Great location, but well below Hilton standards
I stayed at Hilton Amman for two nights with my friend, and while the hotel has potential, the overall experience fell short of what I expect from the Hilton brand.
Location:
The property is in a nice, more upscale area of Amman — convenient and pleasant, with several hotels around. The check-in process was smooth even though we arrived very late (around 2 AM), which I appreciated.
Room & Amenities:
Unfortunately, the in-room experience was disappointing. Upon arrival, we realized there were no toothbrushes provided — something quite basic for a five-star hotel. We called to request them, and it took a long time before they arrived. When they finally did, only one toothbrush was brought, even though we clearly asked for two. It may seem minor, but after a long day of travel and checking in so late, it was inconvenient and left a poor first impression.
The Wi-Fi connection was extremely weak throughout the stay — to the point that we couldn’t rely on it and had to use our mobile data instead. One of the power sockets near the TV wasn’t working, and the doors and fittings looked quite old and worn, giving the room a tired appearance that doesn’t reflect Hilton’s usual standard.
Overall impression:
Hilton is known for consistency, comfort, and attention to detail — qualities I unfortunately didn’t experience here. The location is a plus, but when basic amenities, Wi-Fi, and room maintenance are overlooked, it affects the entire stay.
Would I stay again? Probably not. I would consider trying another Hilton brand in Amman, such as Signia or DoubleTree, or perhaps explore another hotel altogether.
Everything about the stay was brilliant, the team were attentive and supportive with helping with everything from brilliant recommendations to arranging transfers!
They have the most adorable kittens on site who are very friendly!
Location is great for everything no more than 10 mins away from old town, lots of restaurants and cool bars nearby with coffee shops and little store on most corners, the whole area is very friendly
I recently stayed at Conroy Hotel in Amman, and overall, it was a positive experience. The location is a standout feature, situated conveniently near major attractions and amenities, making it easy to explore the city.
The cleanliness of the hotel was impressive. My room was spotless upon arrival, and the housekeeping staff maintained high standards throughout my stay. It’s always reassuring to see such attention to detail, especially in common areas.
The service was another highlight. The staff were friendly and accommodating, eager to assist with any requests. Their hospitality contributed significantly to a comfortable stay.
As for the facilities, while they may not be the most luxurious, they were adequate for a hotel of this category. Basic amenities were well-maintained, and I appreciated the availability of essential services.
In summary, Conroy Hotel offers a good balance of location, cleanliness, and service, making it a solid choice for travelers looking for comfort without breaking the bank. I would recommend it to anyone visiting Amman!
This hotel was a very good option for a budget stay , Muhannad Alshaer was a great person and helped me check in and provided everything he could , the location of the hotel is in a decent area with the mall 15 minutes away and you can uber for 1.5£ to the bus station that takes you to Petra and Dead Sea , the hotel was clean and big for solo or couples , would stay again