Business trip experience.. One of my best trips.. The hotel is designed to receive you and create a quiet atmosphere for sleep and work.. I really liked the design of the office in the room.. I worked on it for many hours.. It was very comfortable and convenient.. Also, the staff is friendly and respectful (Mohammed and Abdullah).. Thank you very much for the beautiful experience 🙏🏻
Breakfast was worth for a price
I gave it 4 out of 5
Because there were some important details in the maintenance of rooms and consumables, they had to be followed up
ليست المرة الأولى ولن تكون الاخير الاستقبال بقمة الاحترافية ومبتسمين دائما وبالخدمه دخول وخروج سريع موقع الفندق ممتاز قريب من المول والسوبر ماركت والمطاعم والكفهات النظافة ممتازه والمواقف كثيره والانتر نت ممتاز
Every thing in hotel is great it is very clean and the food is very delicious with good variety
The room space is good and they provide stove and microwave which is very helpful for family that stay multiple days
The only comment is about the mattress it is very stiff actually not very comfortable and the swimming pool is very small and i think it should be at least covered from sun heat
ผผู้ใช้ไม่ระบุชื่อMy transit hotel before leaving KSA after fews weeks in Jubail. 35-45 min to airport. Nearby Dammam corniche. Lots of restaurant nearby can be reach by walking distance. Wish to stay more days here.
KkareninagurlFirst I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!
ผผู้เข้าพักEvery thing in hotel is great it is very clean and the food is very delicious with good variety
The room space is good and they provide stove and microwave which is very helpful for family that stay multiple days
The only comment is about the mattress it is very stiff actually not very comfortable and the swimming pool is very small and i think it should be at least covered from sun heat
HHoustonianI don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
HHeshamMuhammadBusiness trip experience.. One of my best trips.. The hotel is designed to receive you and create a quiet atmosphere for sleep and work.. I really liked the design of the office in the room.. I worked on it for many hours.. It was very comfortable and convenient.. Also, the staff is friendly and respectful (Mohammed and Abdullah).. Thank you very much for the beautiful experience 🙏🏻
Breakfast was worth for a price
I gave it 4 out of 5
Because there were some important details in the maintenance of rooms and consumables, they had to be followed up