I stayed at Birkin International Hotel in Melaka from Tuesday to Thursday. As the hotel is still new, I understand that some facilities and security features may not yet be fully operational—for example, access control requiring a room card to enter guest floors. I also understand that, as a newly opened hotel, some rooms may not have undergone complete inspections.
Upon check-in, the first room assigned to us had several defects: the toilet basin was choked, and the basin handle in the small kitchen area had come off. We contacted the front desk for assistance regarding the choked basin, and they offered us a room change. A staff member whom I believe was the hotel manager came up personally, escorted us to another room, and informed us that we had been upgraded. We truly appreciated this gesture and the prompt service provided.
We checked in around 3:00 p.m. and were feeling hungry, so we decided to try the hotel food. We ordered two slices of cake, fish and chips, and pizza. The food was nice and delicious, and we genuinely enjoyed it.
However, I would like to highlight a concern regarding the breakfast experience. As this is a five-star hotel, I expected a high standard of hygiene with zero tolerance for flies in the dining area. Unfortunately, I noticed several flies during breakfast. On one occasion, during the nasi lemak service, I saw a fly land on a bowl of eggs. I pointed this out to the staff, but they only removed the piece of egg that the fly had landed on. This was quite alarming, and as a result, I did not dare to try the nasi lemak at all.
Later, I noticed one of the staff attempting to smash a fly while wearing gloves. This made me wonder whether the gloves would be changed afterward if the fly was successfully killed. This raised further concerns about food hygiene. Because of this, I became worried and chose to eat only items that were freshly cooked on the spot, such as curry noodles.
Overall, I felt disappointed with the breakfast hygiene standards and sincerely hope the hotel will take this matter more seriously. I believe Birkin International Hotel has great potential, and with improved attention to cleanliness and food safety, it can offer a much better experience for guests.
Thank you for taking the time to review this feedback.
This is our 2nd small luxury hotel stay. We stayed here for our anniversary. Melaka lake cruise is right in front of the hotel- a walking distance across the street. The room is cosy and lovely. Breakfast is ala carte, but you can order as many as you want from the menu (big portion!), and they're delicious! Dorothy, the staff was so attentive, she sent us a an anniversary cake to our room when she heard us talking about our special day 🥰
I had a wonderful stay at Noble Resort Hotel Melaka, and it truly exceeded expectations. The Premier Executive services were exceptional — professional, attentive, and thoughtfully delivered, making the entire stay feel comfortable and well taken care of. The team was warm, efficient, and always ready to assist, which added a premium touch to the experience.
The location is another major highlight. The hotel is conveniently situated near shopping malls, making it easy to access retail outlets, cafés, and daily necessities. There are also plenty of food options nearby, from local delights to well-known eateries, so finding great meals was effortless throughout the stay.
Rooms were clean, spacious, and well-maintained, offering a relaxing environment to unwind after a full day out. The overall atmosphere of the hotel strikes a great balance between comfort and elegance.
I would definitely return and highly recommend it to anyone looking for convenience, quality service, and a pleasant stay.
ผผู้เข้าพักI stayed at Birkin International Hotel in Melaka from Tuesday to Thursday. As the hotel is still new, I understand that some facilities and security features may not yet be fully operational—for example, access control requiring a room card to enter guest floors. I also understand that, as a newly opened hotel, some rooms may not have undergone complete inspections.
Upon check-in, the first room assigned to us had several defects: the toilet basin was choked, and the basin handle in the small kitchen area had come off. We contacted the front desk for assistance regarding the choked basin, and they offered us a room change. A staff member whom I believe was the hotel manager came up personally, escorted us to another room, and informed us that we had been upgraded. We truly appreciated this gesture and the prompt service provided.
We checked in around 3:00 p.m. and were feeling hungry, so we decided to try the hotel food. We ordered two slices of cake, fish and chips, and pizza. The food was nice and delicious, and we genuinely enjoyed it.
However, I would like to highlight a concern regarding the breakfast experience. As this is a five-star hotel, I expected a high standard of hygiene with zero tolerance for flies in the dining area. Unfortunately, I noticed several flies during breakfast. On one occasion, during the nasi lemak service, I saw a fly land on a bowl of eggs. I pointed this out to the staff, but they only removed the piece of egg that the fly had landed on. This was quite alarming, and as a result, I did not dare to try the nasi lemak at all.
Later, I noticed one of the staff attempting to smash a fly while wearing gloves. This made me wonder whether the gloves would be changed afterward if the fly was successfully killed. This raised further concerns about food hygiene. Because of this, I became worried and chose to eat only items that were freshly cooked on the spot, such as curry noodles.
Overall, I felt disappointed with the breakfast hygiene standards and sincerely hope the hotel will take this matter more seriously. I believe Birkin International Hotel has great potential, and with improved attention to cleanliness and food safety, it can offer a much better experience for guests.
Thank you for taking the time to review this feedback.
ผผู้เข้าพักThis is our 2nd small luxury hotel stay. We stayed here for our anniversary. Melaka lake cruise is right in front of the hotel- a walking distance across the street. The room is cosy and lovely. Breakfast is ala carte, but you can order as many as you want from the menu (big portion!), and they're delicious! Dorothy, the staff was so attentive, she sent us a an anniversary cake to our room when she heard us talking about our special day 🥰
WWfredtI had a wonderful stay at Noble Resort Hotel Melaka, and it truly exceeded expectations. The Premier Executive services were exceptional — professional, attentive, and thoughtfully delivered, making the entire stay feel comfortable and well taken care of. The team was warm, efficient, and always ready to assist, which added a premium touch to the experience.
The location is another major highlight. The hotel is conveniently situated near shopping malls, making it easy to access retail outlets, cafés, and daily necessities. There are also plenty of food options nearby, from local delights to well-known eateries, so finding great meals was effortless throughout the stay.
Rooms were clean, spacious, and well-maintained, offering a relaxing environment to unwind after a full day out. The overall atmosphere of the hotel strikes a great balance between comfort and elegance.
I would definitely return and highly recommend it to anyone looking for convenience, quality service, and a pleasant stay.