Previous night was a happy one. Stayed a further 2 nights. Housekeeping staff did an excellent job. So did the front office and other staff. The restaurant staff were also helpful with our enquiries and went out of their way to give us advice. Unfortunately upon check out there was an unusual room charge transaction to our debit card supposedly fm Richmond hotel. Both front office and my side could not solve the discrepancy. The hotel provided all help necessary for me to resolve the matter in due course. Hopefully the matter will be resolved eventually or we will end up with paying a further 500 sgd for our stay.
EEddieGPrevious night was a happy one. Stayed a further 2 nights. Housekeeping staff did an excellent job. So did the front office and other staff. The restaurant staff were also helpful with our enquiries and went out of their way to give us advice. Unfortunately upon check out there was an unusual room charge transaction to our debit card supposedly fm Richmond hotel. Both front office and my side could not solve the discrepancy. The hotel provided all help necessary for me to resolve the matter in due course. Hopefully the matter will be resolved eventually or we will end up with paying a further 500 sgd for our stay.
ผผู้เข้าพักThe most beautiful hotel ever! I really felt like time went back to samurai era. My room , actually was not a room , just a house. Perfectly designed in every detail - even beautiful china. Also very well equipped - whatever you need for your stay - you got it! And bathroom is unbelievable! never seen something so original and beautiful!
And is more - the staff. They picked me up from the station and also next day. Not just picked up - they were so nice to drive me to Samurai residence I wanted to visit!
Fantastic place, great service. I hope to come back!
Thank you for all your kindness!