PPriscillia WxI am disappointed with my stay at Legend Sarovar Portico Baddi. The room was spacious and the toilet was clean, which were the main positive points of my stay.
However, there were several issues that affected the overall experience. The air-conditioning in the room was not cold at all, making it uncomfortable. The reception area also lacked proper air-conditioning, and the chairs in the lobby appeared old and worn out.
Room service was extremely slow. We had to wait a long time for assistance and often needed to follow up multiple times. In addition, many food items listed on the menu were unavailable. We were told that the chef was not available, which was surprising for a hotel that offers room service.
The TV entertainment system was also disappointing, as some apps such as YouTube were unavailable or not functioning properly.
While the room size and cleanliness were good, the hotel needs significant improvements in maintenance, service efficiency, dining availability, and guest facilities. I hope management takes these concerns seriously and works on improving the overall guest experience.
ผผู้เข้าพักExcellent Location, but with Service Quirks
The hotel's location is excellent—it offers convenient access to all the interesting sights. Cleanliness is a ”four out of five”—which is standard for India.
The photos in the app do not fully correspond to reality. The profile picture features an outdoor pool that does not actually exist. The toiletries provided were also an incomplete set—hair conditioner was missing.
There was some confusion when ordering dinner: we were served a different dish than the one we had ordered. The manager claimed that *we* were the ones who had made the mistake, even though that very same dish had been prepared differently just the day before. Such details do impact the overall impression.
Breakfasts were top-notch: a good variety of options, served by polite and attentive staff.
All in all, it is a worthwhile choice, provided you keep these specific details in mind. I recommend checking the photos in advance.
ผผู้เข้าพักWe had a great stay at Justa. Big thanks to Mr Vijay Sharma for his great hospitality. Mr Vijay took so much initiative to attend to us and ensured we were comfortable throughout our stay, from our arrival till our departure.
We would also like to thank Jitender Thakur, Vinod kumar, Tarun Thakur, Palak, Lalit, Vinod Sachin, and those whom we may have forgotten their names. Our thank is for the entire staff of Justa who made us feel home.
The bar is cozy with our own choice of songs. Great for family time with delicious bar snacks.
The rooms are spacious and comfortable. Awesome views from our room balcony. Though this hotel is away from the main town but for those who wish to have a peaceful and quiet atmosphere, Justa is the place to look for. The meals are freshly cooked and we enjoyed every single bite.
Thank you once again to everyone at Justa. Keep up the good work.
ผผู้เข้าพักWe as a family of four had stayed in Deluxe room which is very outdated and required immediate renovation.Hotel with a 4 star rating but still operating keys for door opening and once you enter a very old hotel 20 years back with old furnished tiles bathroom tubs and outdated room's.Be ware and careful as rooms images are not genuinely displayed in any online site.Although hotel highlight is there restaurant with mouth watering foods and good Vibes.
LLovedeep VermaExcellent Stay.
It was my first visit and I was booked for one day but ended up staying extra day. Staff is extremely helpful. This property is clean and with very relaxing ambiance. They have beautiful kids park with swings. Lots of car parking. I recommend this place and I would love to stay again in the near future.
ผผู้ใช้ไม่ระบุชื่อIt's very good hotel. Location is good. Hotel staff is very friendly and very supportive. They made sure our stay was good and we didn't face any issue. There is parking available without any extra charges. Also have indoor games to have some good time with friends/ family. Will definitely recommend.
ผผู้เข้าพักA wonderful hotel, from the staff,food,reception, breakfast, bar..5**** very kind and generous staff... the taxi service from Bhupinder was fantastic.. over all a beautiful place to stay..with wonderful views of the himalayas!!
Bbhatiarajivoverall property was good.last day I got stuck in their lift due to some malfunction for about 15minutes abd nobody came for my help .Only after 15minutes I got any help from the hotel staff.So my take average for the services.
ผผู้เข้าพักThe stay was fantastic! Perfectly located with scenic views, the property offered top-notch amenities and a serene ambiance. The food was delicious, varied, and fresh. Service was exceptional and attentive—truly a memorable experience!