Hotelnya bersih nyaman fasilitas al safwah mekah
Klo ga jauh k harom nabawi betah banget dg fasilitas makan,fasilitas ddlm kamar lbh istimewa
Hanya klo untuk umroh mandiri cukup menguras uang untuk pp taxi dperlukan 20menit untuk k harom pake taxi karna jalurnya pulang dari harom ke hotel ini byk jalur d tutup
Pilih hotel ni sebab lokasi. Cumanya susah nak dapat hotel ni sebab cepat sold out. Haritu masa check in receptionist surprisingly ramah, which was a bit odd sebab customer service kat Saudi ni takda lah beriya sangat ramah. Check in macam biasa lepas Asar. Hotel memang sangat2 busy so jarang sangat2 akan dapat early check in. Easily accessible untuk yang pakai wheelchair. Lif banyak. Walaupun orang ramai tapi ok sebab lif banyak. Overall akan stay sini lagi inshaallah.
Thank you for this nice hotel, walking distance to haram, very pleasant way from the reception , the fastest and tastiest Kabsa Dajaj i have ever eaten
Thank you so much the photo bellow is my room view
Stayed here 5 nights- 23 to 28 September 2025.
My adult nephew with learning disabilities and challenging behaviour ran away.
The Duty Manager Rimah did everything she could to help us including speaking to the police to help file a miss person report.
The housekeeping staff Hasan was off-duty and came across my nephew and brought him back to the hotel in a taxi. At this pool he been missing for more than 8 hours.
The concierge was great too.
Laundry service was spot on.
I am genuinely sorry to the other guests who stayed during this time and that were on the 2nd floor as my nephew had challenging behaviour as part of his disability.
Thank you to all the staff at Emaaar Mektan. You treated us like family and genuinely cared and appreciated our difficult circumstances.
A huge shout out to Rimah the duty manager and the housekeeper Hasan.
ผผู้เข้าพักPilih hotel ni sebab lokasi. Cumanya susah nak dapat hotel ni sebab cepat sold out. Haritu masa check in receptionist surprisingly ramah, which was a bit odd sebab customer service kat Saudi ni takda lah beriya sangat ramah. Check in macam biasa lepas Asar. Hotel memang sangat2 busy so jarang sangat2 akan dapat early check in. Easily accessible untuk yang pakai wheelchair. Lif banyak. Walaupun orang ramai tapi ok sebab lif banyak. Overall akan stay sini lagi inshaallah.
SShahmeel A“My family—my wife and two children—and I enjoyed a highly satisfactory stay. The accommodations were comfortable and well-suited for families.
Service was exceptional, with professional, attentive staff who accommodated our needs, especially with young children.
Facilities were well-maintained and practical.
The breakfast buffet stood out as excellent, offering diverse, high-quality options.
The hotel’s prime location allowed a convenient 5-minute walk to Masjid Nabawi.
Overall, it provides excellent value for families seeking comfort and proximity to the Prophet’s Mosque.”
FFaraad JavedEven though the hotel is located close to Masjid Nabawi and had one of the best breakfast, the bed was the hardest and most uncomfortable I have ever experienced and that alone will not make me stay here again. It was beyond disappointing and even the overall service was not up to par. So many other guest’s had issues, from the room card not working to be given a a room with someone already there! They need to do better!
AAwaisThe hotel is located at good place. Easy to walk towards haram, they also have shuttle bus to take people to haram during pray times. But this hotel was over priced for the service and quality of stay they provide. I assume it was due to rush season in madina. But overall it was a decent place to stay.