The hotel is large clean and well maintained. You can walk easily from the hotel to the touristic center. Or take a grab car cheaply. The pool is large and nice and good for relaxing or sunning. The room is large and lots of space. The bed was large and very comfortable. The bathroom was also huge. It had a separate shower and jacuzzi bathtub!!! Soooo nice to destress in the jacuzzi. It had a a great working refrigerator that actual kept items cold! The towels were nice and actually soft!!! The water was hot abs with lots of pressure. Totally worth it!
Very nice and clean hotel. However, there were hiccups during check in. Check in time indicated is 3pm. We arrived at 4pm but was told that room not ready. Have to wait for 1 hour to get room allocation. So we brought the kids to the hotel’s playground and went back down to the reception 1 hour later only to be told to wait another 20minutes. After waiting for MORE THAN 20 minutes (with no staff at the reception at all) we went to enquire again. Was informed that we will be served next (after the current guest). So we waited again… in total, we waited about 2 hours just to get room keys. By then, our plans were all ruined due to the wait. We did not have time to explore Malacca Town as we have planned as it was a long weekend and we had to leave early the following day to avoid the traffic jam on the highway. All in all, the hotel is nice but the managing of the check in is terrible! 2 hours wasted just like that… if the reception staff informed us that it will take more than 2 hours to get the keys, perhaps we would not have waited at the hotel and proceed to town first. Hope to see improvement in this aspect
Absolutely love the interior decoration of this hotel. The furnishing is luxurious and elegent. The bathtub is one of the highlight of the room. Welcome snack and tea is unique from Peranakan heritage. Breakfast is made to order instead of buffet but you can order as much as you can eat. The location is strategic near Kampung Morten and Melaka river. The staffs are very attentive and friendly. Highly recommended
Stayed on the 17th floor — the room was clean, quiet, and very comfortable for a good night’s rest. Overall, the hotel offers a pleasant experience with good facilities and cleanliness. The only downside is the traffic outside the hotel; getting to Taman Laksamana requires a big detour, which can be a little inconvenient. Still, a great place to stay if you're looking for comfort and peace. The buffet breakfast variety was limited, and the dim sum section only served different of pau.For a 5 star hotel, the buffet breakfast needs improvement.
ผผู้ใช้ไม่ระบุชื่อVery nice and clean hotel. However, there were hiccups during check in. Check in time indicated is 3pm. We arrived at 4pm but was told that room not ready. Have to wait for 1 hour to get room allocation. So we brought the kids to the hotel’s playground and went back down to the reception 1 hour later only to be told to wait another 20minutes. After waiting for MORE THAN 20 minutes (with no staff at the reception at all) we went to enquire again. Was informed that we will be served next (after the current guest). So we waited again… in total, we waited about 2 hours just to get room keys. By then, our plans were all ruined due to the wait. We did not have time to explore Malacca Town as we have planned as it was a long weekend and we had to leave early the following day to avoid the traffic jam on the highway. All in all, the hotel is nice but the managing of the check in is terrible! 2 hours wasted just like that… if the reception staff informed us that it will take more than 2 hours to get the keys, perhaps we would not have waited at the hotel and proceed to town first. Hope to see improvement in this aspect
CCheeWH79Absolutely love the interior decoration of this hotel. The furnishing is luxurious and elegent. The bathtub is one of the highlight of the room. Welcome snack and tea is unique from Peranakan heritage. Breakfast is made to order instead of buffet but you can order as much as you can eat. The location is strategic near Kampung Morten and Melaka river. The staffs are very attentive and friendly. Highly recommended
MMs. OngStayed on the 17th floor — the room was clean, quiet, and very comfortable for a good night’s rest. Overall, the hotel offers a pleasant experience with good facilities and cleanliness. The only downside is the traffic outside the hotel; getting to Taman Laksamana requires a big detour, which can be a little inconvenient. Still, a great place to stay if you're looking for comfort and peace. The buffet breakfast variety was limited, and the dim sum section only served different of pau.For a 5 star hotel, the buffet breakfast needs improvement.
ผผู้เข้าพักThe hotel is large clean and well maintained. You can walk easily from the hotel to the touristic center. Or take a grab car cheaply. The pool is large and nice and good for relaxing or sunning. The room is large and lots of space. The bed was large and very comfortable. The bathroom was also huge. It had a separate shower and jacuzzi bathtub!!! Soooo nice to destress in the jacuzzi. It had a a great working refrigerator that actual kept items cold! The towels were nice and actually soft!!! The water was hot abs with lots of pressure. Totally worth it!