Slightly rustic by North American standards, but clean and comfortable. Elevators were very small and very slow based on the capacity of the hotel. A bit isolated from shopping and other amenities. You definitely need a car or arrange your transportation if staying there. Nice beach nearby within walking distance. Good breakfast and facilities like pool, spa and massage. Staff were polite, but when we complained about a noisy heater fan in our room, their solution was to simply turn if off instead of fixing it. Not a bad experience overall. It is a very quiet and relaxing area.
We had a pleasant stay at Masa Hotel spa combo grande collection .The breakfast was really nice and great way to start your day, and the amenities were excellent — guests can use the spa, gym, sauna, and bath facilities, which made the stay more enjoyable. Although the location is a bit far from some of the main attractions, it is still reasonably convenient since they can be easily reached by metro.
Cleaning was generally okay, but the shower drain in our room was not working very well, which was a bit inconvenient.
Great stay in a clean and well-located hostel
I had a great experience staying at this hostel in Lisbon. The location is perfect — close to public transport, restaurants, and all the main attractions. The place was clean and well-maintained, with friendly staff and a welcoming atmosphere. Everything went smoothly, and I’d definitely stay here again.
Excellent hotel! I made sure before booking a hotel for short stay, I read all the reviews whether good or bad. This hotel has an excellent reviews and I did not make a mistake on my decision! Lutecia has an excellent service, very clean, food is fab and room is very nice, bed is very comfortable and staff are so friendly and helpful. Everything is excellent on my point of view. Location is the best too and the place is easily accessible to shops and Metro! This hotel is highly recommended and if we will visit again Lisbon, Lutecia Hotel is my number one choice!
CCynthia991Very good stay. Room was clean and spacious. Staff were friendly and helpful. They greeted us every time when we passed by the reception. We were not come for the light show but good to have it. Free car park was included but it could be challenging for big car. We didn’t try breakfast nor dine in their restaurant. You may opted for not having the room cleaned and get 5€ voucher in return. Bear in mind that you have to order something more than 5€, one voucher each time.
TTravelTime11Nice hotel with friendly staff particularly the young lady at the spa reception. Nice sauna, jacuzzi and gym for use. Quiet area close enough to the heart of lisbon. Totally recommending this place.
ผผู้เข้าพักI booked this hotel cause it a close location to many things around in Lisbon. While it is not a fancy hotel, it serves well for solo travellers and families. The room was very spacious and the AC worked well. The cleaning service came every day and left the room clean and fresh. Breakfast was included with our stay, and it was a usual hotel breakfast. You could pick from hot items such as scrambled eggs and meat products like beans and sausage or bacon. On one day they also had mushrooms. Then of course the bread variety and some pastry items such as croissant and muffins. Cheeses, yoghurt and fruits as well cereals were available. Eating breakfast at 10 AM usually filled us up for the day and we hardly ate lunch outside. The staff was friendly and when we requested an iron they provided that with no problem. The room had a small safe for valuables when we left for the day and plenty of storage space for the clothes and suit cases. The bathroom was very nice as well, lots of counter space and even a clothing line across the tub to hang some items to dry if you had to was a shirt or socks. The hotel is located across small soccer practice field so from our balcony we could watch people play some soccer games. Be advised the hotel is very close to the airport (about 10 min) so there was noise from planes but hardly noticeable. During our stay, 2 of the main elevators broke and were not usable but luckily we were on the second floor so taking the stairs was easy but they do have other elevators available. And for anyone not looking to leave the hotel for lunch or dinner, they provide plenty of dishes in their restaurant and bar area. But just a few steps around that area, you will find great places to eat such a Turkish restaurant with a 10 page menu I highly recommend to try.
ผผู้เข้าพักWe had a pleasant stay at Masa Hotel spa combo grande collection .The breakfast was really nice and great way to start your day, and the amenities were excellent — guests can use the spa, gym, sauna, and bath facilities, which made the stay more enjoyable. Although the location is a bit far from some of the main attractions, it is still reasonably convenient since they can be easily reached by metro.
Cleaning was generally okay, but the shower drain in our room was not working very well, which was a bit inconvenient.
ผผู้เข้าพักBeautiful place, and beautiful views, clean and tidy. I was in a shared dorm and was three bunk beds high :/, room was cool with Aircon. Nice shared Kitchen, but oven was broken and even though my food was labelled someone took it:/.
But overall a beautiful place, I don't know why everyone is complaining about it being up a hill though, as in Portugal it can't be avoided.
ผผู้เข้าพักdidn't like:
1) bathroom sharing was not clearly stated in the listing , nor the reservation.
2) the gents bathroom was too small
3) the ceiling above washbasin in gents bathroom was too low.
4) room door did not close and thus had to be locked every time
AAlbi LisboaImportant Considerations for Travelers:
- If you book a room with breakfast included and have an early flight on your departure day, consider purchasing breakfast separately. The hotel does not offer a refund for unused breakfasts, and in my case, they neither refunded nor provided any form of compensation. This policy, though minor for the hotel, can leave a negative impression, as a small gesture of goodwill would go a long way in enhancing guest satisfaction.
- The hotel does not provide bathrobes, which may be inconvenient for guests accustomed to using them after a shower.
- Nighttime temperatures can be quite low, so it is advisable to turn on the air conditioning in advance to ensure a comfortable sleep.
- The rooms are compact, making this hotel a better fit for solo travelers rather than couples or families.
- While it is rated as a four-star property, the breakfast selection is quite simple and limited. Guests can expect pastries, a small assortment of sliced meats and cheeses (1-2 types each), yogurt, toppings, scrambled eggs, ciabatta, a modest selection of sliced fruit, juice, and some alcoholic beverages.
Hotel Perk:
- Unlimited coffee is available in the lounge, which is a nice bonus for guests.
- The hotel is situated in a district neighboring the city center, offering convenient access. Guests can reach the embankment and historic center within a short walk.
- Upon my arrival on the first night of check-in, I received a welcome kit that included complimentary access to the in-room bar. I’ve attached a photo of the bar below for reference.