The location was very accessible to the city. The room was very spacious. Breakfast has a variety of choices. The customer service was excellent. Sanna and Jenni were very courteous and helpful. Will definitely recommend this hotel to our friends. We had a great time staying in this lovely hotel.
Hotelli oli hyvällä paikalla ja pysäköintialue takapihalla oli tilava. Huonekohtaista jäähdytystä ei ollut, mutta huone ei onneksi ollut turhan lämmin. Henkilökunta oli oikein ystävällinen. Aamiainen keskivertotasoa. Pieni miinus tv-kanavatarjonnasta, huoneessa ei näkynyt kuin kanavat 1, 2, 3, 4, Ava ja Sub.
The hotel is on the top of ski slope, in winter time driving there could be challenging for first timer, but over all is good, maybe the room needed more improvement, but the lobby and parking is very nice
Great experience, the staff we exceptional and so helpful . Rooms were well equipped and we even had a view of the slope …
Breakfast was nice too with lots of choice and accommodated my dairy free diet with no issues .
We will definitely stay here again
The staff was really amazing, very friendly. I wasn’t very impressed by the room. The heating was not fully working, there were no basic amenities like a kettle, or even drinking water. Biggest concern was cleanliness as I asked for cleaning on one occasion and beds were poorly made, sheets weren’t changed, the toilet wasn’t properly cleaned as there a piece of paper on the floor which was clearly visible, tissues weren’t restocked and also one of the over covers from the bed was removed and just chucked over the ironing board which was absolutely horrifying to see.
Food at the hotel was good and restaurant staff were also very helpful.
JJon LiangWe stayed at Pyhalinna and overall found the apartment itself to be decent. The facilities inside the unit were quite complete and convenient. However, the cleanliness was disappointing — the bed sheets were not clean when we arrived. The funny (and slightly frustrating) part was that after we reported it, someone came to do a light cleaning of the room (even though we were previously told mid-stay cleaning required an extra fee), but the sheets still weren’t changed.
The property is ski-in/ski-out and located next to the “family slope,” but there are many areas that really need improvement. First of all, for beginners without a car, it takes around 30 minutes to walk down to the base area to rent equipment(experienced can use the shop on the mountain), and the path is quite unsafe. Honestly, this alone almost made me give a one-star review. Secondly, the so-called family slope wasn’t fully open, and the upper section was surprisingly steep — definitely not what we expected for a family-friendly run. Returning the rental equipment was also inconvenient; you must ski all the way to the bottom because the shop on the mountain doesn’t accept returns.
After returning our equipment, we were very lucky that the ski patrol officer Markus kindly offered to take us back up the hotel. We really appreciated his help — without him, it would have been another long and difficult walk.
There are simply many practical issues that should be improved. I truly hope the resort can learn from more established ski destinations to create a safer and more beginner-friendly experience.
The positive interactions with the staff were the main reason we didn’t give this place a one-star rating — they truly made a difference despite the other issues. Really thank you, Coach Joni, Peter, Markus, Joonathan and the other staff I didn’t get your name.
AAzmann BWilderness Hotel Juutua is a charming and peaceful hotel located just outside the town center of Inari, right next to Lake Inari. The lakeside location is truly beautiful, offering stunning natural views and a calm atmosphere that feels very special, especially in winter.
The staff are friendly, welcoming, and always happy to help, with warm smiles that make guests feel comfortable and well taken care of.
The room is warm and comfortable, which is important in the cold Lapland climate. However, the room feels quite small for two people, especially when traveling with luggage. Moving around and storing suitcases can be a bit inconvenient.
Bathroom amenities are mostly sufficient, but toothbrushes and razors are not provided, which would be expected at this level of hotel. Other amenities are well prepared.
Breakfast quality is good, but unfortunately we could not fully enjoy it because it closes too early at 10:00 AM, which may not be ideal for guests who prefer a relaxed morning or late start.
Overall, Wilderness Hotel Juutua offers a beautiful lakeside setting, warm hospitality, and a cozy atmosphere. Despite some minor drawbacks such as room size and limited bathroom amenities, it is still a very pleasant stay and a great choice for travelers looking to experience the natural beauty of Inari.