This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
The hotel is very picturesque and traditional. I attended a family wedding and the food and service was exceptional. Breakfast was ample and served in a beautiful room.
Our room was a twin and quite functional, but the bathroom could perhaps do with a little tlc.
I was disappointed that we couldn’t use the spa - because we didn’t know we had to pre-book, and unfortunately it was fully subscribed.
I would stay here again and it was good value for money.
We stayed 2 nights in the hotel and found the room to be really comfortable, the staff really friendly and helpful, and the food was really excellent. We didn't use the spa facilities as always arrived too late but the pool looked really inviting. Location was also good as just a few minutes off the M1. I would thoroughly recommend a stay at this hotel.
Joanne's service was excellent—she provided detailed analysis and recommendations, guiding us to upgrade to a sea-view King bed room. This allowed us to enjoy the stunning sunrise and sunset over Brighton’s coast under the warm sunshine, making our trip even more memorable.
We hope to visit again in the future and look forward to receiving any room offers from you.
We had a wonderful, too short a stay 😊 a beautifully presented Hotel and room, magnificent view and absolutely the nicest most professional team, who were Professional, efficient, polite and courteous
ผผู้เข้าพักThis is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
ผผู้เข้าพักJoanne's service was excellent—she provided detailed analysis and recommendations, guiding us to upgrade to a sea-view King bed room. This allowed us to enjoy the stunning sunrise and sunset over Brighton’s coast under the warm sunshine, making our trip even more memorable.
We hope to visit again in the future and look forward to receiving any room offers from you.
ผผู้เข้าพักThe hotel is very picturesque and traditional. I attended a family wedding and the food and service was exceptional. Breakfast was ample and served in a beautiful room.
Our room was a twin and quite functional, but the bathroom could perhaps do with a little tlc.
I was disappointed that we couldn’t use the spa - because we didn’t know we had to pre-book, and unfortunately it was fully subscribed.
I would stay here again and it was good value for money.
ผผู้เข้าพักWe stayed 2 nights in the hotel and found the room to be really comfortable, the staff really friendly and helpful, and the food was really excellent. We didn't use the spa facilities as always arrived too late but the pool looked really inviting. Location was also good as just a few minutes off the M1. I would thoroughly recommend a stay at this hotel.
ผผู้เข้าพักWe had a wonderful, too short a stay 😊 a beautifully presented Hotel and room, magnificent view and absolutely the nicest most professional team, who were Professional, efficient, polite and courteous