The lobby ambience was pleasant with ample spaces. We have given a great hospitality upon our arrival and check in. I did enjoy the roof top bar as well as bar by lobby. The food was pleasant with mostly are Indian food. Pastries and few other western foods are also well prepared. Am sure will stay here in my next visit.
One of the top hotels in Dindigul with easy access to Bus stand and Railway station. Variety of breakfast options, best suited for family or business travellers.
I would definitely return here. Overall, very good value for money.
The breakfast daily and the staff were truly exceptional. The room was good, everything worked and in-room dining that is 24/7, was excellent. We arrived at 2am and the food, at that time, for famished travellers was truly appreciated.
Thank you Holiday Inn. You have excellent staff and hope you are valuing them. Staff farewelled us on our last day!!
I did not give five stars for cleanliness as the toilet seats could/ should be cleaned better.
A little outside the city center (but still within walking distance), I liked this place very much. The staff was very friendly, the room was clean and comfortable, and the breakfast offered a good mix of local and Western cuisine.
The only surprise was that the internet was sometimes slow or unreliable for such an establishment (though it generally worked). The airport shuttle (organized through a separate company on the premises) worked very well.
I would definitely come back when I’m in Madurai again.
I didn't have a pleasant experience the moment I stepped in. Took a flight from Dubai and arrived around 10pm. There was an event going on and the whole place was blasted with loud music. As you can see from the photo, it was open concept and music was loud even to 8th floor ! But fortunately, once door closed, it was quiet.
Many areas were lacking but the hotel personnel were very sincere to make amends.
The hotel had many small touches which made my stay comfortable. Overall, it was good stay!
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BBharathaninNZI would definitely return here. Overall, very good value for money.
The breakfast daily and the staff were truly exceptional. The room was good, everything worked and in-room dining that is 24/7, was excellent. We arrived at 2am and the food, at that time, for famished travellers was truly appreciated.
Thank you Holiday Inn. You have excellent staff and hope you are valuing them. Staff farewelled us on our last day!!
I did not give five stars for cleanliness as the toilet seats could/ should be cleaned better.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
ผผู้เข้าพักWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
Jjp68It's not that great. They need lots of improvement in service and the rooms need some renovation as the wardrobes n carpets look old. it will also be better if they use some room freshener or candles with fragrance as the room doesn't have a pleasant smell. Overrall, it's not that great for a premium hotel.
BBhaskarMCAn unforgettable stay with amazing cuisine and rooftop entertainment, Novotel on Chamiers Rd is a must see.
• 8 min walk to Nandanam Metro 🚉
• Koox Japanese Rooftop Bar 🍸
• Food Exchange Buffet Restaurant
• 10min drive to T-Nagar shopping district
Stayed for 10 nights over the Independence Day weekend in August, and was very impressed by the hospitality and service of every staff member from the front of house to the room service, who did not hesitate to accommodate my every request.
Koox Rooftop bar located at the terrace is a premier dining experience for any Japanese or Thai cuisine aficionados, the evening vibes had us coming back for more.
A special mention to the Food Exchange Buffet Restaurant on the 1st Floor, Chef de Partie Amit and Restaurant Manager Nisarg went above and beyond to cater for every request at breakfast, lunch and dinner.
A massive thank you to all the staff who made our stay special:
Reception Staff - Lucky
Front of House - Krishna
Gym Staff - Thiru 💪
Room Service - Santhosh
And thank you to Mr Amit Gera, GM who kindly welcomed me to the Independence Day Flag Raising ceremony at the front of the Novotel. Glad I could be there for the special occasion. 🇮🇳