On arrival at the Hotel was a total put off . Firstly the young receptionist couldn't find our reservation, then requested proof of confirmation through emails sent by trip. Then requested proof of identification either a passport or drivers licence. Then asked if she could take a photocopy of my drivers licence which I agreed , but should have said no as I now would like to know what's going to happen to this information. The room was nice bed was very comfy. Breakfast was lovely young friendly welcoming staff.
Had a great stay. Joined friends for 2 nights. Staff were so welcoming and friendly particularly those in the dining room where we dined both nights. Food was excellent. Our room was very comfortable and spotless. We appreciated the complimentary water, tea & coffee etc.in our room. Used the spa/ pool which was lovely but the overflow grills around pool and jacuzzi are dangerous and made us uncomfortable, need reinforced perhaps?
We had booked a courtyard room but were upgraded to a Deluxe double which was huge and extremely comfortable.The bathroom was fantastic and the bed and linens excellent.We even had a turndown service which we did not expect.We ate in the bar and the food and cocktails were excellent.Breakfast was also excellent and we are hard to please!!!!! The spa is lovely but would benefit from a covered walkway from the hotel as it was raining the whole time we were there.In general we would thoroughly recommend this hotel and will stay again.Very friendly and pleasant staff.