Really have nothing bad to say about the hotel but lots to say about the restaurant, the Hidden Gem!
As there were no choices for restaurants nearby, most of us ended up at the in-house Restaurant, the Hidden Gem! We had to wait at least 20 minutes to be seated, then another 20-30 minutes before our order was taken. But must say, the beer that ,my husband ordered came very fast! Another long wait for the food to come. My husband ordered the Traditional Club, no problem there. I ordered the Seafood Platter and that is the worst food, I ever had! When I tried one of the breaded scallop which was a darker shade than usual, the scallop was rubbery! The shrimp was overcooked too but at least that was eatable. The beer battered haddock was uneatable, the end part it was so hard , I could not cut into it, so I tried the middle and the batter and fish was uncooked, batter was soggy and fish had an unpleasant smell. I tried to catch the attention of the waiter but after 10 minutes of no success, I went up to the bar where he was and asked him to come to the table. Showed him the food, the fish in particular and he agreed with me that it was not good. He took the plate of food in and came out a few minutes later to say that the chef insisted that the food was edible! I wished I had taken a picture of it. He offered to cook me another plate but at this point, I have lost my appetite! Or he was going to offer me 50% of the cost of the meal. We did not agree and the waiter called the Manager. When she came, she was the most unpleasant and hostile person, insisted that we either pay 50% of the meal, since I had eaten half of the salad and the one scallop and shrimp! Otherwise she was going to have us kicked out of the hotel! As it was already past 8 p.m. and after a long day of driving, we had enough and say ok we’ll pay the 50% but would write a nasty review! She came back before we got our bill and said she will take the meal off our bill after all as she had seen the food, No apologies no nothing!
I was so disappointed as I was hoping to enjoy the delicious fresh seafood that Nova Scotia has to offer one last time before going home and this was what I got!
Never had such a bad experience with any Restaurant Staff/ Manager ever!
The location is great, not too close to the heart of downtown. We can enjoy the serenity of the surrounding area, it's close to the historical site of citadel and public Garden, with a few steps, you can ride on bus which connects you to anywhere even to the airport. The hotel room is spacious, with good air conditioning and heated floor. The room cleaning is fine but towels we're missing after the first cleaning on the next day. However the bulky air conditioner is quite noisy and our room is close to the ice producing machine, so sometimes you will be disdisturbed disturbed,
โรงแรมอยู่ติดกับ Greenland Park และใกล้กับชายหาด สิ่งอํานวยความสะดวกของโรงแรมใหม่มาก อยู่อาศัยได้สบายมาก และบริการของโรงแรมก็ดีมากเช่นกัน
สุดยอด
112 รีวิว
9.4/10
ราคาเริ่มต้น
€ 119
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในโนวาสโกเชีย
รีวิวล่าสุดสำหรับโรงแรมในโนวาสโกเชีย
ดูทั้งหมด
8.1/10
ดีมาก
ผผู้เข้าพักReally have nothing bad to say about the hotel but lots to say about the restaurant, the Hidden Gem!
As there were no choices for restaurants nearby, most of us ended up at the in-house Restaurant, the Hidden Gem! We had to wait at least 20 minutes to be seated, then another 20-30 minutes before our order was taken. But must say, the beer that ,my husband ordered came very fast! Another long wait for the food to come. My husband ordered the Traditional Club, no problem there. I ordered the Seafood Platter and that is the worst food, I ever had! When I tried one of the breaded scallop which was a darker shade than usual, the scallop was rubbery! The shrimp was overcooked too but at least that was eatable. The beer battered haddock was uneatable, the end part it was so hard , I could not cut into it, so I tried the middle and the batter and fish was uncooked, batter was soggy and fish had an unpleasant smell. I tried to catch the attention of the waiter but after 10 minutes of no success, I went up to the bar where he was and asked him to come to the table. Showed him the food, the fish in particular and he agreed with me that it was not good. He took the plate of food in and came out a few minutes later to say that the chef insisted that the food was edible! I wished I had taken a picture of it. He offered to cook me another plate but at this point, I have lost my appetite! Or he was going to offer me 50% of the cost of the meal. We did not agree and the waiter called the Manager. When she came, she was the most unpleasant and hostile person, insisted that we either pay 50% of the meal, since I had eaten half of the salad and the one scallop and shrimp! Otherwise she was going to have us kicked out of the hotel! As it was already past 8 p.m. and after a long day of driving, we had enough and say ok we’ll pay the 50% but would write a nasty review! She came back before we got our bill and said she will take the meal off our bill after all as she had seen the food, No apologies no nothing!
I was so disappointed as I was hoping to enjoy the delicious fresh seafood that Nova Scotia has to offer one last time before going home and this was what I got!
Never had such a bad experience with any Restaurant Staff/ Manager ever!
HHKNekoThe location is great, not too close to the heart of downtown. We can enjoy the serenity of the surrounding area, it's close to the historical site of citadel and public Garden, with a few steps, you can ride on bus which connects you to anywhere even to the airport. The hotel room is spacious, with good air conditioning and heated floor. The room cleaning is fine but towels we're missing after the first cleaning on the next day. However the bulky air conditioner is quite noisy and our room is close to the ice producing machine, so sometimes you will be disdisturbed disturbed,
AAlanI stayed for three nights and honestly, I couldn’t have picked a better spot. The hotel is right in the centre of everything—restaurants, shops, and even the port are all just a short walk away, which made getting around super easy.
The place itself has this lovely, old-school charm. My room was really quiet and the bed was higher than I’m used to, but surprisingly comfortable, I slept like a log every night. The bathroom was huge, which I definitely appreciated.
RRoaming DogThe hotel has a very stylish and boutique feel. The furniture in the room is old style as well as the drapery. A lot different from the chain hotel vibe but in a very good way. Hotel is close by to coffee and breakfast cafes as well as a few seafood restaurants. The hotel itself also has a very good restaurant and bar which when I visited was full of customers so you know the food must be good. Check-in took longer than usual but did have a nice chat with the desk officer. Highly recommend this hotel if you are looking for a different feel than the chain hotel.
ผผู้เข้าพักVery modern room with no carpet! Vinyl flooring in the main area and marble floor in the bathroom. The bed and pillows were soooo comfortable. I was there for work and needed to use the wi-fi to connect for a meeting - all good and ports too plug in located ono the desktop, no digging underneath.
The food was great, beautiful restaurant. Staff were very friendly. Morning breakfast even featured an omelette station, made fresh by the chef to your liking.
Would definitely stay there again!