Very nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
Was told that non-smoking rooms were unavailable for the day. However, when we mentioned about allergy to smoke, it was available. Kind of strange but won't wanna probe further. Bed and pilows were great. No road noise, gym was good. Connection to the mall was excellent. Likely to stay again if visiting Lampung
We had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Very noise in the night the room u stayed, had neighbor watching TV loud at 2am and called receptionist no one picked up, so i had to go over to the neighbors room to ask them lower down their tv noise!
IIwan/IkhwanVery nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
HHansom HoVery noise in the night the room u stayed, had neighbor watching TV loud at 2am and called receptionist no one picked up, so i had to go over to the neighbors room to ask them lower down their tv noise!
AAugustineTWas told that non-smoking rooms were unavailable for the day. However, when we mentioned about allergy to smoke, it was available. Kind of strange but won't wanna probe further. Bed and pilows were great. No road noise, gym was good. Connection to the mall was excellent. Likely to stay again if visiting Lampung
JJose SergioThe hotel is actually good . We stay on a premier room , and is very spacious . The facilities and sevicies , the staff are well trained, polite and helpful . The swimming pool is also good .
ผผู้เข้าพักWe had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!