In my recent trip to Changchun, I chose the Changbaishan Hotel for my stay based on the location, amenities, and reviews. I was very glad for my choice. The hotel was newly renovated and all the hardware is excellent to the highest standards and so thoughtful to every detail. Their service is even more impressive. My first encounter was Mr. Liang Wei at the front desk. He was very friendly and helpful. He sent me the greetings and offered useful information several times during my stay. When I requested an extended stay after the work hours, he processed it in a timely manner and gave me a deal. I am very grateful to him and the hotel. I will return to this place in my future trips to Changchun. I highly recommend this hotel!
MMohammad AljaradinI recently stayed at this hotel, and it truly exceeded every expectation. From the moment I arrived, the staff welcomed me with genuine warmth and professionalism, making the entire experience feel effortless and relaxing. The check-in process was smooth, and every team member I interacted with was attentive, friendly, and eager to help.
The room was immaculate—beautifully designed, exceptionally clean, and thoughtfully equipped with all the amenities I needed for a comfortable stay. The bed was incredibly comfortable, and the quiet atmosphere allowed for perfect rest. Housekeeping maintained a very high standard throughout.
The hotel’s facilities were also outstanding. The dining options offered delicious and fresh meals, and the breakfast selection was especially impressive. The gym and pool areas were well maintained, creating a great environment to unwind.
One of the highlights of my stay was the attention to detail. Whether it was the swift response to requests, the warm greetings from staff, or the overall cleanliness and organization, everything reflected true hospitality.
ผผู้เข้าพักThe hotel is very clean but when I was there with my family, there are a lot of constructions ongoing near the hotel and it was raining every single day when we are at Changchun.
The hotel staff is very nice and efficient esp when we had only 30 mins to board our train to head to Changbaishan. The hotel staff, Fu Yang, is able to cater for us and understand that we are rushing for time. We managed to board our train successfully thanks to Ms Fu Yang.
The breakfast options were rather limited. There was a signage saying that we could have how we wanted our eggs. We requested for the chef to cook it; the chef booked for us unwillingly and gave us an attitude. From the previous guest reviews, there are many positive reviews with regards to the buffet hence we decided to pay for the breakfast buffet.
Overall, we will still stay in the same hotel if we visit Changchun once again. :)
Side note, the train station was rather far away from the hotel. However, DiDi works fine too.
ผผู้เข้าพักThe staff were overall very polite and hospitable during our stay. For instance, they helped fixed our room’s defective thermostat and promptly delivered us additional toiletries to our room by request.
The breakfast area had a large selection of foods to choose from, allowing guests to customize their own plates to their liking. There was also a professional chef present to cook up additional dishes, such as fried eggs and noodles - both of which were excellently made.
The room we were given, however, did not have a good ventilation system as there were multiple instances where the smell of cigarettes flooded into our room. Consequently, this forced us to open our window to air out the room. Our bathroom door also could not lock - let alone close at all. We hope that only our room was affected.
With all said, our overall experience at this hotel was pleasant and we would recommend anyone visiting Changchun to come stay at this hotel.