The front desk staff, Amr tried his best to give us an early check-in. I had booked the hotel very early and had requested for a high floor. We were given the 3rd floor (out of 6 floors) saying it was a high floor, it was the last, corner room, noisy at night with music till late at night from the park and also the door that was shared with the adjacent room was being rattled and woke us up. Instead of a huge double bed we got twin beds pushed together with a dent in the middle and separate duvets tucked under. The room was cold. No blanket, no bathrobe, no slippers, no toiletries other than soap and shampoo.
We were forced to keep our luggage at reception for the porter to bring it to the room. This was delayed almost by half an hour, when we could have easily done it ourselves.
The next day, the staff who cleaned the room, separated the beds again. She took away the dirty towels and didn’t replace them. The pillows the hotel provides are like huge square cushions.
Breakfast had some variety and the chefs cook some tasty dishes.
We chose this Accor hotel hoping to have a great anniversary experience, but instead it was ruined. The cost was very high and not worth it. On our last evening, we received 2 phone calls via the room phone interrupting our evening leisure. The calls were made about half hour apart and was from a female asking us if we enjoyed the breakfast. She said she was from housekeeping. We found this odd. We are very disappointed with this whole experience especially as I am an Accor member and for the price we paid. Our 28th wedding anniversary was ruined!
1) отель находится в самом центре - шикарная локация много кафе и ресторанов недалеко Нил, набережные и центральная площадь
2) интересный лифт, были в нескольких отелях Каира и такие лифты много где есть, но для туристов из России необычно)
3) есть банные принадлежности гель, шампунь, мыло, зубные щетки, полотенца
4) вкусный завтрак
5) приветливый персонал
Единственный минус:
У 106 номера делюкс окна выходят во двор и всю ночь был звук вытяжки с улицы. У меня чуткий сон и поэтому спала в берушах (беруши были не отельные, а свои) поэтому возьмите тоже беруши!
Very nice view of the Nike river very attentive and caring hotel, asking for feedback and comment everyday and answer to your request and allow us to have late checkout. It’s a bit dated but overall very clean and comfortable.
Everything is perfect. Very friendly staff. Doing Everything to give you a pleasant stay. Very clean, very comfy bed, i had a great sleep. Nice decorated room and swimmingpool area. Very good shower. Very fast wifi. 10 minutes by uber to airport. Highly recommended. These owners know what a traveler needs.
Fabulous! After a busy few days staying elsewhere in Cairo it was wonderful to reach the sanctuary of the Ramses Hilton. We were upgraded to an Executive room and spent a great afternoon just admiring the view and the Nile from our high balcony, and relaxing by / swimming in the (almost-hot!) pool. The room had everything we could ask for and the bed was super comfortable. Service was impeccable, and our dinner and a few beers were good value. Highly recommended 👌
ผผู้เข้าพักThe best hotel I ever stayed in! So pleasant & inviting. The staff were really nice & helpful and not interested in tips. The large heated outdoor pool was a real treat after a long day of travelling. The room was spacious & clean, the bed comfortable. The food was delicious. And all in walking distance from the airport :)
RRamyFirst room smelled like cigarettes despite picking no smoking. Second room was an upgrade but it was actually the upgrade I originally paid for. My first room was a downgrade.
ผผู้ใช้ไม่ระบุชื่อIn general, it is not bad for me to stay in a single room with a common bathroom for 10 nights.
Above all, I would like to express my gratitude to the staff's efforts to manage the City Hostel clean which is too old and out fashioned building.
* Location & Transportation
Without noise, it is the best location to stay. It is located at 2 2-minute walk distance from Attaba subway station that connects to the Ramsis Railway Station and the Egypt Museum, only 1~3 stops away, charging 6 EGP per way. Of course, you can go to both by walk in 20 minutes. It means you can also enjoy the Nile riverside which is close to the museum.
And it is a 2-minute walk distance from the Attaba market which is the biggest public market in Cairo and so many locals visit to buy their livelihoods stuff at a cheap price.
In addition, you can also walk to the Al Azhar Mosque and Khan El-Khalili traditional market in 30 minutes, and St. Marc Coptic Orthodox Cathedral in AL Azbakeya in 10 minutes
Two problems I experienced are firstly the noi⁹sy from 8 am to 3 am outside the building due to market area and cars' horns. It took 3 days for me to adapt it. Any room in the hostel cannot escape it without changing the windows to soundproof ones. If you are sensitive to sound, it is better to find other lodges in a residential area or modernized ones.
Secondly, its location on the Uber taxi map and other maps is not accurate, so drivers have some problems in finding the city hostel. I have to meet them in front of the KFC next to the Attaba subway station. The signboard of the hotel is too small to recognize it.
* Building and room conditions
Like many other buildings in Cairo, the hostel building is old and shabby. The interior design and facilities are also outdated. However, the staff manages it so clean, particularly a common toilet and shower room.
It is quite convenient a washstand in each room.
However, it is bad there is no electronic kettle to boil water in a room or a common space. I could not enjoy my tea or coffee time at any time. I have to ask for hot drink water every morning when receiving breakfast, and store it in my tumbler.
It will be better to provide a tea or coffee service area in the hostel.
* Cleanness & Safety
Cleanness and safety are very good. I have no issue with this.
* Services
There is no basic service that most guesthouses provide in general: toilet paper and drink water.
Wifi is too weak to use the internet.
Other services like laundry are satisfied.
* Others
During my stay, I couldn't enjoy having an exchange time with other travelers. I think it is because there is no reason to stay in a common space where only sofas and a table are. Largely guesthouse provides a commonplace where guests enjoy better the internet or drinks including tea or coffee and foods, which makes guests meet each other naturally and structurally.
In conclusion, if the hostel provides basic services like toilet paper and commonplace with drink water and electronic kettles, it will be much better.
And it is necessary to change its signboard so that is more recognizable.
Except issues I mentioned above, it is a very good budget lodge.
ผผู้เข้าพักThe staff of this hotel was not good, At about 8 PM in the evening, the hotel front desk staff called the room and said that the hotel we booked only allows one person to stay. If two people stay, they need to add an additional fee of 70 US dollars. Very unlogic, so I leave my friend and I booked another hotel.but the facilities and environment is good .only their service is bad
ผผู้เข้าพักGoogle review summary
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Omar El-Sawaf
2 days ago on Google
5/5
Holiday ❘ Family
An Exceptional and Memorable Stay at Tolip Olympic City!
”First and foremost, I want to highlight the outstanding level of security and the pristine, cozy atmosphere of the rooms. The staff truly went above and beyond to ensure a fantastic experience for me and my family.
A heartfelt thank you goes out to the incredible team who made our stay so special:
* Ahmed (Bellboy) for his warm and welcoming assistance.
* The Reception Team (Moaman, Gehad, and Amina) for a highly professional and seamless check-in experience, as well as their attentive responsiveness throughout the day. A special thanks to their wonderful Team Manager, Mr. Karim.
* The Room Service Team for their dedication and impeccable attention to detail.
* A very special appreciation to the Restaurant Team—every single waiter was attentive and polite. The culinary experience was extraordinary, thanks to the two highly professional chefs, brilliantly led by Chef Hosny Amin.
Naturally, such sustained excellence reflects a highly professional, aware, and dynamic management, perfectly represented by the esteemed General Manager, Mr. Mohamed Abdel Aal.
You have undoubtedly left the absolute best impression on my family and me regarding Tolip Hotels, and specifically this magnificent Tolip Olympic City branch. Highly recommended!”
إقامة استثنائية وتجربة لا تُنسى في توليب المدينة الأولمبية!
”أولاً وقبل كل شيء، حابب أشيد بمستوى الأمان العالي جداً في الفندق، ونظافة الغرف المريحة اللي خلت إقامتنا العائلية ممتازة من أول لحظة. طاقم العمل هناك رائع واحترافي لأبعد الحدود.
حابب أوجه شكر خاص جداً بالأسماء للناس اللي تعبت معانا وخلو إقامتنا مميزة:
* أحمد (Bell Boy) على استقباله الممتاز وذوقه.
* فريق الاستقبال (مؤمن، جهاد، وأمينة) على تعاونهم واحترافيتهم العالية في إجراءات الدخول، واستجابتهم السريعة والممتازة طول اليوم. وشكر خاص لمديرهم الرائع أستاذ كريم.
* فريق خدمة الغرف بالكامل على مجهودهم واهتمامهم بكل التفاصيل.
* وشكر كبير جداً ومخصوص لـ فريق المطعم، من أول الويترز اللي كانوا في منتهى الذوق والاهتمام، لحد الشيفات المحترفين جداً، بقيادة الشيف المبدع حسني أمين.
وأكيد طالما كل التفاصيل دي هايلة وممتازة كده، يبقى ده انعكاس لإدارة احترافية، واعية، ونشيطة، متمثلة في المدير المحترف والمحترم أستاذ محمد عبد العال.
بجد الفندق ده ساب عندي وعند عيلتي أحسن انطباع ممكن عن سلسلة فنادق توليب، وبالأخص فرع المدينة الأولمبية الرائع ده. تجربة ممتازة وبرشحه بقوة!”