The room is well equipped, the spa quite a treat after a long day of travelling. Staff is friendly and helpful in general. My room got a power outage prabably due to a tripped circuit. The hotel sent help quickly, and offered to change my room to next door, after a few failed tries of restarting the power. The stay was a bit more eventful than normal but satisfactory all in all.
Functional, clean, tidy, helpful staff. Location very close to football stadium. Close to other out of town shopping. Not pretty views, but wasn’t looking for a sea view. Room nice, only drawback is the en-suite facilities are a little open to the rest of the room so no privacy coming out of the shower.
Lovely hotel, beautiful grounds. Feels like you're well outside Southampton but are only 15 mins away. (Daughter in Uni there)
Room was nice, we had exec but this isn't worth it to me. It only gives you a better coffee machine and we weren't in the room enough to use it. Save the £20.
No lifts so cases up to the third floor was a bit of a pain. If you're waiting for a ferry and have lots of cases then this could be an issue. We saw a few people struggle with this.
Breakfast was good, staff very friendly. We didn't eat there in the evening, burgers and chips sort of menu but the nearby pub, Chilworth Arms was really good.
The pool is great, small (16m) but very nice with jacuzzi, steam and sauna. Towels provided. Staff very friendly. Pool surrounding has quite slippery tiles though. Leisure facility is a bit away from the hotel, only 300 hundred meters from the hotel front but enough to need an umbrella if raining.
All in all, a good value pleasant hotel. Much cheaper than Leonardo's in Soton and still close to Uni etc.
What a beautiful hotel in beautiful setting. We had a spacious room with a lovely big bed and separate bath with over shower. Bottle of water in the room and kettle with coffee and tea sachets. Hotel provides toiletries. We had pre booked breakfast which was a buffet and very nice. All in all a good stay
BBobstarrLovely staff and great hotel location for anyone that’s a bit more car centric.
Despite not using the on site facilities as much, the staff were lovely, friendly & helpful at any hour.
The room was spotlessly clean, and had decent basic amenities, but the room I stayed in was starting to look a little tired.
Decent value for money however, especially for the time of the year & a weekend.
ผผู้เข้าพักBreakfast at the weekend doesn't start until 8.00am. We were playing a Pickleball Tournament on their Acrylic tennis courts and needed to digest our food before running around! The hot items weren't all out which was irritating. Bacon, sausages and eggs were missing. As soon as the eggs arrived they were gone because everyone was queuing. If it says breakfast starts at 8.00, then it should all be available on time! Pools are great, (one specifically for children and one for adults. Sporting facility was excellent. Free parking for hotel guests.
Bedroom was very clean and had everything one needed. No air con, but fan in cupboard. Magnifying mirror, iron & board, hairdryer.
I had to stay at the hotel to continue playing my tournament, but wanted to have a last swim to ease my muscles before driving home in a terrible heatwave. They said check out had been at 11.00am and I would have to pay £10! I thought that was rather steep so declined. There was hardly anyone in the pool and a small kind gesture after paying for 2 nights would have lifted my spirits and given a better impression. The pool was also only open from 8.00am. Far too late if people want a swim before breakfast.
Dogs seem to be allowed at the hotel in the bedrooms. 4 yapping dogs in one room is a bit much. Awful for the cleaners and I put the TV on to mask the noise!
Drinks and food quite expensive. Great Indian in the village!
It was great though being able to stay at the actual venue for the tournament. Cheaper through Trip com than the Tournament offer rate!
ผผู้เข้าพักThe room is well equipped, the spa quite a treat after a long day of travelling. Staff is friendly and helpful in general. My room got a power outage prabably due to a tripped circuit. The hotel sent help quickly, and offered to change my room to next door, after a few failed tries of restarting the power. The stay was a bit more eventful than normal but satisfactory all in all.
VVanessaKLeonardo Royal Southampton Grand Harbour has exceptionally friendly and welcoming staff. The restaurant is fantastic the staff there are very attentive. The hotel is clean, with a comfortable bed and pillows that made for a great night’s sleep. I really enjoyed using the pool and sauna, although it was a shame that the jacuzzi wasn’t working during our stay. Reception is warm and inviting, with a nice touch of complimentary lemon or orange infused water. Overall, the staff are lovely, helpful, and made the stay very pleasant.
ผผู้เข้าพักA repeat visit to Norton Park Spa Hotel. I really enjoy the peaceful location with beautiful grounds where you can walk through woodland or sit on a swing gazing out at the lake.
The spa is perfectly acceptable - no idea why some have left bad reviews. Great sauna and steam room, plus real ice pile and strong, cold (or hot) shower available close to these two facilities which is great extra. Pool is big enough to swim laps (not just a token effort) and there are couple of heated, tiled loungers pool side too. I treated myself to a treatment of back massage and full body exfoliation with oil application, which was absolutely wonderful. Relaxation room after the treatment was welcome touch. I have used spas across the world at top hotels and this was up there with the best.
Restaurant is really high quality, certainly above my expectations of British hotel catering. The breakfast buffet has everything you could require - although it is self-service on the tea/coffee which I'd rather have served to table - plus you can order extras for free, like poached eggs and porridge, which are then cooked to order. There are also some pay-for extras if required. Dinner was even more fantastic - have eaten there four times in two stays and cannot fault.