Ideal location.
Welcoming and polite check in from members of staff. Didn't get chance to use resteraunt as we were in a hurry for an O2 Arena event.
Room was adequate for stay although shower head wouldn't stay in a fixed position, the toilet sprayed water at you when you flushed and it would have been nice to have a bin near kettle to put used tea bags etc in.
Checked around the room before leaving the following morning and found dog toys under the bed so obviously not cleaned properly before we arrived.
Was a really nice hotel very quiet and very clean! Staff for check in were really friendly and the place was cheap too! The rooms are very big with a lot of space, balcony area was good to relax on too with good views of the city center
Fabulous location, if you need the airport. But, you have to bus/cab/drive into Southend/Rayleigh/wherever if not wanting the airport.
15min walk to various eateries, if you don't want to eat in the hotel, like Toby Carvery, Hungry Horse, African, fish and chips.
Majority of staff seen were happy and chatty, nice to see.
5* breakfast, would definitely recommend as had lots of choice.
Room was clean, included bed, desk, chair, armchair, safe, kettle, iron, toiletries, bath&shower.
Britain's oldest recorded town is now home to new generation bedrooms, each featuring an impressive 40" flat screen TV, bright, modern bathroom with a large shower head, and a brand new, slumber-inducing, king-size Hypnos bed at Premier Inn Colchester Town Centre. Immerse yourself in history and nature at Colchester Castle and Colchester Natural History Museum. Or, stay firmly in the 21st-century in the town's many high street shops and bars. If you fancy venturing further afield, Colchester Zoo is a 15-minute drive and there are lots of pretty Essex villages in the surrounding area such as Wivenhoe, home to Essex University.
The hotel is one year old only. The deco and facilities are new.
The bed comforter may not be comfortable for everyone because some got sacked in the middle like a hole. Up my request, the service was responsive to fix by removing it. Lost one night comfortable sleep and nade up the following day.
The hotel is in a great location on the cliffs above the sea front. Everything was very clean and staff friendly and polite. We particularly liked the outside terrace area at the front of the hotel. We arrived by train and it is about a 15 minute walk from the station. Didn't eat at the hotel so cannot comment on food.
Would certainly stay here again if we are ever in Southend on Sea.
ผผู้เข้าพักEverything is excellent. Staff are nice manner.
Only one thing that I don’t like is my room 234 close to office room, so in the early morning staff is coming for work and make the noise.
PPlayful+JoyfulThe hotel service is good. Just the restaurant and bar at the hotel is opened from 5-9pm. If you drive , the hotel offers parking. It’s not a problem for you that no restaurants around the hotel.
Anyway, the hotel meets everything you need.
I love the most is the senses of fire safety. Many fire extinguishers in the corridors of the hotel.
SSamuelThe hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!
ผผู้เข้าพักGood on value for money. peaceful location and environment, comfortable stay, helpful staff. Found a spider and a few insects in the washroom, they can definitely do better with cleanliness. asked housekeeping for a general room clean up while I was out and they emptied the bins and all but beds were not made. I left my Apple Watch accidentally in the room and when I came back it was still there . So good honest staff.