Everything was good including the very commendable friendliness of the staff except :
Disadvantages to consider :
1. Room had cockroach crept up on my son at the sofa the day we were leaving🤣
2. The toilets shld be tiled with anti slipping. Very slippery when wet.
3. Air conditioning temp looks centralised and can't be controlled.
4. Swimming pool / and its water is not that clean.
I stayed in Grand Palace Hotel with my family over the weekend. This was my first visit and I am really impressed with the service of the hotel . Located in the heart of the town centre , great service from the staff and good cleanliness of the rooms.
I will definitely visit next time and recommend to everyone .
Overall it was a nice stay. The hotel is in a perfect location and it’s very cosy and peaceful. Reception staff was friendly and helpful. I was accommodated in a nice room with a pool and sea view. Faiz Haslan has also shared some information about the places to visit around, which was very helpful. Breakfasts were very nice, and there was a good food variety. Chinese New Year Eve’s dinner was excellent, great food variety and delicious. It would be good to have wifi available in the room and not only in the public areas.
My family enjoyed our stay in Mulu Marriott. The hotel rooms are spacious and clean though the hotel looks a bit old. Mulu Marriot is a great hotel to stay for all who wants a bit more luxury as well as adventure, as it is easily accessible by Hotel shuttle service to Mulu National Park.
Overall we enjoyed our stay. Perhaps Mulu Marriott can improve on both the buffet breakfast, dinner or the ala-carte offerings on the menu.
During the night, we had drinks in the bar/ lounge area. Service is good, but would recommend Marriott to have more games eg. UNO, board games or probably a pool table will be a nice addition.
Thanks to Mulu Marriot shuttle service to airport and Mulu National Park, they are prompt and very friendly.
Overall we enjoyed both our experience in Mulu Marriott and Mulu National Park.
Thanks and continue to improve.
TTetyana B.Overall it was a nice stay. The hotel is in a perfect location and it’s very cosy and peaceful. Reception staff was friendly and helpful. I was accommodated in a nice room with a pool and sea view. Faiz Haslan has also shared some information about the places to visit around, which was very helpful. Breakfasts were very nice, and there was a good food variety. Chinese New Year Eve’s dinner was excellent, great food variety and delicious. It would be good to have wifi available in the room and not only in the public areas.
JJWTMEverything was good including the very commendable friendliness of the staff except :
Disadvantages to consider :
1. Room had cockroach crept up on my son at the sofa the day we were leaving🤣
2. The toilets shld be tiled with anti slipping. Very slippery when wet.
3. Air conditioning temp looks centralised and can't be controlled.
4. Swimming pool / and its water is not that clean.
GGiri Prasad GurungI stayed in Grand Palace Hotel with my family over the weekend. This was my first visit and I am really impressed with the service of the hotel . Located in the heart of the town centre , great service from the staff and good cleanliness of the rooms.
I will definitely visit next time and recommend to everyone .