. When I got to that hotel, they did not have any call from the him from the Villa Sonsta so he lied to me about that and they had no room so I had to find another which you will see that I have done at the Kleopatra Blue Hawaii hotel with no kitchen. So I had to cancel that extension at the Villa Sonata who refused me sny reimbursement saying that I had to contact you. You will find my new reservation at the Kleopatra Blue Hawaii Hotel. So please reimburse my account with the Villa Sonata. I am very upset with the way that this was handled by them. They said my room was booked anyway so they will have booked it to somebody else for that period
Thank you.
โรงแรมใกล้Antalya City Center,อันตัลยา62.5% ของนักท่องเที่ยวเลือกพื้นที่นี้
KKendel B2025.07.21
Start Otel gave us a wonderful introduction to Antayla. Located just outside the old City..we had easy access to the Marina, Hadrians Gate and Kaleci. The staff were always friendly and helpful and a delicious buffet breakfast was served every morning. Unfortunately, there were some ongoing repairs that were taking place while we were there and the stairways and elevator were not always at its best.
Остановились сначала на 1 ночь, но после того как вошли в номер, поняли, что продляем пребывание еще.
Отель просто идеальный! Клиентоориентированный, чистый, с прекрасным дизайном и интерьером. Тихий район. Номер огромный достался (сравниваем после недели остановок в разных городах,где заявлено одно, а по факту вообще не то получаешь). В номере есть куча полезных мелочей для отдыха. Продуманы детали. Мягкая кровать. Имеется кофе-машина. Есть банные халаты мягкие, приятные.
На ресепшн работает девушка милая, доброжелательная, помогающая. Как и все сотрудники.
В начале пребывания нас в номере встретила бутылочка вина и фрукты с орешками. Большое спасибо, у моего парня был день рождения и такие неожиданные бонусы создают классное впечатление о гостеприимстве! Было очень кстати после долгой дороги.
Турецкий завтрак вкусный! Доставка еды в номер тоже, ужины были отличными.
Это если кратко описывать :)
Если будем в Анталье ещё - вернёмся сюда точно. Рекомендуем!
โรงแรมใกล้Antalya City Center,อันตัลยา62.5% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้ใช้ไม่ระบุชื่อ2025.02.27
The hotel allowed us to check in early as we arrived from Goreme by overnight bus. Hence, we could leave our luggages in our room instead of just leaving them in the hotel's luggage storage & took a shower to refresh before heading out to explore Antalya. Room size was decent however it seems like the centralised heating system wasn't working well. It was pretty cold at night.
TtravelwithSefThis review is from a Turkish speaking Tourist :
Things I didn’t like :
1. The BUFFET is not worth it at all for a 5 Star Hotel = honestly it is very underwhelming, there aren’t many Turkish specialities and the desserts are truly just filled with SUGAR. The Coffee was extremely disappointing, it was essentially just hot water with a small coffee earthy aftertaste. Very disappointing for a country known for its strong coffee ! The snack bars have slushy machines that are never cleaned and don’t taste good at all. The ice-creams served in the hotel are essentially RUBBER. As a Turkish man myself, I was very shocked because our country is known for such amazing delicacies. The only great food night was Wednesday night called “TURKISH NIGHT” at the buffet, which they have every Wednesday. The rest of the week is simply generic food.
2. The staff “helping” customers book day trips and taxis is fully SCAMMING foreign customers = I asked this man to help me book a boat trip to SULUADA and he said it would cost me 60€/person. Not knowing that I was Turkish myself, he looked at my face and just wrote 60€ per person on a piece of paper and looked at me🤣 I then told him that i saw tickets on the KLOOK app at 25€ per person and he lied to me saying that I would have to pay at the boat a supplement. I tried leaving and he stopped me and said he could go down to 38€ per person 😂 so I bought the tickets on KLOOK and had an amazing day without any scams haha please don’t believe the prices from the man next to the reception.
3. The spa, the outdoor swimming pool and the fitness center all close at 8 pm. There is essentially nothing to do at the hotel after 8 😅
4. The Hotel clients is essentially made up of 90% RUSSIAN speakers haha I have never seen more Russians in my life, that’s not a truly bad thing just preparing you that the hotel really is trying to accommodate the Russian clientele as much as possible 😅
GOOD THINGS ABOUT THE HOTEL :
1. Maybe because I was a Turkish speaker = the staff (beside the lying salesman haha) was very kind, very much the Turkish warmth and inviting culture. Very much appreciated.
2. For alcohol drinkers, the bar is unlimited if you book the all inclusive pass.
3. The outdoor pool is nice.
4. The check in and checkout process is very simple, but could be also because I speak turkish.
5. There are a few little supermarkets if you want snacks like ice creams, also beautiful walking roads along the beach.
VVeronika GlumovaFrom the very first moment, Concorde Deluxe Resort Antalya impressed us with a smooth and pleasant check-in process, making us feel welcome right away. The variety of food and drinks is incredible – there’s something delicious for every taste, and everything is prepared to perfection. The atmosphere, combined with stunning views, made it so hard for us to leave the hotel. It’s the kind of place where you just want to stay and enjoy every moment.
ИИгорьПетровОтель снимали на сутки. Номер небольшой, но все имеется. Завтрак включен, шведский стол. Персонал доброжелательный, любят животных. Уютный отель. Есть бассейн, но он расположен в закрытой зоне от солнца.
ผผู้เข้าพักПотрясающий отель с шикарными видами и морем, номер у нас был огромный с видом на море, тихий и спокойный, обслуживание потрясающее, спасибо за отличный отпуск
ผผู้เข้าพักI am sorry to say that a mistake was made in my reservations for this hotel. I initially booked Nov. 5-7. Then I thought that it had been extended from Nov. 8 -12 and paid for that time but somehow it wasn’t. So today the reception person was very difficult telling me that I had to move immediately and was no help to me at all. I had stocked my room with food in the kitchen, about $ 100 worth which I cannot now use.
In fact he suggested another hotel and I asked him to telephone that hotel and he said that he did and they had a room. When I got to that hotel, they did not have any call from the him from the Villa Sonsta so he lied to me about that and they had no room so I had to find another which you will see that I have done at the Kleopatra Blue Hawaii hotel with no kitchen. So I had to cancel that extension at the Villa Sonata who refused me sny reimbursement saying that I had to contact you. You will find my new reservation at the Kleopatra Blue Hawaii Hotel. So please reimburse my account with the Villa Sonata. I am very upset with the way that this was handled by them. They said my room was booked anyway so they will have booked it to somebody else for that period
Thank you.
ผผู้เข้าพักWe had a very good time at falcon hotel, Efficient, friendly and reliable services we received, The location is also good as its near sea coast and very scenic.
Food service very good with variety of delicious delicacy,
Would recommend on high note,
The staff was extremely helpful and friendly.