Room are large, bed is ok, but still a nice hotel and bar, staff are very friendly and supportive. Only downside is is there’s no combin promotion with kids stay for free at breakfast time which means will reduce amount of of families visiting.
In het centrum van Willingen. Alles op loopafstand. Hotel superschoon. Mooie kamers, goede bedden. Perfecte douche. Uitstekend ontbijt. Vriendelijk personeel.
Voldoende parkeer gelegenheid.
Geen verbeterpunten.
NNymph LEasily the most comfortable part of my trip, the hotel is clean and well equipped, breakfast was great with several different options, location is within walking distance to several landmarks.
Very few checkin counter, so if you run in a tour during your checkin then it's a bit of a wait.
JJisaier7013การบริการมีน้ำใจและรอบคอบเป็นอย่างมากและทำเลที่ตั้งอยู่ในทำเลที่ดีเยี่ยมการคมนาคมสะดวก โดยพื้นฐานแล้ว Roman Forum และแหล่งช้อปปิ้งนั้นอยู่ในระยะที่สามารถเดินถึงได้ ขอแนะนำเป็นอย่างยิ่ง ข้อเสียอย่างเดียวคือโรงแรมไม่มีรองเท้าแตะให้ ดังนั้นคุณต้องนำมาเอง
KKathrinHExcellent hotel with attentive staff and really good breakfast buffet. I usually stay here twice a year and I changed from staying at Sheraton-Marriott hotel at Frankfurt to Hilton Hotel as it is much newer and in better condition than Marriott and Sheraton.
LLee EanFor a room over €200 per night and rated 4 star, we expected the bathroom to have at least more than just a 3in1 shower gel. Wi-Fi did not work too until issue was brought up to reception, which only an additional set up instruction was given. Pillow was typical cheap with no support kinda German pillow. Unfortunately, we were allocated a room with adjoining balcony whereby cigarette smoke entered the room. Breakfast was good but staff were clearly not well trained. We like the complimentary waffles provided during our stay, but only when we step into restaurant and the staff asked if we’d like some. During check in, this info was communicated to the guest before us but not too us. Very inconsistent.
WWammmbatI intended to stay for consecutive nights but accidentally made two separate bookings. Fortunately, the staff handled the situation very professionally and allowed me to stay in the same room, which I greatly appreciated.
However, the room was not cleaned at all between the two stays. There were no fresh towels, the glasses and trash remained untouched, and only the bed had been made. To my surprise, I even found a cleaning rag under the desk. Given the condition of the room, I regretted not checking out and checking in again.
It was disappointing, especially since the staff service had been excellent.