I just book for two nights but after 24 hrs, they keep knocking on the door and I asked why, they said check out time, however 23 is my check out time. I always check in on their hotel of course I know my check out time. Tho, it was still my to go hotel but maybe I'll try to explore other hotels for now.
I've been to several hotels in Tagaytay already and I always come back to Casiana. It's great compared to other pricey hotels. The staff are friendly and the buffet is good too. The rooms are spacious (with balcony) and the toilets are modern. Parking is always available. The pool needs a little bit of cleaning. It is big compared to other hotels in the area - 4 feet for adults. The only thing I am constantly having a problem is the wifi in the room. Sometimes it disappears and is not consistent. I wish they would fix it since it has been a problem for way back in 2023 when I started to go to this hotel.
I attached the photo of the custom eggs they made for us while eating our buffet. It was a nice touch.
This was a last minute booking for me and I was happy they had an available room.
Check-in was fine. I was assisted by two very courteous female front service desk staff. I just wished they were also able to advice me about the room they provided me which apparently had a door inside connecting to another room. They later clarified and assured that no guests were checked-in there.
The room was very spacious, clean and had no undesirable smell. There was a balcony, not much of a view. The A/C was working just fine.
Gym equipment are fairly new although I didn't get to try them during my stay. Pool was big and clean!
This is the first time for us to stay overnight in Laiya and we made a good choice for picking The Henry. Indeed it is a boutique hotel, though some areas are tattered and needs refurbishing mainly because the rooms were frequently occupied/hammered by guests. But the service of the staff more than compensates the slightly exhausted property. Checking in and out was a breeze. Rooms were basic but everything you need is provided. Breakfast offered was more than adequate. Weather did not cooperate at the time of our stay, so i look forward to stay here the next time on sunnier days!
I do not have any problems with location and cleanliness. What puts me off is the customer service. I went there around 1:30 and they told me that my check in won’t be until 2:00. While it is fine to deny an early check in, I am disappointed that I went there early and yet my room was given to me 10 minutes past my check-in time. Moreover, some staffs are friendly but most act like they don’t care.
First time to visit a resort and beach in Batangas, and I must say that Altamare exceeded my expectations. I love the activities you can do, though it is limited, but still worth it. The vibe of being so peaceful and calm, since it is away from the noise, is the best thing of this resort. The services and foods are very good. You just need to be prepared of the stairs, it is very challenging! Overall it was really really good experience.
Hello,
I would like to commend on how alta d' tagaytay handled our entire vacation.
We stayed there for three days and 2 nights and I could really say that their service is superb, high class and you are really going to get the value of service that you have paid for.
From their very accommodating frontdesk to the food servers and housekeeping staff. They keep on greeting every guest with a smile like it's always their first time to see us everyday.
Their shuttle is also one call away and very fast, not to mention their drivers that are also very polite and knowledgeable. They even provide an instruction regarding the floors of the amenities and restaurants within the building.
As for the restaurants, they have a variety of food that you can choose from. Their breakfast buffet is also magnificent and if I am going to rate the food that we have tasted , I would give it a 10/10
Regarding our room, we had a very relaxing experience. Upon opening the door, you will be welcomed by the classy cleanliness and smell of the air freshener. Make up room requests are also fast accommodated by housekeeping but the most important part that has caught our attention was the complimentary birthday cakes that were provided by the hotel to our 2 daughters. That makes it more magical.
Lastly, the pool is very accessible right beside La Cresta restaurant and they even have a lifeguard to look after your kids if ever. The Jacuzzi has just the right amount of warmness. They even provide laundry bags for your wet clothes (not all hotels provide that) even some of the highest rated ones.
Overall, the view, the staff, the service, amenities and superb all around experience is enough to say that we would definitely return to this hotel.
ผผู้เข้าพักSecond time here and we were able to really enjoy the amenities this time. The beach, swimming pool, bowling, billards, badminton, even soft archery, enjoyed by everyone from our youngest (9y/o) to our seniors (77y/o). All the staff were amazingly helpful. Would definitely recommend.
ผผู้เข้าพักThis was a last minute booking for me and I was happy they had an available room.
Check-in was fine. I was assisted by two very courteous female front service desk staff. I just wished they were also able to advice me about the room they provided me which apparently had a door inside connecting to another room. They later clarified and assured that no guests were checked-in there.
The room was very spacious, clean and had no undesirable smell. There was a balcony, not much of a view. The A/C was working just fine.
Gym equipment are fairly new although I didn't get to try them during my stay. Pool was big and clean!
ผผู้เข้าพักI've been to several hotels in Tagaytay already and I always come back to Casiana. It's great compared to other pricey hotels. The staff are friendly and the buffet is good too. The rooms are spacious (with balcony) and the toilets are modern. Parking is always available. The pool needs a little bit of cleaning. It is big compared to other hotels in the area - 4 feet for adults. The only thing I am constantly having a problem is the wifi in the room. Sometimes it disappears and is not consistent. I wish they would fix it since it has been a problem for way back in 2023 when I started to go to this hotel.
I attached the photo of the custom eggs they made for us while eating our buffet. It was a nice touch.
AAlliahkimMy girlfriend and I had a great stay in Via Appia, I love the place, staffs are great, they also have complimentary drink that you can upgrade with special turon for ₱150, it tastes unique with a twist. It’s a must try.
And they didn’t mention that the place gets romantic at night!!! This is perfect for couples who wants to unwind in a peaceful, romantic with a great scenery. Forgot to take pic but they also have the best sunset 🌅
I love everything about this place, we’ll definitely come back 🥰
ผผู้เข้าพัก1N2D Stay for Couple - July 2025
Loved everything and will absolutely book again. Our room was upgraded for free and had an outdoor tub. The room was huge and had a lot of sitting areas. Bed was king size and comfortable and clean. Smart TV can connect to YouTube but you need to sign in to your own Netflix account. Bathroom was huge. I think the room needs more hangers, complementary shampoo, reusable room slippers, scented candle/diffuser and it would be just perfect. Wifi was also fast. Breakfast buffet at pesce was cleansing and delicious for us. Loved walking around the farm, swimming at the pools, and the other services plus, the staff of the farm are very friendly and helpful. Had dinner at the Upperdeck and food was also good and yummy and it felt romantic because a guitarist and a singer serandes us.
MMarianne O.It’s reasonable and decent for its price. Very straightforward. Beddings are quite worn out. Shower is very rusty. There’s rice cooker, small fridge, electric kettle and microwave but no stove. I tried to cancel within less than an hour of booking but they didn’t allow me to, so make sure you’re locked in before booking. Manage your expectations.
RRyan VezarioFirst time to visit a resort and beach in Batangas, and I must say that Altamare exceeded my expectations. I love the activities you can do, though it is limited, but still worth it. The vibe of being so peaceful and calm, since it is away from the noise, is the best thing of this resort. The services and foods are very good. You just need to be prepared of the stairs, it is very challenging! Overall it was really really good experience.