The hotel is one of the first five star places in Surat. So it’s got history. It’s showing in a few places but no more than expected with a property this age. Service was extremely good and attentive. Overall, a good place to stay in Surat.
Generally the experience was still not bad. The front desk staff was trying her best to be as much help possible during the stay.
I had wifi issue they even end up decided to give me an individual dialed-up router. What a wonderful service. 10/10 for that
But however there are a lot of things seems unorganize... few of the tea break staff and lunch time staff seems clueless on what to do...
No one is willing to serve and they had no idea what to do when a guest wanted to order something. Its just a complimentary tea - breakkkkk....
Room wise and facility it was quite ok. Room is decent clean... gym room is well equipped too.
They are now still going through renovation, hopefully it only gets better from here.
Breakfast choices was decent and with good quality of dosa. Would give the Chef 9/10 rating.
Overall still a rather pleasant stay. will consider coming again when i am around
the staff is the best so far i have seen in India... Hyatt really trained and hopefully are paying them well enough to be way above the rest of Indian's hospitality industry...
one staff even went all his way to help me with my taxi booking... which is much appreciated unlike Accor group's staff who keep using the word ”NO”
first time travelers to india should only book Hyatt!!!
Warm welcome with lovely smile on face like “Atithi Devo” by hotel staff. They managed to accommodate while early reaching at hotel. It’s excellent to stay either couple or family, location is perfect to get any local transportation, near by shopping malls and others.
Even they have arrange the packed fresh breakfast when we left early morning. Even poolside sitting area can enjoy in the evening to get relaxation,
Overall really enjoyed the stay and good to stay again.
TtheMStravelerCourtyard by Marriott: A Class Apart
The Courtyard by Marriott is truly a class apart. From the moment you step into the lobby, you're greeted with a sense of luxury and sophistication. The rooms are spacious and well-appointed, with comfortable beds and all the amenities you need for a relaxing stay.
The service at the hotel is exceptional. The staff is friendly and helpful, and they go out of their way to make sure your stay is enjoyable. The breakfast buffet is also a highlight. It offers a wide variety of dishes, including both Western and local options. I would have liked to see a few more local specialties, but overall I was very satisfied with the spread.
Overall, I highly recommend the Courtyard by Marriott. It's a great choice for both business and leisure travelers.
Pros:
Spacious and well-appointed rooms
Exceptional service
Delicious breakfast buffet
Cons:
Could use a few more local breakfast options
I hope this review is helpful. If you have any other questions, please let me know.
Ssamuel eelGenerally the experience was still not bad. The front desk staff was trying her best to be as much help possible during the stay.
I had wifi issue they even end up decided to give me an individual dialed-up router. What a wonderful service. 10/10 for that
But however there are a lot of things seems unorganize... few of the tea break staff and lunch time staff seems clueless on what to do...
No one is willing to serve and they had no idea what to do when a guest wanted to order something. Its just a complimentary tea - breakkkkk....
Room wise and facility it was quite ok. Room is decent clean... gym room is well equipped too.
They are now still going through renovation, hopefully it only gets better from here.
Breakfast choices was decent and with good quality of dosa. Would give the Chef 9/10 rating.
Overall still a rather pleasant stay. will consider coming again when i am around
ผผู้ใช้ไม่ระบุชื่อThis is a relatively new, beautiful resort style hotel with ensuite rooms at a very attractive price. The rooms are very big and tastefully furnished. Housekeeping is very good and maintains high standards. The staff at the reception are very courteous and respond quickly to requests. The restaurant on the property serves fully vegetarian cuisines of all types. We stayed here for 3 nights and had buffet breakfast on all three days and 1 ala carte lunch & 1 buffet dinner. Buffet spread is extensive and taste is authentic. The staff at the restaurant are very attentive and served us with care and love. Overall we had a very good experience at this hotel. The only downside is the location. Its about 6 km from dwarka temple and autos/ taxies are not easy to get. The hotel staff helped us to book private taxis do we managed.