Lady on the desk was lovely and we were booked in quickly
We had already checked in on line but we then had to pay for parking which we knew about as we've stayed here before
Didn't have breakfast
My partner and i have just returned from a 3 night stay over Easter Bank holiday weekend with our french bulldog skyler. This is a brilliant hotel, lovely and clean, staff were very helpful and very accommodating. breakfast was lovely. I would definitely recommend this hotel to family and friends. I would definitely return next time we visit southport. Thanks to all the royal clifton staff that made our short break amazing
Excellent hotel. Had a very pleasant stay here. Breakfast was amazing and staff really helpful and friendly. I was surprised to see a drink fridge in my room and it’s totally free!!! Would recommend for solo travellers 24 hrs reception. Really comfortable place to stay would come again.
We checked in really late/early hours in the morning, and had a problem with payment, which the bloke on reception was not sure how to resolve it as he did not usually handle payments etc, however, it was instantly resolved by the amazing receptionist who couldn’t have been any more apologetic. Room was very clean and tidy. Bed was very comfortable. The superior rooms all seem to be slightly different, but are all nice
Really nice hotel, the staff were very friendly and accommodating. We had a twin cabin room (no others available)basic but comfortable and very clean, warm, TV, complimentary tea and coffee. A phone for room service if required.
The breakfast was a buffet with everything you could possibly want to start you off for the day.
We had a meal in the restaurant Friday evening which was really lovely with again great staff.
Hotel is close to Liverpool lime street train station.
Though it didn't upset our stay there was a party Friday and Saturday night that was very loud and went on till 1am
It would have been nice to have been given this information.
ยอดเยี่ยม
195 รีวิว
9.1/10
ราคาเริ่มต้น
SGD 83
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมอาหารเช้าในเมอร์ซีย์ไซด์
รีวิวล่าสุดสำหรับโรงแรมในเมอร์ซีย์ไซด์
ดูทั้งหมด
8.1/10
ดีมาก
SSqrz_96Great stay at the Knowsley. The staff were friendly and there is parking which is a bonus. The rooms were generally clean but the dining area could have been cleaner - some crockery needed re-cleaning. The fire alarm went off mid way through the night but was quickly dealt with. The breakfast was OK - a good selection of food but the ingredients were of low quality and quite greasy. I'd stay here again however but would go elsewhere for breakfast.
ทางพนักงาน โรงแรมเอาบัตร cr ไปกรอก อะไรเราไม่ทราบแต่ประมาณตอนตี 4 am ธนาคาร ยกเลิกบัตร มีความผิดปรกติ The hotel staff took the credit card and filled it out. We don't know what happened, but around 4 am, the bank canceled the card. There was something wrong.
ผผู้เข้าพักWe stayed here the night before creamfeilds I will start with the good points .. Staff 10/10 so helpful and very good customer services skills.. cleanliness was top notch, the breakfast was plentiful, the mattress in the bed room was actually one of the most comfortable hotel mattresses I have stayed on and I was thinking we would get a lovely nights rest before our festival but on to the bad points. we had the worst nights sleep of our lives our room was facing the road. Now this road is busy throughout the whole of the night. It is non stop, you can hear every car, every lorry, every motor bike, every horn every engine zooming past all throughout the whole night ! We barely slept a wink !! We was shattered the next day. We told the staff the manager said to go through the app we booked on and we can get 20% back as they would of gave us a free breakfast for our trouble but we had already bought one . The manager and receptionist were so lovely. They do know this is an issue and have been trying to get something implemented from the company to resolve this issue as it’s not just us who have complained about this .. and unfortunately I would not stay here again until the issue is resolved and they got the triple glazing windows to reduce noise otherwise I would much rather book another hotel without the noise issues so I could get a good nights rest ..
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.