The hotel is in a good location and cleanliness is up to standard. However, when many guests check in at the same time, the concierge may not have enough time to explain everything clearly. There should be clear signs showing directions — for example, which elevator and floor to take to reach the beach.
In particular, when exchanging towels after swimming in the sea, no one mentioned that towels must be exchanged upstairs before going down to the beach. There’s no towel exchange counter by the beach, so having to walk back up to exchange them is quite far.
ผผู้เข้าพักThe hotel is in a good location and cleanliness is up to standard. However, when many guests check in at the same time, the concierge may not have enough time to explain everything clearly. There should be clear signs showing directions — for example, which elevator and floor to take to reach the beach.
In particular, when exchanging towels after swimming in the sea, no one mentioned that towels must be exchanged upstairs before going down to the beach. There’s no towel exchange counter by the beach, so having to walk back up to exchange them is quite far.