Hotel location was very convenient, staff was friendly, accommodations were clean. One disappointment was excessive addition of fees and taxes on my credit card. I booked through a third party booking sight for convenience and cost. I did anticipate the additional fee of using the hotels parking garage, however I was verry displeased with all of the other additional charges added. I knew parking was $50 a day, I did not used any other amenities through the hotel, i.e.: breakfast, television, room service, however I was charged an additional $277 for an accommodation fee, occupancy fee, destination fee, ect... I did address this numerous times with the front desk, and was assured only necessary charges would be added, the rest would drop off. Overall, the accommodations were pleasant. However, we will not be returning due to excessive additional fees
The room was clean and it was big. Perfect location. 10 min walk from state farm arena. parking is valet only in an underground garage (which is perfect not having to worry about break-ins), they charged me $55 per day.
The location of the hotel, so close to the airport, was perfect. The staff was polite, warm, patient and helpful.
The room overall was fine, but small details need attention - some lamps not working, the shower head was very outdated and water pressure weak, the comforter had a make-up stain. The room was carpeted and hotel carpets are never trustworthy. The room doesn’t provide slippers, so pack your own.
The mattresses and pillows are very soft! Just a note for anyone who might prefer a firmer bed.
The breakfast buffet had a variety of offerings. I’m gluten-free and it was easy to have a filling breakfast from what they provided. The morning breakfast staff was really nice and the dining area was pleasant. The parking area was gated and secure.
If I was judging this hotel based on the personalities of the people who work there, it’d be perfect. But small details and cleanliness in the room need attention.
I was really tired from 13 hour flight when I got to ATL. Took a shuttle to the domestic terminal where hotel shuttles were. Driver took me to the right hotel (apparently there are multiple holiday inns near the airport).
My room was really nice, bed was soft and smelled fresh. Breakfast was really good too. Staff were really kind and friendly.
I'd recommend this hotel to my friends.
BBeatrixurTiene conexión gratuita con el aeropuerto. Desde las llegadas de internacional hay autobús gratuito hasta la terminal de vuelos domésticos, donde coges el traslado hasta este hotel. El personal es muy agradable y te ayudan en lo que necesites. El único punto peor es que las habitaciones están descuidadas y necesitan mantenimiento.
ผผู้เข้าพักเป็นประสบการณ์ที่สนุกทุกที่มีความเรียบร้อยและเป็นกันเอง บรรยากาศดีพนักงานที่โดดเด่นโดยเฉพาะพนักงาน Anya she was amazing lifesaver and friendly. แต่ผมไม่พอใจกับการบริการอาหารเช้าแบบบุฟเฟ่ต์
NN MidoriBem localizado, proximo ao aeroporto e restaurantes proximos. Quartos de bom tamanho e camas confortaveis..muito confortaveis.Estacionamento amplo.
CCHARMAIN MURRAYI would not stay no where else in cairo,ga only at best western the others hotels is trash this one is the best in cairo good customer service everything work no bed bugs thank God that's my biggest fear but im impressed this is my always go 2 hotel my question about it.
ผผู้เข้าพักSimple facilities, nothing fancy, but CLEAN and with staff that show CARE, CONCERN and an interest to do their best in giving SERVICE to their customers. Very impressed with the reaction time when a request was made, the enthusiasm to assist and the respect for the paying guests. Brick Lodge was a pleasant surprise that we will certainly consider again when visiting our daughter in Norcross. Thank you.