I love this hotel so much, the staff are amazing and helpfull, the bed and pillow are really comfy. The room accros mine at 10pm was open their talked loudly and i complained to front desk,and the staff immediately asked them to closed their doors so i can sleep, thank you ciputra hotel.. and the location also the best
We booked two rooms. When one of the rooms, the AC was not cold, called the receptionist, and was responded to well. An hour later, the room was cold again. Breakfast is quite varied.
Kamar deluxe ada di lantai 2 bangunan seperti rumah di cluster dg naik tangga biasa. Saya dapat kamar paling ujung no 256 . Pulang malam gelap sekali agak menyeramkan Krn banyak pohon-pohon besar dan lampu penerangannya kurang terang. Samping bath up tidak ada pembatas kaca sehingga kl mandi air nyebar bisa kena handuk jg lantai jadi basah dimana mana
The food was excellent. They have diverse choices for breakfast and welcoming drinks that they change twice a day. The staff is professional and way too friendly, especially for me who don't really like to interact with people (it's not a problem for those love interactions, tho). One thing to improve is they need to make sure that the room is thoroughly clean and the bedding sets are changed once the guest is checking out. I found my pillow case smelled really bad (apparently they didn't change it). Despite their promptness to respond to my inquiries, this incident should not be repeated in the future. The management should ensure that their cleaning staff clean and change the amenities for the next guess.
This is always my first choice for me whenever I travel to solo. I love the cleanliness and fast check in process. However the parking space is very limited but they have extra space across the road right in front of the hotel.
ยอดเยี่ยม
164 รีวิว
9.3/10
ราคาเริ่มต้น
€ 15
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในชวากลาง
รีวิวล่าสุดสำหรับโรงแรมในชวากลาง
ดูทั้งหมด
8.0/10
ดีมาก
YYunanistya RahmadhianiWe booked two rooms. When one of the rooms, the AC was not cold, called the receptionist, and was responded to well. An hour later, the room was cold again. Breakfast is quite varied.
AALVIN LOW HOCK CHYEThe TV is terrible for most of the channels.
When I complained, the staff said this is the best.
The restaurant staff is very helpful and friendly.
JJimmy Setiawan qiuqiuLokasi oke, kamarnya nyaman sekali, sarapan banyak dan enak, pelayanannya jg excellent, check in nya relatif cepat, ada dispenser dkt lift jadi enak bisa isi ulang air minum, kolam renang bagus banget, next pasti nginep disini lagi
ผผู้ใช้ไม่ระบุชื่อThis is always my first choice for me whenever I travel to solo. I love the cleanliness and fast check in process. However the parking space is very limited but they have extra space across the road right in front of the hotel.
ผผู้ใช้ไม่ระบุชื่อGood on the outside, but inside interiors are a little run down. Very good service at fromt desk and staff at the front door are very very helpful and friendly. Good ambiance, nice location
ผผู้เข้าพักThe staff's friendliness saved the day, for them, Everyone from security, front desk, wait staff - was warm and welcoming. Some even had the sincerest SMILE I have ever seen. 👍👍
Several areas of concerns are, however :
- The Housekeeping staff who was in charge of my floor, had a seriiously BAD BODY ODOUR problem: ome that would stay and linger in the room and even in the corridor.
- The food served during Breakfast was varied enough. However, the quality needs major improvement. For example, the CEREAL that I had was the most artificial tasting cereal ever! It was actually quite disgusting. And the service in the PADI Restaurant can be improved, for example: No one cared enough to EMPTY THE ASH TRAYS in the smoking area; also, quite a few times, NO STAFF was seen on the fooors, it seemed as if they were ”gathering” somewhere that would not be visible by the guests on purpose!
- The Saftey Deposit Box was not working properly and needed fixing. Someone from ROOMS Dept or ENGINEERING Dept should regularly check every room periodically, without fail!
- Last but not least, the pillow in my room smelled like something rotten / a dead rat. Very disgusting
That's all i can think of right now.
Thx,
🙏!
ผผู้ใช้ไม่ระบุชื่อMy fav hotel for staycation in Semarang but this time it’s not my lovely experience. First room I got has leaked aircon, it dripped every second so they offered a new room. In new room, the aircon didn’t work properly but I didn’t want to complain anymore as I didn’t want to change room again and again.
Booked with breakfast but they said it’s too few guests on that day so they will just let me choose my breakfast from the menu. Only one menu for each guest. I didn’t like this because the room has no proper table to eat. Even there’s only one chair. So yeah, not my best experience.
But maybe I’ll give it another try. This hotel usually offered good service. Maybe just wrong timing and situation for me.
ผผู้เข้าพักI recently had a delightful stay at Hotel Tentrem in Semarang, and I can't recommend it highly enough. From the moment we arrived, the staff made us feel welcome, and their attentiveness truly enhanced our experience.
The cleanliness of the rooms and restrooms was impressive, which is always a top priority for me when traveling. The hotel amenities, including the gym, were excellent and provided everything we needed for a comfortable stay.
One of the highlights for me was the delicious breakfast spread. The variety was fantastic, and the quality of the food was outstanding. I also want to give a special shoutout to Ibuk Elfi for her warm hospitality during breakfast. Her cheerful demeanor made our mornings even more enjoyable.
As a coffee lover, I was particularly impressed by the skills of Mas Arafi, the barista. I thoroughly enjoyed the cappuccino, mocaccino, and café latte he prepared; each cup was a treat. His knowledge of coffee truly shines through in every sip.
Overall, my experience at Hotel Tentrem was wonderful, and I look forward to returning each year. Thank you to the whole team for making our stay so special
Friendly Regards,
Danny Hariyanto !