Ended up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.
A very nice hotel with an awesome price value ratio. They also have a free shuttle every 30 minutes to their own beach club with a great restaurant and a very beautiful beach. Well come back for sure.
KKiefLet’s start with the lows. The hostel itself is aggressively barebones. The dorm rooms are tiny, airless, and deeply uncomfortable—less “budget accommodation” and more “temporary storage for humans.” Sleeping in them felt claustrophobic at best and suffocating at worst. The fans also squeaked aggressively all night. I wouldn’t willingly put myself through that again.
The bathrooms, while decently laid out, suffered from poor upkeep. The garbage bins were emptied so infrequently that overflowing trash became the norm, which is not the ambiance one hopes for when brushing their teeth.
Now, where credit is due: the bathrooms do have hooks and shelves for toiletries—a small detail many hostels somehow still fail to grasp, and it genuinely makes a difference.
The rooftop is another bright spot: spacious, relaxed, and a genuinely enjoyable place to spend time.
The staff also deserve praise. They put real effort into creating a social atmosphere, organizing events and excursions that were well-attended and made meeting people effortless.
Ultimately, this is a full-throttle party hostel. If you value sleep, personal space, or silence, look elsewhere. I won’t be returning, the dorm rooms alone were enough to rule out a return visit. Ginger Banana hostel, which is a short walk from here, looks & feels legitimately luxurious and yet it's cheaper.
EEdwin.RodriguezEnded up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.
GGeriShaikhHotel wasn't too bad for our first night. They give one small bottle of water and expect clients to get more water from their ”filtered” water dispenser, which was completely empty and didn't get refilled until the following evening when we no longer needed it. The location is not walkable to any stores, cafes, restaurants, pharmacies, etc. You need to get a taxi to go anywhere.
Staff were very friendly and helpful and that was a plus.
The size of the room was all right. The beds were very comfortable. Good lighting in the room. Good size bathroom. Nice view of city below during night hours.
The biggest negative was the AC on our second and last night was leaking onto the bed. Had to keep it off all night and bear the discomfort af a warmer temp as windows don't open.
Water pressure was really good; unfortunately, the hot water isn't consistent and would keep fluctuating between hot and cold.
I do not think the value was good considering all the negatives. I wouldn't return to this hotel.
HHugh057On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.
ผผู้เข้าพักVery friendly staff all around and most can speak a little English so language has not been a problem. Room is nice and big with big comfy bed. However I did find the walls/doors not very sound proof. If you had a very loud talking neighbor, you can hear the conversation clearly. I find the food and drinks just fine unlike some of the reviews. Typical all inclusive food fanfare. Remeber, this is not Michelin or 5 star resort, so adjust expectation accordingly. There are nightly shows at the sister hotel 6 mins walk away. Again adjust expectations accordingly and you'll have a good time
ผผู้เข้าพักHotel is located in the city centre of Santa Cruz area which is a short walk to the beach. It is surrounded by cafe, restaurants and local stores to shop. Hotel staffs are super friendly and helpful despite our limited spanish - they will try their best to accommodate your needs and answers your questions. It costs about 40 - 50 pesos to downtown (you can choose to walk too but we find it too hot for us). Personally, we find that the area is very safe and pleasant - unlike other larger touristy city, vendors are less pushy and very respectful and give you the space to shop.
ผผู้เข้าพักEs ıst eıne schone Anlage mıt treppen.
Fur altere dıe nıcht gut zu fuss sınd sollten ın den unteren zımmern untergebracht werden.
In der Anlage befınden sıch zweı swımmıngpools.
Zudem kann man wenn man huntert meter lauft Meer eıne bar -pool landschaft schon gemacht kostenfreı fur hotelgaste relaxen.
Anlage ıst schon und eınladend
Haben 2 nachte beı der durchreıse ubernachtet.
Wollten nıch 2 tage bleıben aber dıe preıse waren doppelt so hoch und wır sınd weıtergezogen.
ผผู้เข้าพักLovely little place, there was nothing to fault with it but also nothing really blew me away. It has a sort of upmarket hostel vibe. Like it is clean, lovely service but the screen door to my room fell off, but they fixed it right away. There was a whole water cooler bottle of drinking water but the contraption to use it was a bit weird. The view from my room was amazing, but the whole place was just a little tired. Lovely people though and it felt very safe.