The receptionist service was great especially during the check in process. The room looks new and clean. The breakfast was good but only western option and same everyday. I was going to kangaroo island on one day and have to go before breakfast starts so the receptionist kindly helped me to prepare a take away for my breakfast. The location was ok, a few mins distance to public transport and restaurants. Behind is Rundle mall and Adelaide arcade right beside. However, it could be a bit noisy because it’s located right beside the main road. Overall, it’s great and will consider staying here again! 👍
Lovely old hotel, beautiful upgraded rooms and shared bathroom. _BUT the experience is totally letdown by the reverberating pump of dance music which went till 1.0am Friday and 2.0am Saturday. Its sleep defying, which is a shame because the staff and food were all very good and you could hear the sea when finally it was quiet.
We love the location! It is so close to the bay. We can easily walk to shops, restaurants, playgrounds, and the jetty. We definitely enjoyed the breakfast and will come back in spring.
One of my fave hotels. You know when you stay anywhere, you can see and feel where they might have cheaped out to save a few dollars on your stay, this is one of those places I couldn’t find evidence. Amenities were ample, even a free bottle of local wine. Fantastic. Room was good and clean and my partner compliments the body wash brand choice as 10/10.
The middle aged Asian lady at the reception, her behaviour towards non-white customers is very different and rude. Its amusing that she herself is an immigrant and looks down on other immigrants. Correct your attitude lady. If you only want to please a certain group at your facility please don’t accept the booking from races rather than discriminating. Having said that, the other receptionist who adjusted the temperature in the room was very professional. The hospitality staff was so sweet and helping.
I had a wonderful experience. The room was clean and comfortable. I particularly appreciated the quiet atmosphere, which made for a restful night. Location was convenient, with easy access to local attractions and dining options. I love the indoor pool and spa but need more time to stay specially when an event finish a bit late and need time to relax in there.
Everything good except for no windows in the room. At night we had to sleep with the door opened to get some fresh air. Nice location,a bit noise from the street.
ผผู้ใช้ไม่ระบุชื่อThe hotel is generally nice And the staff members are super friendly. Facility-wise, it is a bit out-dated, but you can see this staff is trying the best to keep it clean. They also have an interesting buffet offering for 20 dollars, i haven't tried it out, but i heard it quite nice.
ผผู้เข้าพักNo car park attached to hotel, have to drive to car park yourself or pay $55 for a chauffeur to drive it. Room service menu was fancy stuff from the downstairs restaurant. Nothing simple. Not even room service breakfast available. On the note of the restaurant downstairs this is where the “buffet” breakfast was and I use that term loosely. Shocking variety. Even have to do our own coffees right in a tiny corner of the the room. One coffee at a time while the line gets bigger. We have to get a special order for eggs because the scrambled eggs are just mush. At least the toaster worked. And the space fits maybe 20 which is fine for a B&B but not for a 16 floor hotel. We had to have breakfast at 8 to avoid the crowds waiting at 9 and later. In the room itself (we had a suite), there were light switches EVERYWHERE. And they were all so confusing as you couldn’t see what they said. Then the one in the bathroom you had to walk in and close the door to access it. No fan ventilation for showers. Bath mats being so thin gets immediately soaked after one shower. No face washers. Bench was too low for a bathroom. Hand towels way too low. The size of the bathroom was nice though and the shower pressure was good. TV remote didn’t work properly, could not find all amenities like coffee, tea, fridge even etc. No nice hotel guide folder to help us out. The “desk” was the tv cabinet when there was plenty of space in the lounge area to have a desk. Then we had a balcony with no chairs or table to sit at (can easily have some out there and bolt them down for safety). The temperature stuff don’t even get me started. Uncomfy beds and flat pillows. I ended up sleeping on the lounger as it was more comfortable.
I don’t think I’ll be back anytime soon. Wasn’t horrible but wasn’t great. The staff were nice though which was a nice change
ผผู้เข้าพักIt was a lovely 2-night stay in the Oceanview Twin Room. We were offered an upgrade for just $20 a day to enjoy a balcony, definitely worth it! Loved the location, so close to shops with plenty of food and drink options. The kids and I also had a great time relaxing in the heated pool and spa, even in the cold weather.
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ผผู้เข้าพักThis is a great location and i enjoyed my stay albeit a couple of niggles. The shape of the room meant the TV was so far away from the bed. It seemed positioned perfectly to watch TV from the bath, but id rather have a comfortable viewing from the bed. It also meant two of us squeezed on to one side of the b
Bed to be able to see the TV. The mattress was also uncomfortable and clearly needs replacing. It sloped one side and had a big bump in the centre.
Overall a good hotel but I wouldn't stay in that specific room again.
ผผู้เข้าพักAs I was going to be leaving from the Parklands Train Terminal early in the morning this hotel was perfectly situated for my trip. Although I wasn't at the hotel for very long only about 12hrs overnight it was a good location and the room faced the parking so meant it was quieter as well and didn't get the hot afternoon sun either. I would say though there was no pricelist I could find for the mini-bar, not that I used it was only thinking of grabbing some cold water that was in the fridge. The one thing I wasn't a fan was the spa tub/shower combo. The jets need a serious clean all around them but then even standing in it meant anyone tall as in 6'5” plus may have to bend down. I would think they should rip out the spa tub and put in a nicer rain shower shower stall instead maybe just provide spa tubs in rooms that you can also put a shower stall into.
I'd stay here again mainly for the location as it's also right across the street from the big park area which was fantastic to walk around on a warm evening after dinner at the pub up the street.