Staff friendly and breakfast was great but the hotel is in desperate need of renovation, the floor in my room was worn and the shower fixing were coming out of the wall
Great hotel. The location is superb and we very glad to have a sea view. The breakfast was a bit pricey, but was good quality. The room was spacious and well maintained. The staff were always friendly and helpful, especially towards my five year old son. Due to a travel problem we ended up having to check out a few hours late and the staff were very accommodating.
Overall I enjoyed my stay..the only thing I felt let down by was the breakfast buffet...wasn't much options...
And the food wasn't worth the price..didn't enjoy what I chose from the buffet
Very nice hotel, clean, tidy and plenty of attentive staff. We used as a base for exploring Jersey so didn't really use the hotel facilities - except the breakfast which was excellent - although for us it would have been nice if breakfast had started a little earlier maybe 7:30am? (it ran from 8am to 10am which was OK). Late on the last evening when packing we found we couldn't open the room safe as it had malfunctioned, it was after 11pm, but it actually showed the hotel staff in a very good light as the receptionist tried her best to help, the restaurant manager said opening the safe was the priority, and eventually after about twenty minutes the porter did manage to open the safe (”mechanically” - but that's another story!), so all was good ...... the problem was the electronic device - hotel staff were excellent and problem was solved! Overall very good, would stay again.