Everything was perfect except WiFi.They advertised 24 hours WiFi but no WiFi and we informed reception but nothing happened.So when you are advertising free WiFi please make sure everything is perfect for the price we paid.Other than that no complaints
We had a great stay here. My parents had also booked to stay as we were travelling together and even though an earlier email had told us we couldn’t room closer due to being full booked, on arrival the lovely gentleman checking us in moved my parents closer. Also happy to pop a microwave and toaster in the room (small fee) which was handy for heating little one’s meals and making her toast for breakfast. Had a great bath too! We dined at the restaurant and the staff were ver helpful also.
Had a wonderful stay at Pacific Hotel Cairns. The location is absolutely perfect—right in the heart of the city with easy access to the Esplanade, night markets, and fun attractions like the Ferris wheel. Everything is within walking distance, which made exploring Cairns so easy and enjoyable.
The hotel itself is clean, comfortable, and well maintained. Staff were friendly, welcoming, and always happy to help. Evenings around the area are lively, with great food options nearby street food vibes, and a beautiful atmosphere.
Overall, a great place to stay if you want comfort, convenience, and to truly enjoy the Cairns experience. Would definitely stay here again!
The staff went above and beyond to help us when we arrived in Brisbane at 4am yesterday. Only flaws are the lack of aircon on the other side of the dorm, and requiring a passport number, but all was ok in the end. We met a fellow teddy mummy and Cuddly and I made a new friend!
We couldn’t fault the point hotel. The staff are friendly and exceptionally helpful even at busy times like New Years. The rooms are clean, well equipped and very comfortable and the roof top bar and restaurant were lovely. We will absolutely stay again. The only feedback I’d mention is the toiletries provided (soap/ hand wash and shampoo/conditioner combined were pretty average and not what was pictured in the advertisement. Otherwise this was an incredible stay.
All fine, best location, nice sized rooms. Mercure level.
But unfortunately there are building construction next to hotel. It gets noisy starting 06:45 am. Outside bar is under renovation. Also bedsheets is very synthetic.
And it’s overpriced higher than market.
I am utterly disgusted by the behaviour of two white female staff members at the front desk.
Their attitude towards white guests was pathetically submissive — bowing like ****. But when they turned to us, an Asian family with two young children, their faces changed completely. They became cold, rude, and made us feel extremely unwelcome.
It is absolutely shocking and unacceptable to experience such blatant racial discrimination and double standards in the 21st century.
If you are Asian, or if you believe in basic human respect and dignity, DO NOT STAY HERE. The hotel might look nice, but these ********** staff members will ruin your entire trip.
Zero respect. Zero stars. Shameful.
ผผู้เข้าพักThe hotel is old but well maintained. The bed was comfortable, bathroom was clean and breakfast was nice. Please note that toothbrushes and mineral water are not provided; however, I was aware of this from previous reviews and prepared my own in advance.
ผผู้เข้าพักI recently had a very pleasant stay at the Marriott Brisbane. The overall experience was delightful, starting with the warm and friendly check-in process. The room was clean, comfortable, and well-appointed, providing a relaxing environment for my stay.
One of the highlights was the breakfast. The variety and quality of the food were impressive, with a range of options to suit all tastes. The service in the dining area was efficient and attentive, making for a great start to each day.
The hotel's location is also convenient, making it easy to explore Brisbane's attractions. I highly recommend the Marriott Brisbane for anyone looking for a comfortable and enjoyable stay in the city.
RRay_ToowoombaVery close to the Fortitue valley bar area.
Pool is small on the roof top so it’s not heated.
Generally quite good.
Not exactly located at the central CBD.
ผผู้เข้าพักA totally perfect stay, from the moment of checking in to the day of returning home. Nice room, nice people, nice restaurants… just everything so great!!