This hotel looked incredible! From top to bottom, it was clear that the designers took style seriously. The rooms gave off a sense of luxury that few other hotels in this process range have. The carpets, floors, doors, cabinets, beds etc. emitted a sense of tranquility, which made me feel very comfortable. Also, after travelling around China for nearly a month, I can say that this was by far the best breakfast I've had at roughly a dozen hotels. The staff were professional, everything was very clean, and the location could not have been better.
My only issues: there was no air conditioning, and my room was very hot at night. Additionally, when the rooms next to you are watching television, you can hear everything in your room.
The hotel is located less than10 mins to the food market which is the central tourist attraction area for eating out. The staff are very kind and helpful however our room was not thoroughly cleaned. We found a piece of broken glass on the floor and lipstick from previous guests. We complained to the duty manager and she reacted very quickly and efficiently. Offered to change a room and upgraded us to a better room. Also she left two bags of tourist souvenirs as compensation. And a hand written letter to express her sincere apologies. So. We might give this hotel a try if we visit here again but step on broken glass pieces with barefoot has indeed ruined our experience
ผผู้เข้าพักThis is my first visit to this hotel, and I must say the facilities and staff attitude are quite good. However, there are a few minor inconveniences:
1. After a long day of walking, if I want to soak my feet, I have to carry a heavy wooden bucket to the bathroom to fill it with water, which is inconvenient and risks straining my back. It would be more practical if a hot water kettle was provided in advance .
2. The room has limited wardrobe space, requiring clothes to be stacked on top of each other, and there are not enough hangers, which can be inconvenient at times .
3. The room does not provide ear-hook coffee; instead, only three-in-one coffee is available, which I’m not very accustomed to drinking .
ผผู้เข้าพักDon't let the facade of this hotel fool you. While the frontage is a 4-floor building, majority of the hotel rooms are located at a much taller building behind the frontage.
The reception has a free coffee machine for guest, which is a rarity for Chinese hotels (especially if not 5-stars). I wish the reception was more brightly lit.
There is a Halal restaurant next to the hotel, so if you must eat Halal food, this hotel is perfectly located.
The room has adequate space for 2 person to put 2 big luggage, with plenty space to hang the winter clothing. The insulation is good, heater is warm, water pressure is strong with sufficient hot water when you need it. There's one odd thing about the heating in this hotel. The floor is heated, which is good prima facie, but the guest cannot control the temperature. So if the window is closed when you sleep at night, the heated floor ended up radiating heat all over the room to the point it feels like a 30C charcoal sauna when you wake up in the morning.
One special mention must be made about the breakfast. The dining area looks relatively spartan but the dishes would surprise you. It serves Salmon, Fish Eggs and one Cantonese delicacy ”Buddha Jumping Over the Wall”, which was a total surprise as we didn't expect a Cantonese dish to be served here so far in the northwest of China. I appropriated 2 bowls of Buddha Dish for one morning, enough said. I would absolutely come here for breakfast again. If the hotel could fix the control for the floor heating, that would be great !