I’d stayed here for almost 4 nights I love the room.
Even though I booked a single room, I have plenty of space. I have an option to have housekeeping or the token in the bar, but there's a bit of confusion about using the token in the water. I checked in Friday night so bars along the street are having fun it's kinda loud so the wall is vibrating as well 😅😂I mean you can hear it very loud. Overall my stay it's okay!
We stayed in Carlisle for a couple of nights. The hotel was a 5 minute walk from the station and close to the city centre. There were a lot of pubs and restaurants close by which was convenient. The hotel was clean and comfortable.
Excellent service from front office hotel staff, specially by Matt. Matt had made us feel warm and welcome. He went all the way to fulfil our needs. Would like to definitely come back again. Kudos to Matt for all the good work and support.
Lovely hotel, friendly staff. Superior room which was very quiet
ดีมาก
104 รีวิว
8.3/10
ราคาเริ่มต้น
CAD 90
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในคัมเบรีย
รีวิวล่าสุดสำหรับโรงแรมในคัมเบรีย
ดูทั้งหมด
8.7/10
ดีมาก
AAlanPBooked in for 1 night to have a rest in some luxurious surroundings after a lot of travelling around the country visiting friends. Hunday Manor is a beautiful old house in a fantastic spot on the side of a hill with a great view. The hotel is very well appointed and the rooms are well looked after. The quality of the food for both an evening meal and the cooked-to-order breakfast was excellent. Perhaps the only facility I would add is a few overnight EV charge points in the car park.
The service however was rather comical, starting with check-in. After confirming my name, 1 night stay, and printing out the reservation sheet, somehow the chap on reception muddled up my solo reservation with a couple arriving on the same day who were staying for a couple of weeks and gave me their room. After settling in for a much needed afternoon nap in the very comfortable bed and 'locking' the door on the inside, the rather startled couple walked in having been given a card for the same room. From that point on I never really managed to relax. I offered to move room when I went down for dinner later on, but the chap declined and mumbled something odd about the length of stay and seemed to point at the paperwork suggesting I had signed it making it my mistake! Sigh.
Things didn't get a lot better in the restaurant. Myself and another solo traveller were given tables at the back (by the same chap), seemingly to keep us out the way of the couples who arrived later and were seated at the windows. When either of us asked questions about the menu there was lack of understanding about the dishes.. I was then asked around half a dozen times by multiple staff if everything was ok. Meanwhile I could hear one of the couples quitely chatting about their room, no doubt the room I was in. Upon trying to put the bill on my room, the same chap from earlier left me at the bar with a card machine asking whether I wanted to add a tip.
At breakfast the next morning it continued. When I arrived the first breakfast room was full of tables needing clearing so I was given a table in the same area where I had dinner. This time given a table at the window but right in front of the only other guest, a lady already eating her breakfast. My table wasn't set so inexplicably the waiter clumsily took a second place-setting from her table while she was midway through eating! After dusting a few crumbs from one of the plates I enjoyed my breakfast. Towards the end of eating the staff were discussing how to rearrange the room for an event later in the day and started moving things around. After hearing the same couple from dinner asking to be told when their room was made available, cleaners were hanging around at the bottom of the stairs when I returned to the room. Nothing like a bit of a hurry up to finish breakfast and get out of your room to make you feel like a valued guest.
Upon check-out an apology and a chat but by then the damage was done. No offer to comp a drink (or dinne)r after making a mess of things either. It's a lovely hotel that could offer a real 5-star experience, but the service ended up more like an episode of Fawlty Towers and needs a bit of a rethink.
Next stop China.
ผผู้เข้าพักI have grave misgivings about hotels in the busiest parts of the Lake District, especially at holiday times. Obviously they will be relentlessly overcrowded, with harassed and unfriendly staff. I’ve wanted to go back to the Proper Lake District for a while though so took a risk on the King’s Head. It’s easy to find on the ear popping main road up from Grasmere, just beyond the impressive hulk of Steel Fell, close to Thirlemere. Parking anywhere in the Lakes is hideous and expensive. Not here. Relaxed and plenty of room. It’s a long building with a pleasant bar restaurant area and beer garden. I found a rather pleasant residents lounge where a lady called Jo checked me in and made me feel welcome. It does get busy with passing trade but the staff look after their residents. They flogged me decent real ale and Jura whisky (the proper stuff). Breakfast is briskly table served from a menu and is well presented. I didn’t eat otherwise there but the food is popular and well priced. The road outside is busy and a bit of a racetrack, and the occasional fighter jet roars between the mountains on low altitude practice, but the relentless bleating of the sheep opposite soon returns things to normal. I was a little sorry to depart, but the manager said he hoped I would come again. I believe I will, and will even bring my wife.
ผผู้เข้าพักExcellent service from front office hotel staff, specially by Matt. Matt had made us feel warm and welcome. He went all the way to fulfil our needs. Would like to definitely come back again. Kudos to Matt for all the good work and support.
PPriyanka BajirajThe property and the ambience is lovely. The view from the restaurant garden is very pleasant and beautiful. The room size, bathroom size and amenities were good. We faced 1 major problem to be precise which made us a bit sore.
Cleanliness - the room was clean except for the carpet. It didn’t feel like it was vacuumed. There was probably a pet staying in that room before us and there was a lot of hair on the carpet. I understand it is a pet friendly property and I have absolutely no problem with that. But cleaning the room properly before the next checkin is a basic expectation. We couldn’t step on the floor without our feet being covered with hair.
Apart from that, everything else was very good. Breakfast was also good and the customer service was very polite and hospitable as well.