ผผู้เข้าพักOur check-in wasn't smooth. We had to wait for half an hour from our scheduled check-in time. Excuse given was that the hotel was booked out. Because of which the rooms were not ready on time.
ผผู้เข้าพักI recently had the pleasure of staying at the Trident Hotel in Gurgaon for a week during a business trip, and the experience was nothing short of exceptional. From the moment I arrived, the hospitality was top-notch. The check-in process was smooth and efficient, and the staff went out of their way to make sure I felt welcomed and comfortable.
The room was spacious, beautifully designed, and impeccably clean, offering a perfect blend of luxury and comfort. The bed was incredibly comfortable, ensuring a restful sleep after long days of meetings. I was particularly impressed with the attention to detail, from the high-quality toiletries to the well-stocked minibar.
The hotel facilities are outstanding. The swimming pool and fitness center are well-maintained, offering a great way to unwind after a busy day. I also had the opportunity to dine at their restaurants, and I must say the food was delicious with a wide variety of options that catered to all tastes.
What truly sets Trident Gurgaon apart is the service. Every staff member I interacted with was polite, professional, and went above and beyond to ensure my stay was perfect. They were always ready to assist with any request, making my stay both convenient and enjoyable.
Overall, my week-long stay at Trident Gurgaon was a memorable experience, and I highly recommend this hotel to anyone visiting Gurgaon, whether for business or leisure. I look forward to staying here again on my next trip!
Sspring-AiDue to the original hotel being fully booked and our reservation suddenly getting canceled, we had to make a last-minute switch to this luxury five-star hotel. Although some of the facilities are a bit dated, the service still meets five-star standards. The breakfast is especially worth mentioning — it offers a wide variety of options and tastes excellent.
I also booked a room for a colleague. I’m not sure what criteria were used for evaluation, but despite being a Ctrip Diamond member, I wasn’t upgraded, while my colleague was. Overall, though, the stay was still reasonably worth the price.
Ffaisal asgharfantastic staff
i would like to mention that Prerna and Biju were excellent. they are really helpful and did their best to make our stay comfortable. Neel from the restaurant was also very good.
thanks
PPANCHALExceptional Hospitality & Delicious Cuisine!
From the moment we arrived, the hospitality at this hotel was nothing short of exceptional. The staff went above and beyond to make us feel welcomed and comfortable, always greeting us with warm smiles and genuine care. Every interaction, whether at the reception, housekeeping, or restaurant, reflected a high standard of professionalism and kindness.
The highlight of our stay, without a doubt, was the food. Each meal was a culinary delight – beautifully presented, bursting with flavor, and thoughtfully prepared using the freshest ingredients. Whether it was the lavish breakfast spread, the authentic local dishes, or the indulgent desserts, every bite was memorable.
It’s rare to find a place where both service and food are so perfectly balanced, but this hotel truly excels at both. We left with full hearts and even fuller stomachs. Highly recommended for anyone looking to be pampered with genuine hospitality and top-notch cuisine
ผผู้เข้าพักTitanium residency offers both great and average stay. I will list down both the pros and cons.
Pros:
Comfortable beds. Clean rooms. good set up for office work. Access to conference room also available. Washrooms are amazing.
Cons:
Wifi speed is bit bad. Breakfast buffet is exact same everyday, expected a bit more variation. But taste wise not bad. The major throw off was in the highlights it was mentioned that they offer free laundry for 2 items daily - not done. Gym and Office terrace was advertised - it's not there. Complimentary high-tea was offered and it was not given.
ผผู้เข้าพักI had a wonderful stay. The staff was incredibly friendly and accommodating, always going out of their way to help with any requests. The room was spacious and clean, with a comfortable bed and all the amenities I needed. The hotel’s location is perfect, with many attractions within walking distance. I also enjoyed the breakfast and dinner buffet, which had a great selection of both local and international dishes. I would definitely recommend this hotel to anyone visiting.
ผผู้เข้าพักHad a great experience at Holiday Inn once again. I had stayed there earlier in April 2025. Great ambience and excellent service by the staff. Like last time, we got an upgrade for our room. Room service was excellent and we were promptly provided with an extra chair on request.
Breakfast spread is delectable, and most of the staff there is very courteous and helpful. Teresa recognised us from our last trip and went the extra mile to make us comfortable. Head Chef Prakash Yadav, Restaurant Manager Vinay, Restaurant Beverage manager Krishan Kumar made it a point to go to each guest to make them feel welcome. The apple jalebis merit a special mention.
Special thanks to reservation supervisor Amrita Gharti for all her help in making our stay a memorable one.
Checkin was super easy and smooth thanks to Swati. And so was the late check out courtesy Akanksha.
Highly recommended