RRayレイWe are gp of 7 from Macau. We encountered a lot of problems such as water leakage, out of electricity and water. We reported to the helpers and they responded quickly, even at late nights. They did a lot but the problems kept going on and things were not dealt until the rain went down.
The facility is just ok and not quite worth of the price but we appreciate the quick response.
For above, we already told the helpers and they said they will report to the company.
我們是來自澳門的7個朋友,我們遇到了很多問題,像是漏水、斷電、斷水。我們向服務人員反映情況,他們迅速回應,甚至在深夜也是如此。他們做了很多工作,但問題一直持續,直到雨停後才解決。
這個villa一般,而且不太值這個價,但我們非常感謝他們的快速回應。
關於以上問題,我們已經告知服務人員,他們表示會向公司反映。
KKatiaJThe view from the balcony is great!!! The sofa and cushions on the sofa are dirty, decorated very simply, not at all like in the picture. The apartment is large, the lock with a code. The walls are dirty too. But the service is great! The administration immediately sent the code from the door, they came and formalised us. Very nice girl, responsive. There are no towels, only disposable thin ones. There are no toothbrushes. The sanitary units are not very good. But if you spend the night, it will do. The beds are new and clean. 😂
JJulietteinChinaGreat location and facilities. 2.5hrs drive from Guangzhou. Beautiful countryside with mountains and rivers, waterfalls and forest. We have brought our food and enjoyed bbq. Restaurant serves hearty breakfast, simple and delicious. They also have a roof pool and hot tub. Better to warn the landlord in advance that you are going to use pool and tub and ask them to clean . Beds are comfortable and rooms have all you need.