Great place. Great food and bar. NOT a place to relax. To many screaming kids in the pool and hot tub. Its a hot tub to relax.not a wading pool for the little ones.
This hotel is clean and spacious. It is the only hotel dorectly connected to the terminal of Pittsburgh International Airport, which makes it the most convenient option for travelers.
GGayleCodyI wish I could say our last 24 hours here have been great, but I can’t. On Wednesday when we needed to extend our stay someone from the front desk, put a reservation in for us, called us back and told me that the reservation was completely taken care of and not to worry. My keys were waiting for me at the front desk when I got back from working that night very late probably after midnight we already had the keys. I went to the room and went to sleep when I went to work the next morning and later in the day I received a phone call from Leighton, giving me a very difficult time about extending my reservation for the next night telling me that the previous night had not been paid for and it was $141. When I tried to tell him what I had already been told there was no listening to what I had to say and what I had already been told.
He told me that I had to come to the front desk immediately and pay for the previous night as well as pay for that night. I was already working close to an hour away and told him that that was impossible. I told him that I would go online and make the reservation for that night, but I could not deal with anything with the previous night until I returned. He told me that I had until 8 o’clock otherwise he was canceling that night’s reservation. He was beating me repeatedly. He did not want to listen to what I had to say. He was so awful to deal with. I could go on and on.
When I returned, it took me until past 1 o’clock in the morning to get the entire issue straightened out because I had not been told that whoever made Wednesday night‘s reservation had also booked one for Thursday night as well and they expected me to pay for two nights totaling well over $200. I certainly was not going to pay for a second night, knowing that I had already previously booked a reservation online, of course at that hour, Leighton was nowhere to be found, and certainly he was not answering his phone or his text messages. They were threatening to cancel my reservation, leaving myself. My two children stranded for the night,
They were changing shifts to any people had things to say there was too many people involved. I was getting too many and too much different information. This was just way too much for me to handle. I was told that I needed to pay one price somebody else that I needed to pay a different price I was told I needed to pay something else. It was just way too much and too many people were involved.
Finally at 1 o’clock in the morning, I paid the $92 I was able to check into my room and go to sleep.
The next day, I was then told that I was not able to make a reservation to extend my stay further and I’m only allowed to make reservations for one week at a time. Nowhere have I been told that I have to make reservations one week in advance for seven days at a time I have stayed at Marriott residence Inn before and never have I had to make reservations for seven days at a time, but I was told the manager can put that rule. into effect.
what happens if I only want to stay here for five more days?
Do I still have to pay for seven? I don’t know, regardless we had a broken dishwasher in our room and they thought it would just be easier instead of repairing the dishwasher to make us change rooms and move us from one end of the hotel all the way down to the other
LLeonardo Sant AnnaBom hotel 30 minutos de carro do centro da Filadélfia. Bons restaurantes e lojas perto. Apenas tinham algumas baratinhas no banheiro e gavetas. De resto hotel seguro e amplo e funcional.
ผผู้เข้าพักHotel was very nice and the room felt like home. I didn’t like that it didn’t tell me if the room had a shower or tub even after putting the child’s age. That’s a little frustrating because it’s kind of hard to wash a 3year old up in a shower. My room was non-smoking but the room smelled like old smoke so I cleaned very good to get that smell out which wasn’t too bad at all. The staff who worked the night shift I have a few problems with. I don’t think she may be mean or a mean person but she’s definitely not a peoples person. Her attitude was very rude dry and cut-off. When asking her anything she made us feel like we were annoying her and she lied to our face about the room she put us in. She tried to say the room says shower only but couldn’t provide where it say that because it said or tub and I know when you arrive for check-in they will give you a room that’s available according to your reservation. There was no option for me to request or make sure a tub was in the room. She did pick up on us taking her interaction with us as rude and tried to make it somewhat better. She doesn’t smile and have a look on her that says I don’t want to be here or deal with this. I didn’t like that the description doesn’t match a lot of the things at this location and probably wouldn’t have booked here had I know they didn’t have no kid activities besides basketball and miniature golf. I love that it’s next to a lot of shopping stores and din-in and out restaurants that are walking distance. I just advice you to either contact the hotel or whoever you are booking certain details because this happened twice picking a room that’s available according can be giving with either one regardless of the child age.
BBE ABROADABLE - Nat the ExpatSecond time staying here — the hotel itself is clean and very comfortable, the rooms are well equipped. Breakfast is pretty good. This time around we had a bit of a struggle at check in which also caused a problem at breakfast the next day.
The lady who checked us in (Megan) asked me four (4) times if I needed parking and didn’t seem to believe me when I kept saying no. She also told us our room wasn’t ready even though we checked in at 4pm, an hour after check-in time, and told us we’d need to take a 2 queen room instead of a king room.
I told her we’d rather wait for a king room because that’s what we paid for, and lo and behold, suddenly she had one.
We paid for breakfast with our stay, but she forgot to give us tickets for breakfast. Made it very awkward when we went to breakfast the next day and had to insist that we’d paid for breakfast. They still gave us a bill for breakfast, but then after talking to the front desk realized it was a mistake.
They were kind, but it was still very awkward having to defend the fact that we’d paid for breakfast already. They said we were the second group that day which the front desk had forgotten to give breakfasttickets to.
All in all, aside from the people and the awkwardness caused, it was a good stay. We’ll hope for better service next time we come back.
ผผู้เข้าพักI recently stayed at the Nittany Lion Inn for 4 nights and 5 days, and I cannot say enough wonderful things about our experience. The rooms were great — clean, spacious, and extremely comfortable. The hallways were absolutely amazing, lined with bookcases and cozy seating areas, all surrounded by fascinating history that truly made the Inn feel special and unique.
The mocktails at Triplets were delicious, and the coffee at the café was just as impressive — such a treat during our stay. We were in town because my daughter danced at THON, so we were coming and going at all hours. It was incredibly comforting to be somewhere that felt so safe, welcoming, and conveniently close to everything we needed.
Every single staff member was absolutely incredible. I never once arrived or left without someone opening a door for me — that level of attentiveness and hospitality does not go unnoticed. Everyone was warm, knowledgeable, and genuinely helpful throughout our entire stay.
I do need to especially mention Claire. From the moment we arrived until the day we left, she made our stay so comforting. When my flight was canceled, Claire went above and beyond to ensure my son and I were taken care of. She helped us navigate our travel changes and made a stressful situation so much easier. Her kindness and professionalism truly stood out.
Thank you for making what was already a meaningful trip even more memorable. We will absolutely be back!