Really nice hotel with really good restaurant. All staff members were really amazing, and made my stay really enjoyable.
The only thing they need to sort out the loud noise that comes from the air conditioning in the middle of the night that can’t be stopped from the room. It kept me awake for the most part of my night.
We chose to stay at this hotel because of its convenient location near Stansted Airport, as we had an early flight to catch. The room was very clean and the bed was comfortable, making it perfect for a good rest before traveling. What stood out was the unique interior and our room was called ”Lisbon”, which was a delightful coincidence since Lisbon was one of our next destinations. Each room is named after a city, which adds a nice touch of character to the hotel. Breakfast was simple but nice, just enough to start the day. Overall, I would recommend this hotel to anyone needing a comfortable and well-located place to stay before flying out from Stansted Airport.
Fabulous location, if you need the airport. But, you have to bus/cab/drive into Southend/Rayleigh/wherever if not wanting the airport.
15min walk to various eateries, if you don't want to eat in the hotel, like Toby Carvery, Hungry Horse, African, fish and chips.
Majority of staff seen were happy and chatty, nice to see.
5* breakfast, would definitely recommend as had lots of choice.
Room was clean, included bed, desk, chair, armchair, safe, kettle, iron, toiletries, bath&shower.
Me and my daughter had a lovely stay. We slept very well, the bed were very comfortable and pillows and the room was lovely and clean and had everything in there we needed. We were both very happy.
Swimming pool was lovely just needs modernising and floors cleaned as were dirty. However, over all very pleased and love to stay again.
Ideal location.
Welcoming and polite check in from members of staff. Didn't get chance to use resteraunt as we were in a hurry for an O2 Arena event.
Room was adequate for stay although shower head wouldn't stay in a fixed position, the toilet sprayed water at you when you flushed and it would have been nice to have a bin near kettle to put used tea bags etc in.
Checked around the room before leaving the following morning and found dog toys under the bed so obviously not cleaned properly before we arrived.
Lovely hotel in nice grounds. Friendly reception. Decent room (we stayed in the Sartorial rooms) which was spacious. Good breakfast in the main restaurant although continental was a bit limited. Ate in the evenings at the cafe rather than main restaurant and food was good. Also lovely staff.
We had a good stay although our sleep was disrupted as we could not turn off the air con we tried numerous things numerous times and it would not turn off it was loud and kept us awake.
Breakfast was OK although no real vegetarian options such as veggie/vegan sausages etc and had to wait a while for things to be topped up.
Restaurant was nice however and staff were friendly.
ผผู้ใช้ไม่ระบุชื่อGood location for those who needs to take early flight at Stansted Airport. Breakfast is good. The hotel room is not like what you expected from the Hilton group. The wall socket is damaged, the security latch on the door is broken, toilet with stains.
PPlayful+JoyfulThe hotel service is good. Just the restaurant and bar at the hotel is opened from 5-9pm. If you drive , the hotel offers parking. It’s not a problem for you that no restaurants around the hotel.
Anyway, the hotel meets everything you need.
I love the most is the senses of fire safety. Many fire extinguishers in the corridors of the hotel.
ผผู้เข้าพักTo be honest, apart from the fact it was so close to the terminal for a 4am start, it was disappointing. Long queue to check in although staff were polite and welcoming, I had to climb over a pizza box, dirty cup and wine glass dumped outside my door and when I entered the room I wasn't wholly convinced it had been cleaned properly. Also, pet peeve, no biscuits! However, on the plus side it was quiet and check out was quick.
ผผู้ใช้ไม่ระบุชื่อWe chose to stay at this hotel because of its convenient location near Stansted Airport, as we had an early flight to catch. The room was very clean and the bed was comfortable, making it perfect for a good rest before traveling. What stood out was the unique interior and our room was called ”Lisbon”, which was a delightful coincidence since Lisbon was one of our next destinations. Each room is named after a city, which adds a nice touch of character to the hotel. Breakfast was simple but nice, just enough to start the day. Overall, I would recommend this hotel to anyone needing a comfortable and well-located place to stay before flying out from Stansted Airport.
KKASHWe had a good stay although our sleep was disrupted as we could not turn off the air con we tried numerous things numerous times and it would not turn off it was loud and kept us awake.
Breakfast was OK although no real vegetarian options such as veggie/vegan sausages etc and had to wait a while for things to be topped up.
Restaurant was nice however and staff were friendly.
ผผู้เข้าพักGood on value for money. peaceful location and environment, comfortable stay, helpful staff. Found a spider and a few insects in the washroom, they can definitely do better with cleanliness. asked housekeeping for a general room clean up while I was out and they emptied the bins and all but beds were not made. I left my Apple Watch accidentally in the room and when I came back it was still there . So good honest staff.
ผผู้เข้าพักThe room was good- clean, well equipped, + biscuits provided as well as tea and coffee! Can't fault it.
Can't comment on the breakfast (included in room price) as its not available at weekends until after 8.30 and I had to be elsewhere by then. From 7.00 in the week.
The thing that let the place down was the parking - or more the point , the lack of it. There must be 40 rooms but only space for 4 cars! All the other car parks around and there are plenty, had max 4 hour stay limit signs on display. Rather than risk a parking charge / fine I found some on-road parking 5 mins walk away and hoped the car would be still there in the morning (it was). If you want a chance for the 4 places you'll need to get there early afternoon - its bedlam there in the evening with the other pub and food outlet customers vying for space, well it was on Friday and Saturday evenings.