AMAZING location! Right in the center of everything: food, events, fine dining, river bank, beautiful gardens - very convenient to get around from here.
Cool style, old-school colonial building. A few rough patches that could use a face-lift, but can defo still feel the wealth and power behind the design.
Really comfy beds that you just melt into. Great AC and wifi. Beautiful marble and colonial style.
Very helpful staff with lots of ideas and recommendations.
Thank you, loved the stay
Really lovely hotel, it was a little out from Airlie beach centre but the shuttle bus was perfect and not very expensive! The only thing was it wasn’t always that frequent but this is not the hotels fault!
It was a great stay, really friendly staff and clean throughout.
Perfect location.
The hotel staff is very friendly & helpful.
Love the beautiful view of the garden, and kangaroos everywhere. They are so cute.
Pls enjoy the restaurant & coffee around the hotel, good food & drink.
We will come back next time on Summer time, and enjoy the outdoors swimming pool facilities.
Great location and secure no need at ease breakfast is yum coffee is hot can sit back and relax and enjoy the weekend and they have it covered the rest of your stay .
Thanks guys 10/10
Best part I loved was the balcony room 1502 pretty sure because this is right in the 0ath of fresh air .
And room service quick and affordable.
The Pullman is reliably good and the location is good except for a long walk. If the bus that transfers passengers from Brisbane International to Brisbane Domestic was to stop near the hotel it would save a long walk from the domestic terminal. Pleasant stay but a pricey hotel based on airport monopoly.
ผผู้เข้าพักFirstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows.
Bar fridge and microwave, toiletries in the bathroom.
Towels excellent.
Airconditioning excellent.
I was excited to see a very large, modern wide screen TV with onboard Android system.
Disappointed that no internet connection (so I could have used my own passwords for my streaming services.
Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV.
Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked!
I WAS TRAPPED IN THE LIFT!!!
I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times.
I phoned the hotel main number, so they could press the lift call button - no answer.
I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA.
Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE!
The dispatcher commended me on remaining so calm.
I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm.
They said to call 000 back if I got out before the fire brigade arrived.
Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help.
I GOT OUT
That night the guy on reception said sorry.
I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone?
He said he was sorry.
ผผู้เข้าพักThe Hotel is good in good location. Room was clean. It has 24hr gym room, well equipped. Friendly staff.
But there was problem that the hotel wrongly charge me A$1316.88. I immediately talk to the night shift staff that she refund me A$1036.08 immediately. And I found there was still A$280 outstanding. The staff said would be settle within 2 days before I left the hotel. Unfortunately when I left 5 days that still un-settle. It took another 10 days to credit my credit card. That experience was not quite enjoyable.
ผผู้ใช้ไม่ระบุชื่อI was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. It’s also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadn’t been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didn’t lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
RRay_ToowoombaVery close to the Fortitue valley bar area.
Pool is small on the roof top so it’s not heated.
Generally quite good.
Not exactly located at the central CBD.
GGreeny12I think this is one of the best Marriot hotels I stayed. It has a beautiful lagoon and facilities and services are good. Two tram stops away from surfers paradise. View is from the room is also nice.