I would say lack of customer service. Although the staff were warm & welcoming ( without smile from reception ). The service want to point out is on information & communication regarding an in house service of dinner buffet, which was failed to be mentioned on being seated at the restaurant or at reception.
loved the hot tub but there were technical issues for most of my stay - it wasn’t nearly hot enough. also avoid the restaurant the food and service is horrible. overall the service was good and helped me arrange a snowmobile tour. room and facilities were generally clean, but there’s no AC in the room.
Милый отель, хорошая спа зона (бассейн, парная и баня)
Номер чистый, аккуратный. Завтрак очень вкусный, в ресторане на обед/ужин цены приемлемые и блюда вкусные
Также нам провели экскурсию по винодельне - видно, что делалось все с душой, владельцу огромное спасибо за подарки!)