Slightly rustic by North American standards, but clean and comfortable. Elevators were very small and very slow based on the capacity of the hotel. A bit isolated from shopping and other amenities. You definitely need a car or arrange your transportation if staying there. Nice beach nearby within walking distance. Good breakfast and facilities like pool, spa and massage. Staff were polite, but when we complained about a noisy heater fan in our room, their solution was to simply turn if off instead of fixing it. Not a bad experience overall. It is a very quiet and relaxing area.
On a busy street, it’s not very quiet, but you can wear earplugs. Your experience depends on the other travelers, of course, if they are considerate.
The staff is very nice and accommodating.
The reason I like this place is because it has a lot of character. It’s a turn-of-the-last century, 1890s palace, with very fancy ceilings, parquet wooden floors, and a marble floor lobby. It’s a real palace, one of many in Portugal!
In 1914 it was rented to the Swiss Ambassador of Portugal. Although the place is quite dated now, it still has a lot of class.
If you have a little more money, you can rent a small suite, higher up and quieter, also with credit card points (free or almost ).
Unfortunately the internet only works in the lobby if you have a mobile phone. It seems to work fine for iPads and computers, strangely enough.
It has a kitchen and washer / dryer.
The fridge is old-style retro, as well as the deco in the whole hotel / hostel.
(small fridge, but it does have a small freezer, too.)
The place has a restaurant, which is popular. If you eat a large breakfast you can include it with your rent, it costs about 9€
(I don’t , so the kitchen was fine – modern electric stove top, microwave – no oven!)
The top bunk of a three-tiered system is fairly safe, as it has steps, instead of ladder rungs. It has wooden lockers (bring your own lock) and small boxes, hidden in the stairs at every bed level. Not for the faint of heart or those afraid of heights…
or those who can’t do stairs.
Two flights of stairs up! Shared rooms on first and second floors, kitchen is on the first.
No elevator to the shared rooms, unlike the suites.
A pleasant stay for 2 nights. Reception was very helpful and pleasant. Room was not ready when I check in at 4pm. And they offer me some nice butter cookies . Room was clean. Mattress was comfortable! When I had problem locking my room door, they send the hotel guy to help me look into the issue. It was coz I did not use enough strength to turn the knob to lock it. Case resolved immediately. While I did not require my room to be disturbed, they offered to change my towels. Nice gestures.
Location definitely excellent, just above the metro station, Marques De Pombal. Very centrally located , near a huge park and near the city!!
The receptionist was very friendly. The accommodation is in a good location, close to restaurants and tourist attractions. It's on the 4th floor. But there's an elevator. Very convenient.
ผผู้เข้าพักI booked this hotel cause it a close location to many things around in Lisbon. While it is not a fancy hotel, it serves well for solo travellers and families. The room was very spacious and the AC worked well. The cleaning service came every day and left the room clean and fresh. Breakfast was included with our stay, and it was a usual hotel breakfast. You could pick from hot items such as scrambled eggs and meat products like beans and sausage or bacon. On one day they also had mushrooms. Then of course the bread variety and some pastry items such as croissant and muffins. Cheeses, yoghurt and fruits as well cereals were available. Eating breakfast at 10 AM usually filled us up for the day and we hardly ate lunch outside. The staff was friendly and when we requested an iron they provided that with no problem. The room had a small safe for valuables when we left for the day and plenty of storage space for the clothes and suit cases. The bathroom was very nice as well, lots of counter space and even a clothing line across the tub to hang some items to dry if you had to was a shirt or socks. The hotel is located across small soccer practice field so from our balcony we could watch people play some soccer games. Be advised the hotel is very close to the airport (about 10 min) so there was noise from planes but hardly noticeable. During our stay, 2 of the main elevators broke and were not usable but luckily we were on the second floor so taking the stairs was easy but they do have other elevators available. And for anyone not looking to leave the hotel for lunch or dinner, they provide plenty of dishes in their restaurant and bar area. But just a few steps around that area, you will find great places to eat such a Turkish restaurant with a 10 page menu I highly recommend to try.
EElliottFantastic location with fantastic staff. The staff was very helpful with directions and helping me find whatever I needed whether it was sightseeing advice or late evening travel supplies like soda water. They went above and beyond.
ผผู้เข้าพักWe had a pleasant stay at Masa Hotel spa combo grande collection .The breakfast was really nice and great way to start your day, and the amenities were excellent — guests can use the spa, gym, sauna, and bath facilities, which made the stay more enjoyable. Although the location is a bit far from some of the main attractions, it is still reasonably convenient since they can be easily reached by metro.
Cleaning was generally okay, but the shower drain in our room was not working very well, which was a bit inconvenient.
ผผู้เข้าพักOn a busy street, it’s not very quiet, but you can wear earplugs. Your experience depends on the other travelers, of course, if they are considerate.
The staff is very nice and accommodating.
The reason I like this place is because it has a lot of character. It’s a turn-of-the-last century, 1890s palace, with very fancy ceilings, parquet wooden floors, and a marble floor lobby. It’s a real palace, one of many in Portugal!
In 1914 it was rented to the Swiss Ambassador of Portugal. Although the place is quite dated now, it still has a lot of class.
If you have a little more money, you can rent a small suite, higher up and quieter, also with credit card points (free or almost ).
Unfortunately the internet only works in the lobby if you have a mobile phone. It seems to work fine for iPads and computers, strangely enough.
It has a kitchen and washer / dryer.
The fridge is old-style retro, as well as the deco in the whole hotel / hostel.
(small fridge, but it does have a small freezer, too.)
The place has a restaurant, which is popular. If you eat a large breakfast you can include it with your rent, it costs about 9€
(I don’t , so the kitchen was fine – modern electric stove top, microwave – no oven!)
The top bunk of a three-tiered system is fairly safe, as it has steps, instead of ladder rungs. It has wooden lockers (bring your own lock) and small boxes, hidden in the stairs at every bed level. Not for the faint of heart or those afraid of heights…
or those who can’t do stairs.
Two flights of stairs up! Shared rooms on first and second floors, kitchen is on the first.
No elevator to the shared rooms, unlike the suites.
ผผู้เข้าพักdidn't like:
1) bathroom sharing was not clearly stated in the listing , nor the reservation.
2) the gents bathroom was too small
3) the ceiling above washbasin in gents bathroom was too low.
4) room door did not close and thus had to be locked every time