"This is my second stay at the Seven Oaks in a few months. The front desk staff was excellent for my arrival. Super friendly and helpful unlike my previous stay. This current receptionist set me up for a very pleasant stay. Sometimes the staff can make all the difference!"
"Overall, the hotel itself was nice. The amenities were good, the rooms were clean, and the location was convenient.
However, our experience with security wasn’t great. We came with friends and were just spending time together in the room, nothing excessive, but security approached us and threatened to kick us out. That part felt unnecessary and uncomfortable.
Aside from that situation, the property and facilities were solid. I just think the hotel could improve how situations like that are handled so guests feel respected while still following the rules."
"Friendly, flexible staff and administration. Beautiful historic building. We had a huge double Queen room. Walkable to pretty much everything. Free parking. Highly recommend."
We ordered room service and it never came to the room, after an hour or so we had to go to the lobby and ask, just an accident. But we confirmed the room number 3 times on the phone, and ate cold food which was a little disappointing for room service prices.
This is my second stay at the Seven Oaks in a few months. The front desk staff was excellent for my arrival. Super friendly and helpful unlike my previous stay. This current receptionist set me up for a very pleasant stay. Sometimes the staff can make all the difference!
Hotel is nice, I would stay here again.
On the surface it looks very nice and modern and clean, but if you look closer you can see that the construction/upgrade work was cheap and not done properly. For example, the door in the bathroom looks very nice but if you look closer it is not flush with the wall, and the latch is actually sticking out very far from the frame in order for the door to line up with it because it is so crooked. Not a huge deal to me, but for the money I’d want it to be a bit more well done.
We did the “lil romance” package as well which was nice but not worth the money. We got a bottle of champagne, a cheesecake slice and some roses in the room, as well as a free breakfast from the restaurant which was all nice, but not for the price that it is. The food was ~20 each, and I could have brought a cheaper bottle of champagne myself which would have done the job just fine. Overall it was good, but I wouldn’t do it again.
Room was clean and bigger than I expected - especially for the price. Don’t expect much from the free breakfast as the room where they serve it didn’t look clean, as well as the coffee and bread or whatever - which is mostly muffin/bread that aren’t stored properly - they have.
Very. I’ve facility, very clean and quiet. The staff was friendly and helpful as well as prompt services. I’d stay here again and tell my friends and family it is a great hotel.