Pilih hotel ni sebab lokasi. Cumanya susah nak dapat hotel ni sebab cepat sold out. Haritu masa check in receptionist surprisingly ramah, which was a bit odd sebab customer service kat Saudi ni takda lah beriya sangat ramah. Check in macam biasa lepas Asar. Hotel memang sangat2 busy so jarang sangat2 akan dapat early check in. Easily accessible untuk yang pakai wheelchair. Lif banyak. Walaupun orang ramai tapi ok sebab lif banyak. Overall akan stay sini lagi inshaallah.
Although the location is little bet far from Haram but the hotel is very neat and clean … the room size is very comfortable and there is a sofa which I like .. the place is calm and the service is good
Thank you for this nice hotel, walking distance to haram, very pleasant way from the reception , the fastest and tastiest Kabsa Dajaj i have ever eaten
Thank you so much the photo bellow is my room view
Stayed here 5 nights- 23 to 28 September 2025.
My adult nephew with learning disabilities and challenging behaviour ran away.
The Duty Manager Rimah did everything she could to help us including speaking to the police to help file a miss person report.
The housekeeping staff Hasan was off-duty and came across my nephew and brought him back to the hotel in a taxi. At this pool he been missing for more than 8 hours.
The concierge was great too.
Laundry service was spot on.
I am genuinely sorry to the other guests who stayed during this time and that were on the 2nd floor as my nephew had challenging behaviour as part of his disability.
Thank you to all the staff at Emaaar Mektan. You treated us like family and genuinely cared and appreciated our difficult circumstances.
A huge shout out to Rimah the duty manager and the housekeeper Hasan.
ผผู้เข้าพักPilih hotel ni sebab lokasi. Cumanya susah nak dapat hotel ni sebab cepat sold out. Haritu masa check in receptionist surprisingly ramah, which was a bit odd sebab customer service kat Saudi ni takda lah beriya sangat ramah. Check in macam biasa lepas Asar. Hotel memang sangat2 busy so jarang sangat2 akan dapat early check in. Easily accessible untuk yang pakai wheelchair. Lif banyak. Walaupun orang ramai tapi ok sebab lif banyak. Overall akan stay sini lagi inshaallah.
SShahmeel A“My family—my wife and two children—and I enjoyed a highly satisfactory stay. The accommodations were comfortable and well-suited for families.
Service was exceptional, with professional, attentive staff who accommodated our needs, especially with young children.
Facilities were well-maintained and practical.
The breakfast buffet stood out as excellent, offering diverse, high-quality options.
The hotel’s prime location allowed a convenient 5-minute walk to Masjid Nabawi.
Overall, it provides excellent value for families seeking comfort and proximity to the Prophet’s Mosque.”
AAwaisThe hotel is located at good place. Easy to walk towards haram, they also have shuttle bus to take people to haram during pray times. But this hotel was over priced for the service and quality of stay they provide. I assume it was due to rush season in madina. But overall it was a decent place to stay.
HHAZAMفندق فخم جدا وممتاز وقريب من الحرم ومصلى النساء
”أود أن أشكر موظفي الاستقبال (محمد القرشي وريم العتيبي )على حسن الاهتمام وتعاملهم ولطفهم مع نزلاء الفندق