Przemiła obsługa od początku czułem się bardzo milo i sympatycznie po podrozy . Śniadanie bardzo dobre cisza spokój i jeszcze raz podkreślę tak miłej obsługi nie spotyka się na codzień jest to bardzo duży i bezcenny plus i do tego miejsce w górach pozdrawiam i dziekuje
It was a perfect hotel to relax after our trip to Paris. We enjoyed comfortable bed and swimming pool with jacuzzi in it. Breakfast was also high quality. I can recommend this place
Bardzo udany pobyt,hotel położony na uboczu ale stanowi świetną bazę wypadową do pobliskich atrakcji Oświęcim, Energylandia ,Wadowice,Kęty. Na miejscu świetny personel i bardzo dobre udogodnienia kryty i odkryty basen,spa,restauracja,przytulne duże pokoje a na deser smaczne sniadanko
Хорошие номера. Чисто. Хорошая новая спа зона, но бассейн маленький и если много людей, то развернуться негде.
Самым большим разочарованием были завтраки. Все какое-то не свежее. Кофе натуральный но на твердую троечку. Цены на питание - Космос! Заказал бургер: мне принесли его с деревянной котлетой…
Если не обращать внимание на еду в отеле, то можно хорошо отдохнуть!
The breakfast was the best , highly recommended! If you would chose this hotel because of the swimming pool - not recommended at all , full and the working time isn’t convenient , location is great , trams are close
During our stay, the pool was unusable because the water was freezing. The breakfasts were delicious. Before check-in, we were required to make a prepayment for the minibar, which was not refunded.
ผผู้เข้าพักHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
GGine GuyThank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
AalbertltAn amazing ski in ski out with thermal bath resort hotel. The ski facility was great. The thermal bath was the best. There are water slides, wave pool, lazy river, etc. A little improvement for the breakfast. Although the variety offered was plenty, I feel the breakfast quality at Mercure Krakow Miasto was better despite having less breakfast variety. Everything else was great and I am really satisfied. One tips: get your lunch or dinner at the restaurant outside the hotel's main building. You will see it when you exit the hotel toward the thermal bath direction from the outside. They have great pork knuckle at really affordable price (around 12 euro for a big pork knuckle). Combine it with their boiled potatoes at very affordable price (around 2 euro or something). In my opinion, they are a much better choice than the express food inside the thermal bath. If you like chinese style dumpling, make sure you choose the ”Meat Dumpling” at the outside restaurant (the one selling pork knuckle). It taste much better than the dumpling with some sort of ”cheese filling” offered by the restaurant in the pool area.
SSiraI absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
ผผู้เข้าพักGreat hotel in unbeatable location in krakow.
Room was spacious and modern, including huge bathroom.
Beds were a little small (we had 2 doubles for 3 people).
Staff were fantastic through from reception, to breakfast to the spa and the housekeeping staff
Would return.
WWhy_no_whyThe breakfast was the best , highly recommended! If you would chose this hotel because of the swimming pool - not recommended at all , full and the working time isn’t convenient , location is great , trams are close
ผผู้เข้าพักDuring our stay, the pool was unusable because the water was freezing. The breakfasts were delicious. Before check-in, we were required to make a prepayment for the minibar, which was not refunded.