"Nic to stay as it’s beside of nu empire mall . Cleaness overall ok and I like the most is the tv is the smart tv can see Netflix and YouTube as well ."
ผผู้เข้าพักFirstly, there was no clear check-in signage or designated lane for guests checking in. The only signs I saw were for check-out and pre-registered guests. As a result, I mistakenly queued at the pre-registered guest lane and ended up wasting a considerable amount of time before realizing I was in the wrong queue. Clearer signage and better lane designation would help avoid confusion and improve the guest experience.
The hairdryer in my room was faulty. I had to contact the hotel multiple times to request a replacement, but I had to wait over an hour for the replacement to arrive. This unnecessary delay disrupted my schedule and caused me to postpone my dinner plans. I would have expected a much quicker response for a basic room maintenance issue.
For check-out, I called for the buggy service but had to wait more than 10 minutes without any sign of arrival. As I did not want to be further delayed, I eventually decided to walk to the lobby myself to complete the check-out process. This was inconvenient, especially considering that buggy transportation is one of the services provided by the property. During peak periods with high guest volume, the management should consider deploying additional resources and increasing the frequency of the buggy service to better accommodate guests and reduce waiting times.
BBoydSheumทุกครั้งที่เราเดินทางไป KL ความชอบของเราคือ One World Hotel สะดวกสุดๆ โดยมีแหล่งช็อปปิ้ง One Utama อยู่ข้างๆ และมีอาหารอร่อยๆ มากมาย
พนักงานโรงแรมใจดีและช่วยเหลือดี ร้านอาหารญี่ปุ่นเป็นสถานที่รับประทานอาหารที่เราชื่นชอบ และเราจะไม่พลาดทุกครั้งที่เข้าพักในโรงแรมวันเวิลด์