Loved the amenities, staff was exceptionally helpful and kind. Great cost/quality balance and location. Very clean and comfortable. Next door to nice natural healthy shop and great coffee places. I would definitely go here again!
everything is good except the food, i stay for 3 night and the food stalk never change, always : porride, soto ayam, rawon, hainan
their pastry and western and asian also everday similar
always have chicken sausage, potato wedges, telur barendo, fried rice (one same variant)
its so bored
I had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore.
The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!
Good location near river and Tunjungan plaza which is a massive mall and loads of places to eat including food courts. Clothing especially from Indonesian stores are good value. Hotel very clean and comfy bed and pillows. Bathroom little small in family room but good to have separate seating area with more space. Breakfast not bad not loads of options but perfectly fine. NB: very very steep hill to get to front entrance which is near impossible for a taxi to climb with a turn as well.
Kamarnya super bersih, besar.. Staff ramah. Kamar yg dipilih tipe SUITE 2 bedroom, sangat cocok untuk family. Proses check in dan check out juga cepat.
Kebetulan saya dapat kamar nomer 1111 dan 1211. Jadi akses masuk kamar bisa dari lantai 11 dan lantai 12.
Lantai atas (12) dan bawah (11) tipe kamar suite dihubungkan oleh tangga di dalam kamar. Ini bukan Mezzanine ya. Betulan 2 kamar, jd kamar atas ada pintu, kamar mandi, mini kulkas tersendiri. Begitu pula lantai bawah ada tersendiri kamar mandi dan mini kulkasnya.
Lantai bawah (11) ada sofa dan meja makan. Lengkap pokoknya. AC sangat dingin karena di lantai bawah ada 2 AC. Jd meski kamar besar, suhu dingin tetap tersuplai dengan baik.
Lantai 1 (Lobby) ada Parigie Coffee & Pastry, Indomaret. Lantai 2 ada Food Station, House of Wok. Jadi tidak perlu bingung untuk urusan kuliner.
Akses Lift juga cepat karena dibedakan untuk lantai genap dan ganjil. Jadi betul2 nyaman tidak perlu menunggu lama untuk lift.
ยอดเยี่ยม
8 รีวิว
9.0/10
ราคาเริ่มต้น
INR 1,715
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมอาหารเช้าในชวาติมูร์
รีวิวล่าสุดสำหรับโรงแรมในชวาติมูร์
ดูทั้งหมด
8.4/10
ดีมาก
RRose AnnWe use this place every time we go to Ijen to do birdwatching for years.
Room is ok with warm and good water pressure.
They have western and local restaurant on site. The Western one was ok but the local restaurant is always a no and serve poor quality food, the warung can serve better Nasi goreng than in here. Some of the server in the local restaurant are lack of training.
WWutLeeThe Westin Surabaya is an amazing hotel, conveniently located right at Pakuwon Mall, making it incredibly easy to access everything you need. The décor is modern and well-maintained, and the rooms are reasonably sized, spotless, and comfortable.
What stood out the most was the exceptional service. The staff were incredibly caring and responsive, especially toward my toddler, which made our stay even more enjoyable. The kids club was a highlight of our trip—my toddler loved visiting it multiple times, giving us parents some much-needed breaks.
If I could suggest one improvement, it would be to extend the kids club hours into the evening, as it would provide even more flexibility for families.
Overall, this hotel offers a perfect blend of luxury, convenience, and family-friendliness. Highly recommend!
CCarman Chewexceeded expectations in all regards.
from the main lobby to the toilets, from the rooms to the animal pens - all super clean, a massive respite from mosquito-infested accomodations the few days prior.
the receptionists were all very friendly, well-versed in both bahasa indo and english; the driver kindly helped us find somewhere to buy feed for the animals and take photos at the entrance; the concierge was also very pro-active and the cleaners were constantly seen mopping.
and the facilities are undoubtedly one of a kind. the view from the balcony were of the animals happily skipping around, not like some other safari accommodations where the animals are either kept in too small fences or too far away. every store was well stocked with water dispensers of different temperatures. the animal feeding was also easy to purchase from the counter. only pity is that we were not aware that the breakfast with giraffe needed booking beforehand, but honestly you can feed the giraffes for cheaper at the Taman Safari Prigen safari adventure. breakfast for humans otherwise had a good spread, including some humorously named items. there is also a free and convenient shuttle service that takes you to and from baobab to the safari area, just have to ask the concierge.
overall 10/10 will visit again.
AAndreyTSIt’s a great place to stay! Really modern. Staff is really helpful, helped us with our tickets to the mountain and drive us to the hospital where you get the medical certification required for the mountain. Location is top, food is great. Would stay 2 days but we were short of time.
MMuzaharIt's an amazing hotel with excellent hospitality, almost all staff are helpfull and you can feel safe to stay here. The front desk is very helpfull as well and provide all the informaton needed.
The room is very clean and all functionaliry is working. The feel of stay is like at your home house.
Hotel facilities also very good condition and manageable.
It's a valuable stay.
DDan SumardaniThe hotel is quite good and relatively cheap. I just want to highlight some of the things that can be improved easy and quick. One of those is the double secured lock that is broken in the door. It make the stay a little bit unsecured.
It only have one lock, the chain lock is broken.