Ótima localização, quartos muito bons, porém infelizmente, serviço péssimo.
Filas enormes pra check-in e check out, atendentes nunca sabem de nada.. Check-in as 14h já é extremamente ruim, e ainda tivemos a experiencia de entrar na fila gigante da recepção pra realizar e quando chegamos na nossa vez, as 13:58, o atendente falou que não poderia fazer por que o horário era as 14h, que era pra esperarmos no fim da fila. Em resumo, fomos poder entrar realmente no quarto quase as 15h, no nosso caso, que estavamos nos hospedando pra um casamento as 16h, foi muito ruim.
Agora pra sair (check out), o tratamento foi bem diferente, a não ser pela fila que continuava gigante. Sem 1 minuto de tolerância sequer pra termos que sair.
Experiência ruim pra um hotel de luxo, com certeza buscaremos outro na próxima visita a cidade
Recepcionista muito educada e cautelosa em passar todas as informações, o check in e o check out demoraram bastante mas porque ela estava sozinha. Café da manhã muito variado e saboroso, mas a única moça que estava retirando as pratos e limpando as mesas também não estava dando conta e alguns hóspedes tinham que amontoar as louças sujas em outras mesas e passar guardanapo nas mesas para usá-las. O meu quarto não estava limpo, assim que cheguei e fui tomar banho tinha cabelo no ralo, um enroladinho de papel higiênico no box que já havia se secado e a pia entupia a cada uso mínimo. Quando desfiz a cama para deitar tinha um cabelo enorme entre o lençol de cima e o de baixo, não era meu pois a coloração e tamanho era diferente, não sei se era de alguma camareira na arrumação, acredito que não, pois esbarrei com uma na saída e ela usava cabelo preso com redinha . A higiene do quarto era muito duvidosa e não me senti a vontade.
I paid extra for a queen bed, instead got two single beds tied to each other. Window does not seal perfectly, so there's some small street noise coming in. There was a crack in the wall paint near the window, and the ceiling of the shower had some black mould spots showing that ventilation in the bathroom is insufficient. On the rooftop, the glass panes around the tiny pool had lots of water stains. On the bright side: the church view from the window was great, the breakfast was plenty and decent, the HVAC worked well, the location is great to visit the handcrafts fair on Sunday, and the price was okay-ish.
ดีมาก
52 รีวิว
8.5/10
ราคาเริ่มต้น
€ 36
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในมีนัสชีไรส์
รีวิวล่าสุดสำหรับโรงแรมในมีนัสชีไรส์
ดูทั้งหมด
8.5/10
ดีมาก
ผผู้เข้าพักI paid extra for a queen bed, instead got two single beds tied to each other. Window does not seal perfectly, so there's some small street noise coming in. There was a crack in the wall paint near the window, and the ceiling of the shower had some black mould spots showing that ventilation in the bathroom is insufficient. On the rooftop, the glass panes around the tiny pool had lots of water stains. On the bright side: the church view from the window was great, the breakfast was plenty and decent, the HVAC worked well, the location is great to visit the handcrafts fair on Sunday, and the price was okay-ish.
ผผู้เข้าพักโรงแรมดี แต่ไม่น่าทึ่งเมื่อพิจารณาจากจุดราคา มันเป็นปฏิสัมพันธ์ที่แปลก ๆ เมื่อเช็คเอาต์ที่ทําให้ฉันกังวลที่จะแนะนําให้ทุกคน ฉันต้องการถ่ายรูปล็อบบี้และฉันได้รับแจ้งว่าฉันไม่ได้รับอนุญาตให้ ฉันไม่เคยมีประสบการณ์สิ่งนี้ในโรงแรมหลายร้อยแห่งที่ฉันเคยพักและไม่มีนโยบายที่คล้ายกันของ Fasano Boa Vista หรือ Fasano Punta del Este
ผผู้เข้าพักMax Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
ผผู้เข้าพักJá fiquei outras vezes nesse hotel e, dessa vez não gostei da experiência. Como tem muita rotatividade, a qualidade está caindo. Os travesseiros estavam fedendo suor, as toalhas não estavam macias, o colchão já tinha perdido a mola e, tanto o vaso sanitário quanto a pia do banheiro estavam meio entupidos. Também não tinha controle de ar condicionado no quarto. Apesar disso, a equipe é muito gentil e prestativa. Infelizmente, mesmo com excelente localização e bom preço, não acho que justifica ficar hospedada lá novamente.
EEnrique MiceliAmazing place, this hotel is really good. They have a restaurant there with good prices. Food quality was good and they have a shuttle service that is quiet convenient to move in town and to the bus station.
The hotel is lovely and bedroom was super nice !
NNina around the worldWe had a great stay, the pool was excellent. Everything was clean and organized. I would definitely stay at this hotel again. The location is quite easy to get to and to access other attractions in the city. There are bakeries and restaurants nearby.