Mình và gia đình ở Sandman Montreal một đêm, thấy phòng khá ổn, giường ngủ rất thoải mái và sạch sẽ. Các tiện nghi cơ bản đều có đủ, tuy máy pha cà phê hơi cũ. Phòng hơi tối, thiếu đèn và máy lạnh thì khá ồn, không chỉnh được hướng gió nên hơi bất tiện. Bãi đỗ xe rộng rãi, nhân viên check-in nhanh chóng và lịch sự.
Nice stay, friendly receptionist, ideal location, majority colleagues can speak bilingual languages, English and French, one thing need attention, entrance for car park is narrow to get in, which is unwelcome to new drivers.
Convenient location in the city center and next to the metro station. The hotel is pretty old but well kept. It is very confusing to get to hotel lobby from the underground parking lot. You need to change 3 elevators and 1 escalator to get there. The car parking for hotel guests is located at the lowest levels ie 9 to 12 below ground. It will take 5 minutes every time to get to the parking lot. The lap pool closed at 7 pm and the sauna was not working. The steam room barely had any steam.
ผผู้ใช้ไม่ระบุชื่อGood location, close to other services (restaurant, coffeeshop..), close to downtown . Room is large enough, can be cleaner around back door, fresher odor is needed. Staff is ok, some use language more fluently than others. Kitchen/ breakfast is full, relaxing. Parking is safe
ผผู้เข้าพักThere are many positives about this long term stay hotel. The staff at the front desk is very friendly and helpful. The hot buffet (included with the price of the overnight stay)is absolutely amazing, just that alone is worth staying there. Toasts, bagels, muffins, cereals, hot porridge, cheese omelette, plain omelette, boiled egg, sausages, bacon, … and a “make your own” waffle station with sauces, whipped cream and different toppings!!! The coffee and tea or hot water is available in the lobby 24/7! Inside my studio suite, there is a full kitchen with dishwasher, full size fridge and you can borrow an electric induction plate for cooking. The room is big, with a curtain dividing the sofa bed and the king size bed. There are two layers of blinds to ensure complete darkness when sleeping.
The only negative thing was that my hotel room was facing the main road and so there were cars going by every 3-5 mins in the middle of the night, and I heard all the cars that went by, even at 1:00am or 3:00am while I was trying to sleep!!! The next day, I asked for ear plugs from the reception and slept so much better! I should have asked for them when I checked in.
The water temperature of the indoor saltwater pool is not too cold, but not warm. I had a good swim. This hotel is less than two years old, so everything is new, clean and bright. Lots of families with young children stayed there on the weekend I was there. A special thank you to the friendly staff especially the one who assisted me with my luggages.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.