I rang the hotel the day before to ask for directions and they were very helpful with giving advice about getting discounted the entrance ticket for us as the hotel is located within the scenic area and the ticket is also valid for the 2 days we were there for. They also added me to a WeChat group with all their staff and everyone was extremely helpful in giving advice and recommendations. One thing was that the bathroom drain is a bit small and when I was washing my hair in the shower it got blocked by the hair (I have long hair that sheds a bit) and there was a bit of mini-flood happening in the shower, though that's more the design of the shower. Bonus: cats and bunny at the reception!
Would definitely stay again if I'm visiting!
RRomeryIt was our second time in Kingdom Hotel and we plan to stay always there. The staff is really outstanding. They helped us to change our booking even after the cancellation period, because of the flight delay. Kelly, that can speak English, was incredibly nice, and she asked for a driver to collect at the airport our Apple power bank, without CCC mark, otherwise it would be retained by the authorities. When we returned to the hotel 2 days later, it was stored at the reception and we picked it up. We just needed to pay for the driver. We have no words for this kind gesture. Amazing! The staff really cares about the customers needs and puts themselves in their shoes. We will definitely come back to Kingdom Hotel.
WWandering TouristMy room smelled like cigarettes which is relatively normal for China, BUT! I asked for a non smoking room yet there is an ashtray, when I wanted to do my own laundry they tell me that they’ll do it and send it to my room. Over 12 hours later my laundry was still not sent to my room. It takes 1 hour to run a normal cycle, and nearly 2 hours to dry with low heat. Why did it take 3x the amount of time? And the toilet was not clean, these brown specks.
JJaslyfeI read reviews of this place before choosing it for my partners’ birthday. I asked if they could decorate the room and they said no. Ok no problem, but they didn’t even go out their way to give a birthday cupcake to say the least. Only upon check out they said “oh happy birthday.” I have stayed at many five star hotels and this sort of don’t care treatment we have never experienced. This hotel is not exactly five star quality or fashion designer level in my opinion.
Some things were included in the stay and I wasn’t given any details upon arrival which was a bit disappointing. The phone in the room doesn’t work for outgoing calls so I had to reach out to trip everytime I needed to get in touch with someone within the hotel about a query. Also since when a welcome fruit is given after 7pm? It should already be in the room to welcome me, that’s the point.
The cocktail set was terrible, minus the fries. Displayed were wings, fries and drinks. We were told two drinks and fries. Only when I showed what was displayed on trip then we were asked “you want wings?” At this point, I figured it can only be either or, but to our surprise we received both, the wings were terrible, no wonder he was pushing strictly for fries. Also I asked for a few minutes to choose our drinks he brought a menu and basically had us choose from a handful of drinks compared to the list on the QR code.
The aesthetics of the dining area is cute but when you are trying to enjoy a cocktail set you will be blinded by flashing lights and people hovering over you to get their most instagrammable shot, so you can’t really enjoy the ambiance. And the music is played extremely loud you can barely have a conversation. It was pretty annoying to be honest.
The hotel offered western and Chinese breakfast. I guess western to them means USA and a USA breakfast means cereal. As there was nothing else there categorized as western breakfast. So, the breakfast was a very disappointing, all the Chinese food was room temperature or cold.
The room might be my favourite part of the entire stay although the bathtub was not washed out after the previous guest. The bed in itself was perfect.
A minibar was included and it was strictly two bottles of water (which can be found in the hallways of the hotel) and one can of Coca Cola and a sprite. Not quite what I was expecting when I read minibar included.
Overall, this hotel can work on a few things. The price isn’t bad but even for such a price, and lower, I have received better quality of service.
ผผู้เข้าพักhad a great stay here. The staff were consistently friendly, and the receptionist Alex stood out, he went out of his way to make sure I was comfortable, answered every question, and handled any issue quickly.
Unfortunately, I became sick right before arriving, so my entire six-day trip ended up being spent inside the hotel. But honestly, that wasn’t too bad. The room had 500 English movies and a full kitchen, so I was able to rest comfortably.
The hotel is modern, the gym is solid, and overall I really enjoyed my stay. My only criticism is that the hotel should consider adding a food-delivery robot. The elevators are fast, but when you’re sick, getting up and down to pick up food is difficult.
Besides that, I’d definitely stay here again.
ผผู้เข้าพักOur stay at Naked Stables was absolutely wonderful and truly memorable for our whole family. We travelled as a family of six, including two elderly members and two kids, and the resort was perfect for all ages.
There were plenty of engaging activities to keep everyone happy — from fishing, pottery, and crafts to outdoor experiences. The kids especially loved the horse riding and grooming sessions, which were thoughtfully organised and very safe.
We stayed in a three-bedroom villa, which was luxurious, spacious, and extremely comfortable. Each bedroom having its own bathtub was such a treat. The villa was beautifully decorated, and we were deeply touched by the thoughtful surprise of decorations and cakes arranged for our son’s birthday — a gesture that made our stay extra special.
Getting around the resort was effortless, as the buggy service promptly picked us up from the villa whenever we needed. We also loved having a lovely hiking trail right outside our villa, perfect for a peaceful morning.
Breakfast was delicious with a great variety, and the noodle station was a definite highlight for us. A special mention goes to Chuan Chuan the resident dog— friendly, gentle, and absolutely adored by our kids.
Every detail reflected care and thoughtfulness, making our stay both relaxing and joyful. We left with beautiful memories and cannot wait to return to Naked Stables again. Highly recommended for families looking for comfort, nature, and meaningful experiences.