Stayed during New Year. Check-in & check-out smooth, room clean and comfortable. River view memang cantik, highlight of the stay.
Only downside was breakfast buffet—quite crowded, limited staff, slower refills and had to find/share tables. Hopefully better planning during public holidays in the future.
The hotel provides great basic amenities for me to have a comfortable stay. The location is great, only 2-min walk to the cat statue and then can continue walking along the waterfront. The breakfast buffet spread also decent, i love their fried rice and fresh pineapple and orange juice. The staff also very welcoming, friendly and helpful. Great service!
The hotel is centrally located and beside the Waterfront. However, the condition of the hotel looked rundown with poor maintenance in the room carpet and bathroom room and also the faulty lift. The level of customer is below average as compared to my previous stay. The management needs to pull up it's socks as the quality of the hotel has deteriorated so much since my last stay.
This hotel is right in front of the famous Kuching landmark - the 7 cats. The room was clean and the bed comfortable. The toilet also comes with bidet and shower was good. Breakfast buffet was also good with a decent selection of Sarawak food as well. Nearby Carpenter street too! Overall even though its a little dated it is still a very good choice to stay.
Check in was late and I had to wait for a few hours. It was raining and i wanted to walk around the area but my request for an umbrella was not met.
Breakfast was also a bit chaotic due to limited space. Selection was limited too.
I really enjoyed my stay at UCSI Hotel Kuching! The staff were super friendly and helpful throughout my visit. The hotel is very clean and comfortable, and the highlight for me was definitely the big swimming pool – perfect for relaxing. I also tried the Quad Restaurant, and the food was delicious with really big portions. Overall, a great experience and I’d be happy to come back again!
SsuekNot aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room.
Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner.
Overall the counter staffs and others are very friendly and helpful too.
Good location of this hotel and look forward again to stay hopefully the renovation done.
ผผู้เข้าพักThe children’s pool with slides requires better maintenance, as insects were present. Parking is located quite far from the main area; however, buggy services are available and helpful. All staff members were very friendly, attentive, and supportive throughout our stay.
The room was spacious. Although we did not receive a full sea view—only a partial one—the scenery was still stunning. The ambience of the resort is very refreshing, with high ceilings and a breezy environment that creates a relaxing atmosphere. There are many activities available, and the resort is within walking distance to a beautiful beach. Swimming is not very suitable due to strong tides, but the soft sand makes it ideal for children to play.
There are two large pools: one specifically designed for children with slides, and another main pool where mini kayaks and floating flamingos are available for rent. The kids’ activity area is very creative, with games such as dam ular and various board games.
The breakfast buffet offered a good range of choices, although I had a better dining experience during a previous visit for work purposes. Unfortunately, room service dining was not satisfactory—the fries were soggy, the fried rice was overly oily, and the carbonara was average. There was also some confusion regarding a 20% insider discount, as we were initially informed it was applicable, but later told that the discount was only valid at Horizon Café not in room service. They should explain better :(
Overall, it was a pleasant stay, and with some improvements—particularly in maintenance and food quality—it could be an even better experience.
DDaniel GohSPThe staff are very friendly, room is clean, just that the utilities like water a bit slow & fog. Since it is December raining season, so not much time can play around at the beach. The breakfast is delicious & quite a lot of choice. Overall its a nice place to spend with family.
Nnorwan ahmadCheck in was late and I had to wait for a few hours. It was raining and i wanted to walk around the area but my request for an umbrella was not met.
Breakfast was also a bit chaotic due to limited space. Selection was limited too.
JJK KongThe room unique, the bad this when booking on trip.com showing children is from 0–17-year-old but when reach the hotel. The reception told us 12 years old above is adult price. End up for RM 240. By no choice then we must accept. The family with big group of people which personally not encourage.
ผผู้เข้าพักStayed during New Year. Check-in & check-out smooth, room clean and comfortable. River view memang cantik, highlight of the stay.
Only downside was breakfast buffet—quite crowded, limited staff, slower refills and had to find/share tables. Hopefully better planning during public holidays in the future.