Lovely hotel, stayed for a long weekend and used the spa facilities - they gave us a free upgrade which was a nice touch! Beautiful grounds, restaurant was lovely and only a short scenic walk to the town
Only critique was the pool was quite small without much seating available and the sauna was male or female only - but the rest of the stay and amenities more than made up for it!
Also recommend the afternoon tea :)
The hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.
Fab hotel close to Dover Port. Staff were very helpful and friendly. Spotlessly clean with modern decor. Room was a fair size with a recently refurbished bathroom - shower only. Room was with a mini fridge, nice teas and option for room service. Excellent value for money with a good choice of amenities. Parking to rear of hotel. Can access hotel from the front and rear of property. Would highly recommend. Overall a really lovely stay. ☺️
We just returned from a 1 night spa break with friends. Hotel is lovely, very quiet & clean. Breakfast wasn’t the best, hash browns literally had no potato inside as they was deep fried to much. The breakfast looked lovely but wasn’t anything to shout about. Luke warm at best. However the granola, pastries, toast etc was very nice.
What stands out with this hotel is the service. Everyone is very polite and the service is very very good.
Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
Spent a two night Spa break with my daughter, we had an amazing time, sooo relaxing. The staff were very friendly, helpful and attentive to our needs. Breakfast and evening meal was delicious. Booked a Hot Stone Massage, our first time ! very enjoyable. Have been before but have only stayed for one night, certainly luxury for two nights.